Gerber Collision & Glass
4.1 (39)
1400 Sproule Ave, Sacramento, CA 95811
(916) 552-2888
gerbercollision.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Akima Martin
6 months ago
Great customer service, excellent communication, beautiful exterior detailing, amazing repair of damage caused by attempted auto theft. Exterior shine had my baby looking like a pretty penny, almost distracted me from reviewing the work the car originally went for. Which was equally amazing. Location: 1400 Sproule Ave, Sacramento, CA 95811
attiq quraishi
6 months ago
They didn t put Garage-Pro Fender Liner, battery was loose , they put different battery, it didn t fit 100% . I had air compressor, fast charger , I didn t pay attention first , but after a day , I noticed that they stole it.overall I have to pay from my pocket, I don t know how much , Mybe over 500$ to fix and buy those things.
Daniel Gonzalez
2 years ago
I brought my BMW I3 to get a few panels bed lined. It came our really nice. I highly recommend this place.
Earl Bless
5 years ago
Attached are the before and afters... really great job. My concern was that line above the rear quarter that was dented in...they did a great job restoring it. I do need to come back to have them fix some buffing marks on that side so we'll see how they do that follow up.
yulian huang
8 months ago
I dropped off my car for repair the damage from a car accident and they did a great job ! And additional cleanup my car, I am appreciated they re hard working!Services: Painting, General repairs & maintenanceServices: Painting, General repairs & maintenance
Aaron Standridge
a year ago
What a joke, scheduled an appointment 4 weeks ahead of time, call them the day before and they say "oops our rep who made the appointment for you shouldn't have, we're only taking insurance claims not out of pocket jobs". She then proceeds to tell me I'm raising my voice and yelling at her when that was absolutely not the truth. I then had to coach her to putting me on the phone with a manager since she wanted to sit there and make frivolous accusations. Learn to deal with conflict, not accuse people of lacking the emotional intelligence you so very clearly lack by immediately making accusations. "I can't deal with difficult business conversations so let's just tell the customer they are wrong, we wasted 4 weeks of their time and stop yelling at me". Gerber 1. Learn to operate professionally 2. Hire conscious help and 3. Adequately train that conscious help when you get it and fire that immature broad I just dealt with on the phone.Service: General repairs & maintenance
Alesia Dinh
a year ago
I worked with Jocelyn, and she was the best. I had issues with my insurance, and Jocelyn saved my day. She was helpful, understanding, and caring.Service: General repairs & maintenanceService: General repairs & maintenance
Norman Spalding
3 years ago
Picked up my Toyota Hybrid today. Flawless. I won't let my husband or son drive my car, ever again.. They didn't have my car ready as projected, but it was worth the wait. It looks like a brand new beautiful car. Owner very helpful. ~flora s.
RP C
4 years ago
Had my vehicle for a week and did not even begin work. I was then told they didn't do "guaranteed" work, which was a check already made out to them from my insurance company for 5 Gs based on their own estimate! The car was beautifully repaired by another shop for the exact amount. I'd give no stars if I could; one week passed and I visited the shop to see the progress. No phone call or anything for a week. Nope, not acceptable. Beware!
Mykal Pankratz
3 years ago
Worst place ever. Car doesn t take almost 4 months to repair. Always getting the run around , next week it will be done , two weeks , couple days. It s ridiculous. They can t even get the alignment done right which is the last part ( supposedly) that s needs to be done. And still don t have the car at the time right now. Horrible.Services: Tires, Steering & suspension repair, Painting, Auto glass repair, Body & Trim, Wheel alignment, Auto interior vacuumingServices: Tires, Steering & suspension repair, Painting, Auto glass repair, Body & Trim, Wheel alignment, Auto interior vacuuming
rdiazz
4 years ago
Overall did a great job with the fix of my car. Everyone there is really friendly, they also kept me updated and answered any questions I had.
kit dillon givas
5 years ago
Wow, fell in luv even tho I had a huge booboo on my car to get fixed. Even tho I thought my estimate was high (neighbor is paying for fallen tree damage) experienced, friendly and extremely knowledgeable. I recommend!
Joe Bassett
8 months ago
They did a great job fixing the damage to my car.
Mk T
3 years ago
Great customer service! They took great care of our car and was very friendly!
Carmel Fantaasy
6 years ago
They did a great job fixing my car, but the fact they drove my car around bugs me I took a picture of the miles on my car before I put in the shop and it only had 59,000 miles and some change on my car I got it back 4 weeks later than they quoted and it has 60,322 miles on my damn car the radio was tuned to a rock station doesn t make any sense the only thing that should of happen with my car is the damage get fixed not add miles and touching the radio smh never again
Michael Belcha
2 years ago
Good and respectful great prices and excellent work. I would definitely go there again if needed for sure.Services: Painting, Body & TrimServices: Painting, Body & Trim
Naughty G
6 months ago
Good spot to get your glass
Idelma Urolia
6 years ago
Excellent body work at a great price. They were thorough and quick.
Rudy Perez
a year ago
Lisa Tamano Lady who was helping me was really helpful
Jeffrey Ogden
6 years ago
Great work, good guys!!
J M
2 years ago
Ok