Cartech Of Sacramento

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Natali J
2 weeks ago
I usually don't write reviews, but definitely need to for Cartech. Took my car in with an engine light on. Dealership tried to charge me $3K to fix it, which is ridiculous. I decided to bring it to Cartech in hopes to actually know what was going on with my car. They did an amazing job taking their time to figure out what exactly was wrong. They only fixed the actual broken part instead of trying to charge me an entire major piece like the dealership. I would 1000% recommend them!! They will tell you exactly what is wrong and charge a fair price. Will be going back for all my car maintenance in the future

  Jacqueline Peterson
3 weeks ago
I needed to find a car repair shop right away. My friend recommended Cartech and they were able to take my car. It was repaired in a timely manner. My car works!! Thanks to cartech. They are approachable, polite, kind and most importantly they keep you updated.

  Jeff
5 months ago
Cartech is great. Very professional and friendly staff. I've taken my car there a few times, they have always done excellent work and are trustworthy. I would highly recommend them! Great shop all around

  Julian W.
6 months ago
Love this place. Only mechanic I trust. They never try to hit me with add on's. They save me money whenever they can. Randall, the mechanic has great customer service and takes time to explain everything. The girl up front has excellent customer service. Not your normal mechanic experience and not your normal Sacramento experience.

  Brandon Williams
4 months ago
The staff are all awesome and caring individuals. Professional and courteous. Not only are they knowledgeable, but get the job done in a very timely manner. Overall, I had a great experience and will return for all of my service needs. Thank you!

  Chris
6 months ago
Fair and honest group. The staff are pleasant to work with and their prices are fair with work so far being done right the first time. We ve been in and out of this place and look forward to having them do more work on our vehicles. Enjoy.

  Lisa Lynch
2 months ago
I absolutely love taking my car to this place. I always get the help I need and they help me with any questions or concerns I may have. I will continue to take my car here!

  Trina Calderon
5 months ago
Been coming here for a couple years or so. Joey and his staff are super friendly and welcoming and they just do awesome work! Wait times are not bad at all and they are on point with communication! Thank you all for being so great!Services: Tire rotations, Oil changeServices: Tire rotations, Oil change

  missAshley 916
3 years ago
I highly recommend getting your air conditioner serviced here. They were fast and efficient. They were extremely friendly. It was one of the best customer service experiences I have ever had!! I am beyond thrilled I brought my car in to Cartech of Sacramento. I will definitely be coming back for any future car service needs.

  THE DOMINATORS
3 years ago
Excellent customer service, efficient, and cost-effective. Had my car serviced here. Not only did they fix a problem that made my time in my vehicle unbearable but they did so quickly and with a pleasant smile that made the experience worthwhile

  Andrea Dingel
2 weeks ago
Glad I found this place. It's a mile from my house. Time went by quick waiting. The reception ish was very friendly intolerant of my gabbing lol. Thank you guys!

  Tisha Horne
9 months ago
First let me just say my car won t be maintenance completely until Monday 7/17. Today is Friday 7/14. I went in yesterday with a Groupon for an AC recharge. He was completely knowledgeable explaining to me my AC was perfectly fine but the blower went out. He could have charged me a ridiculous price or pretended he fixed my AC. He allowed me to go and get the parts so the cost was lower considering I m a veteran and get discounts on the parts. He gave me a GREAT labor price for 2 different service I couldn t refuse. I ve been scammed before by car techs so it feels GOOD to be in the skin I m in and have someone actually work with you instead of trying to get over on you. Not to mention I m 29 and only know a little about cars. The receptionist is the BOMB! Super sweet girl. Honestly I could have sat and talked to her all day lol. Didn t get to catch her name but I will on Monday. Overall completely satisfied at the moment. I wrote this review now because I m completely confident in the work they will do on Monday. I will come back for an update!

  Terry Garcia
2 months ago
Very professional, courteous, and worth adding to my contacts for professional services.I highly recommend these guys

  Jill Dahlman
a year ago
These are knowledgeable people who will not overcharge. When my old car needed some MAJOR work done, they kept the car for a couple of days but when the car was returned to me, she ran showroom new. I cannot recommend this group highly enough. Fantastic work at a fair price. Honest--something you don't find in a car repair shop these days. The work will be done RIGHT.Service: Oil change

  Matthew Biro
10 months ago
Great experience all around. I used a Groupon to get my front and rear brakes done and they were upfront about cost that is not covered under Groupon (taxes on the brake pads) and services that aren't included on Groupon (Turning of Rotors and Brake Fluid flush).Set up an appointment a few days before, dropped car off in the morning and was done before the end of day (4 PM) for them.Super simple to get done, satisfied with the work and very good fair prices. I would certainly use them again for future services.Service: Brakes

  Amy Bonton
a month ago
Friendly service with oil change service done within 50 minutes with an appointment

  Edgar Romo
6 months ago
Cartech of Sacramento is a great place to get your car looked at. Staff is friendly, mechanics are fast, thorough and honest

  Daniel M
a year ago
I got an oil change and has them look at my brakes. Fast service my car was ready in a couple of hours.I worked with Joey, he's a good honest man!I recommended thisncompant to my friend for future repair!

