Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Sen Hakuda
3 weeks ago
Shawn took care of my girlfriend's car perfectly in such a quick manner. The car came out like it was new, it drives great and nothing else is wrong with it (knocks on wood). Furthermore, Shawn took the time out of his day to give the car back to us at a short notice.I've been to other bodyshop before but the attention to detail and professionalism is unmatched with this shop.
Kristy Broadhurst
a month ago
Caliber on 12th street did an amazing job of fixing my car after somebody put a huge dent in the door. When I brought my car to Caliber, a team member greeted me and walked me through the process of what to expect, since this was my first time dealing with a car issue like this. They were super friendly and very patient with answering all my questions. I highly recommend Caliber on 12th Street if you need your car fixed. They truly are an outstanding company, they went above and beyond with their customer service, and not to mention the remarkable job they did with my car, I couldn t even tell where the dent used to be. Thanks Caliber for making this process as easy as possible.
Chocolate Chocolate
4 days ago
Shawn is great. Very professional and fixed my car in 3 days. Very happy. A++
James & Jan Mishler
5 months ago
Incredible customer oriented staff! The service we received on getting our damaged car repaired was efficient and professional. Our car looks like new! Thanks to this Caliber location for a remarkable job, well done!Services: Painting, Body & TrimServices: Painting, Body & Trim
Nathaniel Hannel
a month ago
I needed a simple bumper fix, and my insurance company recommended me to Caliber Collision - the Rancho Cordova location was dreadful to deal with, and 20th Street didn't seem interested to help me at all.Whoever I spoke to with on the phone here, as I was simply trying to figure out where my claim got sent to, was absolutely amazing to me and explained all potential outcomes and solutions for me.I will not be bringing my business to Caliber at all after this experience, but your 12th Street location was the absolute best in spite of the frustrations and confusion; this location deserves a 5 Star rating.
Amy Williams
a month ago
Easy 5 stars! Great customer service, quick turnaround, good communication, and their staff is absolutely wonderful.
T S
5 months ago
Kat, Sean, Josh, and the talented auto body artists at Caliber on 12th Street turned my smashed car into something beautiful again! If you want to be appreciated, treated like a friend, get your car fixed promptly and properly, this is the place for you!
Michaela Hodge
2 months ago
Excellent experience here! The team kept me updated during the repair process and were very friendly along the way!
Mark Looney
7 months ago
Nobody likes to have to visit a repair shop, we all know that. However, Jenell made the experience a lot better. She was welcoming, informative, and seemed genuinely concerned about my concerns. 5 stars isn t enough, she needs at least 17.
brandoN
a month ago
Everyone who helped with my car s repair was super nice and made it simple as can be in a timely manor!
Richard Kitowski
4 months ago
The repair work was of the highest quality and the customer service was excellent. This is a very well managed auto repair business. Richard Kitowski
Mike Ito
3 weeks ago
Would highly recommend them for any repairs needed to your vehicle. I was really happy with the work they performed
Danielle Gard
6 months ago
This place is great. They worked with my insurance company and everything went quickly and smoothly. I even had to go back to get personal items I forgot, and they were great.Service: Body & TrimService: Body & Trim
Jessica Colossi
7 months ago
Jenell was super helpful and really great to deal with! All customer service representatives should take a lesson from her! Thanks Jenell for your help!
Adriana Poteete
7 months ago
Being a female and looking for help in the automotive field is intimidating. However, I'm grateful that Jenell was able to help me! She eased my concerns and spoke to me in a language that I could understand. 10/10
Kristyn Marshall
5 months ago
Excellent service and attention to details! Shawn is the best and the team is wonderful as well
Heidy Jacinto
6 months ago
I ve always used Caliber Collision since moving up here in 2016. This location is the best and the girls up front are the sweetest! Definitely recommend Service: Auto engine diagnosticService: Auto engine diagnostic
Karen Lewis
11 months ago
Honest and reliable repair shop. Happy to see with the transition to Caliber the crew remained the same. I send all my friends and family here.
Fun Storms Family
8 months ago
This Caliber is a 5 STAR!! THE ENTIRE STAFF is amazing, helpful, and fast. Thank you so much.
Pebblez The Realest
7 months ago
Kathleen is the most awesome person to deal with I'd refer anyone to this location as long as Kathleen is at this location she makes the experience of going to this location so worth it never seen a more professional person