Gerber Collision & Glass

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Kris M
5 months ago
This review is long overdue! They were wonderful! I took it in for a minor dent, but it was a nearly brand new car and we wanted it fixed. They took care of everything, walked me through the steps since it had been years since I had needed any repair work. They were done in a day, and seriously made the process so easy! I highly recommend them!

  Aaron Standridge
a year ago
What a joke, scheduled an appointment 4 weeks ahead of time, call them the day before and they say "oops our rep who made the appointment for you shouldn't have, we're only taking insurance claims not out of pocket jobs". She then proceeds to tell me I'm raising my voice and yelling at her when that was absolutely not the truth. I then had to coach her to putting me on the phone with a manager since she wanted to sit there and make frivolous accusations. Learn to deal with conflict, not accuse people of lacking the emotional intelligence you so very clearly lack by immediately making accusations. "I can't deal with difficult business conversations so let's just tell the customer they are wrong, we wasted 4 weeks of their time and stop yelling at me". Gerber 1. Learn to operate professionally 2. Hire conscious help and 3. Adequately train that conscious help when you get it and fire that immature broad I just dealt with on the phone.

  Tracz Smith
a year ago
Fast an efficient drop-off for collision work. Andrea is very pleasant, friendly, helpful, and knowledgeable. Fernando is straightforward and helpful. Everybody I spoke with had a great personality.

  bo purdy
11 months ago
Had a wonderful experience. This company is the best.Services: Exhaust, Tires, Painting, Electrical, Body & Trim, Welding, BrakesServices: Exhaust, Tires, Painting, Electrical, Body & Trim, Welding, Brakes