VANco of Northern California

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Nancy
a month ago
The people at VanCo have worked on my Transit van build twice, and it won t be the last time. I couldn't be more pleased. Not only is the quality of their work top-notch, but their customer service is extraordinary. Everyone is friendly, knowledgeable and helpful, from the front office to the shop. My experience is with the recreational side of the business, but from what I ve observed, I would highly recommend this company for either recreational or commercial service.

  KW Guthrie
3 months ago
Great shop. Worked with Ryan in recreational van conversions. He helped with ideas and planning. They are reasonably priced and do high quality work. Christina at the front desk always professional and pleasant. Thanks.

  Nashay Allen
9 months ago
Just picked up my van from Ryan and I couldn t be happier! The electrical system was completely unreliable and Ryan fixed all of that and and added a rear shower. Everything is super user friendly. I also rent my van out so I needed something that was easy to use and understand. Ryan made sure to spend a lot of time explaining everything to me and is always available to answer questions. He s a great teacher, too! I ve learned so much. Thank you! I would highly recommend VANCo to anyone looking to make upgrades to their van!

  Cori Mazer
6 months ago
Wonderful team of humans who worked together to get my camper van's electrical system diagnosed on a Friday, and then repaired it while I was away on a job. Coming back to my home fully fixed and in the care of trusted professionals was invaluable! Thank you so much to Jacob who did the electric work, Christina at the front desk, and Ryan!! I will definitely return for any work I need done when I the region.

  Bike Bum (Liv and Lav Adventures)
5 months ago
I can t say enough good things about Vanco NorCal! They recently delivered a campervan to my house, and it was an experience beyond my expectations.The team not only did an amazing job in designing and making my campervan more functional, but they went the extra mile by delivering it to my doorstep. This level of service is truly above and beyond anything I ve ever experienced from a company.What really sets Vanco NorCal apart is their commitment to their word and excellent customer service. They made me feel like a valued customer from start to finish.I m incredibly grateful for their exceptional work and outstanding dedication. If you re looking for a company that truly stands out, I highly recommend Vanco NorCal. Thank you so much!A big thank you to Ryan for making it happen. Your dedication and service are greatly appreciated!

  GLEN LARNED
2 weeks ago
Not a bad place to deliver!Can be a little tricky get in and out with a full tractor and trailer but it's doable!Unloading wad easy as could be..

  Eli Reiman
6 months ago
Incredible work! They installed a new 12V AC system in my van very quickly and at a good rate. Excellent quality of service. Highly recommended.

  Levi Guthrie
7 months ago
Had issues with a auxiliary alternator not charging batteries on MB Sprinter Revel. MB dealer had it for 7 weeks and couldn't figure it out. Ryan went out of his way to help me out and get me back up and running. When they finally found it I was expecting a huge bill but was blowing away how little I had to pay. I will always go to them and recommend them for any of your camper van needs. Thank you so much!Service: Battery service

  Chris Holmes
2 years ago
John and the crew at VanCo were great to work with on what was for them, a relatively minor project, installing Flarespace flares. The workmanship was top-notch, completed on time, at at a very competitive price. I hope to work with the shop again on future projects.

  Simon Mathieu
3 years ago
I've had a very negative and very expensive experience with Vanco. I hired them to convert my Ford Transit into a campervan. Build included building a custom bed, adding vent, solar, move a seat, insulation and CRL windows.We wanted something very specific and took the time to detail everything we wanted in writing and provided blueprints. They said no problem, we know our business, we can do this. 2 weeks max.They apparently threw out their notes and my blueprints and went on to build something completely off spec. First, they forgot to move the seat back and built a 9+ feet long bed... why would one build a 9 feet long bed? No idea. I then got them to fix that, but the problem is that the bed was anchored to the floor and frame. This leaves my van while literal holes in the floor.The build of the bed is 'rough' at best. There's visible screws everywhere, they didn't use the grade of plywood I asked and it's not square. My plan, which I had communicated to them, was to build drawers under the bed for a pull out kitchen. Since the thing isn't square and there's bracket blocking the way, I can't do that anymore.Next, the roof. They were supposed to build a full size rack, but forgot? At this point, we're 7 weeks into a 2 week build and I've lost all trust in them. I've picked up the van and had to pay full price to get my van back. I'll have to tear out the bed and figure something out to get the build I want. Same for the roof rack.Services: Air & cabin filter replacement, Electrical, Battery

