Chaparral Motorsports Honda Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Abraham Paz
a year ago
I came here to Purchase my first bike. Eric Wood the sales associate helped me out and was very friendly and gave me a lot of good advice and purchasing tips for a beginner bike. I know a lot of the reviews say that the lines are very Long, but I came here on a Friday noon and there was plenty of help, they have a wide selection of helmets and gloves and jackets and pants at a pretty decent price range. I didn t even have to wait to buy things. I guess maybe some days are packed and some days aren t.2022 Yamaha MT03

  Chuck Chavez
3 years ago
Everybody was very very friendly and super helpful..however they were also very understaffed. Seriously an hour and 5 mins in line for boots and helmet...when you have people spending that amount of money you should be staffed for it...it wasn't even really busy..shame on you management! One star for poor management.5 stars for the helpful employees.

  Paul Bertsche
2 months ago
Great knowledgeable staff , reasonable prices great tire department and accessories

  Thomas Weist
a year ago
Can't beat the prices... But its basically the Walmart of motorcycles. Staff is not real knowledgeable or motivated and basic items... Like Honda-Pro 10w30 has not been on the shelves for weeks. Website is pretty challenged as well. Best to phone in your order (if you have time to be on hold) and then navigate the cluster for pickup (8 zombie employees took forever to figure out what to do)

  Ruby Del Valle
a year ago
We agreed in one price and when picking up the bike they wanted to change the price (higher). I was impressed on how an store can increase the repair prices without letting me know before hand.Service: Brake service & repairService: Brake service & repair

  Mark Fischer W6MAF
2 years ago
Long Parts line, but was served very well, I unfortunately forgot his name, but was very helpful. Brenda at the clothing department was extremely helpful,since I was pricing for some Klim Kodiak pants to match my jacket that I bought last year. She helped me to determine my sizing, and was very nice to work with me.

  Sarah Ogden
3 years ago
They have a large selection of vehicles to choose from and cycling gear which is great. However, their customer service is not great and this is based on four separate occasions. I have been here several times to give them the benefit of a doubt but I ve only had one good experience with a sales representative. Otherwise, the employees are rude and it seems that their customer service is not a priority. This is based off experiences of returning a item, purchasing items as well as looking at their selection to add to my fleet of motorcycles.

  Ray Skootz Peaschek
9 months ago
Love this place, if you need it they have it o can get it in a couple days. Good place I recommend it.

  Samuel Fritz
8 months ago
Cant tell you anything about their service but if what you are looking for is a phone number that you call call to endless jam out to hold music for hours they have that in spades!Service: Engine repairService: Engine repair

  Mumbo Numbafai
4 years ago
So I arrived at here to get an oil change. I ll give you the quick run down so you don t have to read a whole essay. So Basically their speed here is pretty evenly matched with the Norco dmv so where talking here turtle to snail speeds on a good day. An oil change will run you about $189. The only good thing here is the workers are actually really friendly.

  Robert Wuepper
a year ago
Cycle gear has got nothing on this place for selection of offroad riding gear. Also if you are KTM fan boy this is the place for you. I just wish I brought more money.

  Zachariah Stgeorge
10 months ago
The people in the service department where extremely friendly and helpful. Especially Matt, ask for Matt he is the man. Dude needs a raise for real

  Peter Nelson
2 years ago
The salesperson was unaccomodating and not well informed about any processes. I felt no real effort was made to complete any sales and the amount of wait time for the salesperson was unreasonable as he tried to handle too many customers,even though there was plenty of staff on hand.

  A.J. John
3 years ago
Every time I go to the parts or service department the employees are the most rude people ever. Make one little mistake in terminology and they treat you as if you are stupid. Like bro I get it yours is bigger than mine no need to flaunt it, chill out and help a brotha out instead of trying to bring me down. No wonder why Action sports are dying the people left just want to make everyone else feel bad about them self.Services: Tires, Engine repair

  Steve McGuffey
3 years ago
Looooooooooooooooong lines. But I did get some atv tires for internet prices. And never think you are going to get in and have your tires changed fast. I get my tires there and have a tire shop remove and replace them otherwise you'd be at their store all day lonei.

  Marco Reynoso
4 years ago
Called this place to give them my business. My Yamaha vstar is an 05. They simply denied me because it is over 10 years old and they don't touch anything older than 10 years. Great!! Good size motorsport dealership, sure it has a good size service department... But they declined it.

  Sandra Moran
11 months ago
REAL DEAL! AN EXCELLENT EXPERIENCE WITH THEM ALSO THEY'RE SUPER COMPETITIVE WITH THERE PRICES, BRINGS U BACK.Services: Electrical repair, Delivery, Tires, Steering & suspension repair, Engine repair, Brake service & repair, Battery, Oil changeServices: Electrical repair, Delivery, Tires, Steering & suspension repair, Engine repair, Brake service & repair, Battery, Oil change

  Jerry Beauman
4 years ago
Service always does a great job. Service advisor Tim is always friendly and helpful.. The only reason I didnt give 5 stars is their service prices are high.

  John Schroeder
2 years ago
In the past I have avoided chaparral because of the return policy they simply don't care about the customer but this visit was good I only buy what they have in stock I have been screwed over on orders from them DON'T trust the delivery date they give you will be disappointed

  offroad Crazy
3 years ago
Aswome they always have what I need for my quad.Wish they were closer to coronaOne word of advice learn to work on your own bike save lots of money and time

  Edward Vidan
a year ago
Watch out when you buy a warranty from then because you have to remind them so they dont charge you lol

  Tom Smalley
a year ago
Good selection of bikes and riding gear and they have a good selection of motorcycle tires

  Peter Alt
2 years ago
Great place with a large choice and nice personnel. Delaine is one of the best. Thanks!

  David Barton
a year ago
I called for accelerator pump for my 45mm makuni and they asked me for year of my custom chopper .

  Micheal Jones
3 years ago
They do not work on motorcycles more than 10 years old. Prices are high. I strongly recommend that you do not go here.

  David Hudson
2 years ago
Worst shop ever. Charged me $100 to tell me they don't know whats wrong with my xr650lService: Electrical repairService: Electrical repair

  Herb Kronik
a year ago
Why does every dealership work so hard to squeeze every dollar out of your pocket?

  Patience's Poast
7 years ago
Good selection.

  Joe Alms
a year ago
They need to retrain some of the staff. Very rude.

  Olivia Jenks
a year ago
Don't bother calling the phone lines are NEVER answered