Nissan of Sacramento Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Zach Landry
5 months ago
They fixed my diesel truck under a warranty. Very easy to work with and went above and beyond to get me back on the road. Shout-out to my service advisor for providing excellent customer service! Will definitely be back here for future repairs.

  Miguel Borrego
a month ago
The guys here took care of me when they didn't need to. Bought car at a different dealer and they checked it out and made sure it was safe after a needed repair. Even got me rides to and from the dealership.

  A H
a year ago
I m giving this 2 star review because of the service advisor. The service itself seems to have been great with no issues.We brought our car in for a CVT Fluid Exchange and were given 3 different prices. The first initial estimate, a text confirmation with the final price and then another price when we came to pick up the vehicle. All about $100 higher each time. That isn t even the issue, I get it- car maintenance is expensive.When we asked about the difference in price from the text confirmation and the check out price the service advisor became weirdly defensive and combative. Saying I don t play games with people when we were simply asking why was there a difference in price. I spent over $400 for basically a transmission fluid flush and I d expect some decent customer service.I won t be using this facility again.

  laura miller
a year ago
They continue to gaslight me about what is wrong with my car. Have lied 3 times about what need to be fixed/ replaced usually to the cost of at least 1500 dollars on my car only to be told by another mechanic that there's nothing wrong with the parts. They also keep saying they have done things that they never actually did. Whatever you do, do not trust or do any business with this company.

  Diana Ball
a year ago
Service is horrible had to make four trips back to fix my car issues never resolved always getting told they didn't have time to check out the issue. Service went ftom a five star to a one star which should be -5. Other customer was upset as I was.Ended up going to another dealership and got extremely awesome service and car was fixed.

  Candace Hewitt
a year ago
It was a good experience. They good customer service, did what I asked for, identified another issue and completed the work. I only spent 5 1/2 hours there, lol ! They did offer shuttle service though and I missed a call from them so I probably could have gotten out a little earlier. Only time will tell regarding the work they did. I got CVT fluid replacement and rear brake pad replacement on a 2012 Nissan Altima base model. Cost approximately $680.00.

  Nancy Villarreal
5 months ago
My car felt so happy when I left. Thankyou so much

  Bonnie Miller
7 months ago
Hands down the best experience.. don't go anywhere else

  J Judy W
a year ago
Sacramento Nissan has provided all service and maintenance on my 2003 Frontier since 2014, and I have always been pleased. Clean, friendly dealership.

  Ron Smith
6 months ago
Very easy access and knowledgeable employees

  Earnestine Jackson
a year ago
Great service. Although my car didn't get cleaned this time.

  Prudence Davis
a year ago
Great place to get a car customer service is excellent great place to go to look for a car they know what they're doing

  Thomas B.
2 years ago
Great service here! I will be bringing my vehicles here more often. Chris assisted me with everything I needed! Thank you buddy!

  Craig Chalmers
a year ago
The Service Department was very friendly, helpful, and completed the service on my truck in a little over one hour.

  Christine Pumphrey
3 years ago
This place is great Trevor in the service department is very nice an service is quick. I wont go anywhere else. MAYNRRD,( MY CAR). DESERVES THE VERY BEST

  Ehsan Salehian
2 years ago
Austin at check in was so polite and helpful, my car due for oil change was ready accordingly and it was washed and vacuumed too

  sfsoccer
a year ago
When you walk in and six workers are standing around while one worker is on the phone and not one of them acknowledges the customer. That s a problem.Service: Auto maintenanceService: Auto maintenance

  Caster Troy
a year ago
GREAT Service from Chris Collier on 030522. Professional and very courteous. Thank you.Service: Oil changeService: Oil change

  david Berwick
2 years ago
They washed my car and left water spots on my care.Its nice that they do that but they should ask first

  Brittany Wilcox
a year ago
Best place to go! Love Nissan and their customer service is amazing!

  Gee Cali
3 years ago
I got excellent service from Tasha Hernandez, very bright, informative, and caring host.

  Martha Garcia
2 years ago
I love it here. Very professional every time. From buying to getting it serviced.

  john steiner
11 months ago
Great fast accurate service..

  Thad Peck
2 years ago
This is the only place I will take my Nissan. I have to drive 1.5 hours to get to it unfortunately.

  Paul Bourdaniotis
a year ago
Very personable and knowledgeable. Never try to upsell you and communicate well with you

  Win Again
2 years ago
Thanks client and the guys who fixed and cleaned my car

  Monica Robinson
11 months ago
Was looking for a new vehicle

  B
2 years ago
Quick service and quite helpful

  Anthony L Toughknee Lowrance A L L
2 years ago
Just gave a friend a ride to get his car

  Shubina Ahmad
2 years ago
Nice drive through service