  Steve Evans
2 years ago
VANco was recommended to me by the RV window distributer I purchased my CRLawrence windows from in southern California for a build-out I am doing on my 2500 Sprinter. As a retired technical services business owner I am capable of installing the three windows myself, but I would take at least three days for me to do it. John Lewis of VANco assured me he could do it all in one day, and I could spend the saved time on other aspects of my build. Upon my initial email inquiry, I was impressed with the automated e-mail reply listing all the reasons why Covid-19 has impacted their (and everyone else's) business and was delighted to see an email response from John shortly thereafter. I knew that my project was pretty much a side-job for VANco (I had the parts - their labor only) but still received the professional treatment that I would have expected for a project much larger in scope. I also knew very well that he could only provide an estimated installation date six weeks out (they are back-logged like everyone else who is competent) and the actual install date was finally determined two weeks in advance, with the date being successfully met. I have been into hundreds of businesses and can quickly tell when a shop is being professionally run. I was pleased with what I saw at the start of the job and very pleased with the results. (I am cognizant of a negative review also posted here, but given my experience, I have to wonder if the other customer had the misfortune of dealing with VANco when both of the principals were out with Covid?) No company or individual is perfect, but from my experience I wouldn't know otherwise. Five Stars! *****

  Joe
a year ago
I highly recommend VanCo of Northern California. The customer service was great, it was followed up with clear communication, punctual details on the build out, the end product has been wonderful and professional. Electrical was something I wanted to source out and I couldn't have asked for a better design and system. Ryan also adjusted the price a few times as he has a good idea of the market and competition. I am definitely going back when I need more work done. Thank you Ryan and to the Team!Service: Electrical

  Laird Oelrichs
2 years ago
We have had several Sprinter Vans converted by Vanco and we can't praise them enough. Ryan and the entire team are attentive to detail, professional and make sure you are happy. They treat your van like it is their own. We commute 2 hours to have them do the work and it is always worth it. Highly recommend!Service: ElectricalService: Electrical

  K Stoddard
8 years ago
I've taken my construction cargo van to them twice now. Tom the owner, and John in the office are excellent at their jobs. They communicate well and clearly as they offer various options for van conversion. The first time they installed bars over the back windows, insulated my van walls, and then installed paneling to protect the van walls from being dinged. The workers had to remove all the shelving to do this job. They cheerfully did the work without complaint. Tom's prices are very reasonable too.The second time they provided a bright strip of led lights and installed it centrally on the ceiling to shine on the cargo shelves. An added bonus is that the light has adjustable angles to better see tools on my shelves. They advised me of all my on off options and I opted for a switched light.I also had them install slick locks for extra security at the side and back doors. They had to move quite a bit of my tools and equipment. I offered to help move things out of the van but again they happily said the could do it. So I was quite surprised when the work came in 15% below the estimate. I also appreciate that they were flexible with my work schedule and let me come in when I had a break between jobs.

  Christopher Scott
3 years ago
I brought my van three different times to Vanco to get wall liner installed, roof fan, and solar. I was very happy every time, the work is done well and professionally and they listen to the customer's specific needs and adaptations and deliver as promised. I recommend them!

  jacob sargeant
5 years ago
These guys ordered some special aluminum shelving for me,and helped me every step of the way choosing what would work best to fit my van and all the options available to me. I had them install an aluminum backing after reading another customer's review who did it,to protect the van . They even pre assembled the shelving so I could save time ,the whole process only took 2.5 hours! The whole thing turned out to be exactly what I wanted ,and they do quality work. They never did use the install kit that was included in the shelving so they gave me the money back for it,I would have never known, very honest guys!Not to mention I got a great deal on the shelving.I will definitely be coming back to get any shelving installed. I vote yes for VANCO!