  Michael Dinsmore
4 years ago
This was my first time going to Cartech on the recommendation of a friend. They took extremely good care of me! Joey (the mechanic I worked with) actually brought me back into the garage while he was working on my car and walked me through the issues my car was experiencing. He was very knowledgeable, helpful and personable. Definitely what you're looking for in building trust with a Car Repair shop. Real people and real mechanics.

  Allen Johnson
6 days ago
The oil change was done fast and efficient.

  Paris Cortney
a year ago
I read the reviews before purchasing my Groupon!Went in yesterday 7/1/22 at 10 am for scheduled appointment and I had mentioned that I purchased a Groupon while scheduling my appointment 3 days prior. My car was taken back at 10:18 and a couple moments later Joey came in the waiting area to ask me about when the last time I had had an oil change and proceeded to tell me that IF my car hasn t been serviced and if the sticker reading the last service is correct, that my car can start to have problems and that s when more lights come on like check engine and other lights.. I explained to him that I purchased my vehicle from KIA and I m not sure what the sticker says but I m here for an oil change and my check engine light isn t on and my oil light recently came on and now I m here. He says something to the effect of having me sign a document to his coworker when I m finished (that didn t happen by the way. Weird.) About 30 min later, I m standing outside.. he pulls my car up, walks past me inside and I follow inside to see him saying something to the young receptionist (sweet young lady, by the way) and proceeded to walk back into the back of the shop. No words to me at all. The young lady tells me that it ll be an EXTRA $19 charge. Not one of the 3 men who were sitting with Joey while he was speaking to me about my car prior to starting the oil change 18 min after my scheduled appointment mentioned an extra charge, the individual on the phone while making my appointment DID NOT mention an extra charge when I said I had a Groupon. The other man tells me that the Groupon tells me that and to read the fine print and the sign that they have displayed. (The sign doesn t mention an extra charge for a KIA)Not being upfront with the price for a woman coming in alone to get an oil change is a BAD look.I wouldn t recommend this place to any woman.The way joey tried to play me was funny to witness. The way he spoke to me about my car as if I wasn t aware of things..and then didn t even make me sign the paper he made sure to mention that I needed. He was adamant about pointing out my improper way of caring for my car and mentioning some signing a paper so I don t come back and blame them.Way more places to be serviced in Sacramento where you can be respected as a paying customer regardless if you re upset I found a Groupon or not!Service: Oil change

  Janney
2 years ago
Appointment for oil change is 12:30 and I arrived at 12:15. I waited for about hour for my turn. When I asked, they replied that they are helping other customers repeatedly and have patience. After 50 minutes my car took inside for oil change.During my waiting in lobby, two customers came for after service issues. One customer reserved uhaul truck but the truck was not starting due to dead battery, they booked other location but small size. They disappointed.

  Karen Wallace Adventures
6 years ago
Great car repair experience . Joey is very kind and knowledgeable. Really nice family run business.

  Kimberly Smith
8 years ago
Amazing!!! Everyone is super polite and friendly and patient to explain everything from service needed to breaking down the bill. They really make sure they've done their job 100%. I've taken my car to multiple shops in the past and this is the only place that figured out a random problem and took the time and patience to make sure the problem was resolved correctly. They also listened to what I explained what I've had done in the past/problems at the time when I've been brushed off completely before by others. Wonderful people and service!! Id recommend to anyone and everyone in Sacramento area.

  Dustin Ocampo
6 months ago
Had the IntoxiLock installed on my vehicle.Took about 2 hours and gave error code when finished.Service: ElectricalService: Electrical

  Sally Henley
2 years ago
Great experience at Cartech! Wonderful staff and super nice! Clean shop and not only did I get oil change but they checked my tires and fluids as well! Very helpful will recommend Cartech to other people!Service: Oil changeService: Oil change

  Dustin Stucki
10 years ago
Awesome family owned and operated car shop. They were polite, informative, and I get the sense they want to provide good service -- like they actually derive pleasure in doing good work. And they do good work. They also came up with a couple of options to help me save money on the repairs as well. Very trustworthy.

  Chris Aarons
3 years ago
Joe is amazing in his approach! He's honest, tells you what repairs and maintenance are necessary, and will let you know if you are jumping the gun on unnecessary work. He quoted me half of my last mechanic's "immediately necessary repair" and ending up finding out that it wasn't even needed and that the part had plenty of life left in it.This is by far the most upfront and honest shop I've come across. Definitely give them a shot!Services: Transmission, Brakes, Oil change

  Lee Leavelle
11 months ago
Building a relationship with this business. Good honest people, friendly. After 1.5 years of repairs, general maintenance and inspections. I trust them and will continue to be loyal.Services: General repairs & maintenance, Auto brake repair, Tire rotations, Brakes, Vehicle safety inspection, Oil changeServices: General repairs & maintenance, Auto brake repair, Tire rotations, Brakes, Vehicle safety inspection, Oil change

  Jon Cash
2 years ago
I had made a reservation through the U-Haul call center on Nov 10th to pick up a truck on Nov 20th. I called their phone number and left a voicemail on Nov 18th to conform my appointment and I completed the online check in after receiving the text notification to do so. When I called the the following day Travis answered the phone and made the claim that our appoinent was only made the day before and that there was no trucks available for us. I will never use this location for service. Get your act together.