  Brandon Smith
3 years ago
I first approached the instal department for a quote in November 2020 and made a request for a quote for a simple mods for additional seats that I wanted added to my van. I wanted them installed and ready by April 2021. Anyone would assume this was a fairly relaxed schedule with plenty of time to finish up quote and preform the Install.NOT in this case!It's been several months I have reached out 1 time after Christmas with a reply of we are still backed up but we will defiantly complete the install before your requested date. It was the end of March and I still had no quote, so I called again, now they are not taking phone calls, but you can submit an email online, so I did through their website. Keep in mind they have my request, Model and Year of the Van, it should be soo simple to complete the Quote. And of course there's no call or email back. Very unprofessional!I'm taking my business anywhere else, the delays and false promises good luck.

  Kevin Hanrahan
3 years ago
It's hard to believe that anyone would give this shop less that 5 stars, based on my experience working with them. This is the shop I was hoping to find to build out my Sprinter.If you have to criticize this place, it is because they are so busy it takes a while for them to fit you in. That's what happens when you are known as a great place.I am completely satisfied with this shop- they bent over at least a little bit backwards to accommodate me, found ways to make things work and (perhaps most importantly) were fairly priced.Services: Electrical, Body & Trim, Battery

  Steven Kuester
a year ago
John and crew just finished installing an awning on my 2020 Transit. They listened well to our plan and executed it flawlessly. I highly recommend VanCo to everyone who wants add-ons to their van build.

  Scott Bartlebaugh
3 years ago
VANco unpfitted our Sprinter with a combination of an Adventure Wagon interior & MOAB bed system, a Trail Kitchen sink/stove system, water heater, and solar system. They are open to you bringing in your design with all the details or working it all out for you. They also have their own interior system and offer very competitive pricing. They are very flexible, easy to work with, and reasonably priced. I would choose them again if I had to do it over.

  John Thor Cornelius
3 years ago
These guys are awesome. They built out our entire van and were awesome and been great with us doing further modifications and repairs. A+. Friendly, accommodating etc etc. Can't say enough.

  Daniel Spatz
3 years ago
My conversion van needed a air compressor and some electrical work done to it. Great quality and quick service. Just plan ahead because they are busy and you have to wait in line.Service: ElectricalService: Electrical

  papa_hovo
3 years ago
These guys are awesome they've already built two of our vans Great quality work great customer service every item that they install is top quality last forever never had any issues give them six stars instead of five

  Karyn Stiles
2 years ago
Ryan and gang were as prompt as possible during a time of chaos in getting supplies. He was quick to respond to all my questions and overall professional and nice to work with.

  James Freeborn
5 years ago
Some of the most unprofessional business owners I ve ever met. Cussed at me and called me a liar. Left sharp screws exposed in my van. I would not recommend these guys to anyone.

  Steve L.
9 years ago
So phone service very good. Answered all my questions to my satisfaction. Came highly recommended for another service company I trust. They will be doing some work on my van soon...stay tuned for update.

  Chris Mattingly
7 years ago
These guys really know their stuff. They provide some of the best quality products and can customize it around your needs. The pricing is fair and the people are great to work with. Keep it up!

  Brayden Cleary
4 years ago
I had a webasto heater installed by Vanco. I found them to be committed to great service and can confidently say they stand by their installations.

  Jeremy S. Talbot
11 months ago
Great place, although a couple of thier employees are a bit up tight and too quick to be judgemental. A solid 4.5 out of 5

  Hector F. Lopez
4 years ago
Great company with quality work. They really listen to what your needs are with your van and try hard to make it happen.