Roseville Chevrolet

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Dorothy Crouch
4 weeks ago
Brian was absolutely fabulous as a service writer. To our family he provides more than great service, he creates the best experience a customer could have in a stressful situation. We brought our truck in, unaware of what was wrong with the vehicle, and we left with peace of mind that our truck will be reliable for the ranch. Brian shows great respect to his customers, always listens, and makes sure that his customers are taken care of. Brian is a valuable asset to Roseville Chevrolet, he indeed has customers coming back for life!

  Chad Simonton
3 months ago
WOW!! I cannot believe the deal I just got from these awesome people at Roseville Chevrolet. After I had some issues with an order from GM falling through, I had to turn to Camaro inventory out there. I could have waited a couple more weeks searching other options to find a closer match to exactly what I wanted but the deal and warranties here at Roseville Chevrolet I couldn't refuse and are unmatched anywhere else. I'm glad to be part of the Roseville Chevrolet family. Chris, Isaiah, Ben, Jesus, and even the Florida man Ross were the coolest group of people I could possibly have been blessed with for the experience of buying my first dream car. I can't thank them enough. I wish the best of success for all these guys in anything they do in their future. See you all in the fast lane.

  Tyrone Lim II
2 weeks ago
Had the best experience at Roseville Chevy. The sales representative wasn t just trying to get me in any car he helped me get into the vehicle I was comfortable and could afford. He was willing to work with me didn t rush me got me a payment I was comfortable and was very patient he even came in on his day off to help me. I will refer anyone to go get a vehicle from Roseville Chevy.

  Gabriela Vargas
2 months ago
My husband and i recieved Excellent customer service at Roseville Chevrolet the sales staff was very engaging and friendly. Our sales advisor Jevan was very knowledgeable.! Brandon in Finance was very professional and provided all the information we needed, He answered all of our questions and we felt very confident with our decision. Thank you Brandon and Jevan for giving us great pricing on the vehicle we purchased and our trade was very fair. We said goodbye to our 2015 Chevrolet Tahoe and Hello to a 2022 Chevrolet Suburban. i highly recommend this business because of the excellent customer service and high quality vehicles.

  Nick Carson
3 months ago
Twice now I ve brought my two Chevy vehicles in for expensive repairs only to find out that they are covered under the warranty even though I bought them both from Carmax. This saved me over $1500. Ed has been a big help every time I go in for service. Maybe I spend a couple extra dollars there, but the peace of mind outweighs the minor cost, and if you factor in the $1500 in warranty work that I didn t even know was covered, I ve saved a ton of money by going direct to the dealership!

  Randy Hegje
2 weeks ago
I had a very pleasant experience buying from Roseville Chevrolet. My wife and I arrived late in the evening found the truck I was interested in, I felt no pressure to buy or hurry my purchase. Everyone was very helpful and polite. Gary was very attentive to what I needed the truck for and was extremely helpful though the whole process. I would definitely make another purchase from him

  Bill Cary
a month ago
Terell (our salesman) was GREAT! Very personable and answered all our questions. Worked for us with the sales manager to get a deal that was good/ fair for everyone. The finance department was also nice with no pressure to buy additional items.The only down side to the entire process was that it took over 3 hours to complete a rather simple transaction. This needs to be worked on!!

  Brandon Whitley
a week ago
The service team here, Ed is who I have been working with, have been great to me and my car. I have a 20 year old Corvette that needed some work and they were able to source the parts for me and got the car trouble fixed and working perfectly for me. I ll be using them for all my needs while in the Sacramento area

  Allison Livingston
a month ago
Lee was very honest, upfront, and straight with me through the sale. He did what he could to make the experience a pleasant one. The process was fairly easy, and straight forward. The price of the vehicle was competitive and within comparitive prices. The team was straight forward and if i didn't want an option they didn't keep trying to push it. Overall I would look for a vehicle there again.

  Joshua Murdock
a week ago
Austin was very friendly and kept me up to date on the warranty repairs and the timeline involved on completing them. Since pickup the car has road tested great with no issues.

  Chris Geldart
7 months ago
The sales staff was engaging and personable. They listened to my preferences and got me into the exact truck I was looking for. The sales process was easy and everything was explained so I felt comfortable with all my decisions. Couldn t be happier! I love my new truck!

  Sandra Raya
3 weeks ago
Absolutely satisfied with the custumer service JT is highly recommended he is a very kind positive and helpful sales man, he goes above and beyond to help you find a car you ll fall in love with within your budget, everyone I met here was very friendly straight forward and very helpful.

  ALISA CAMPBELL
a month ago
Ed I have been working with you for years and I ve always had great service. You re efficient, helpful and just overall great guy. I will be return because of you. Your assistant Melissa is not so much. She was very confusing when calling to get the quote or the price of my car I don t ever want her to help me again. That s the only reason why I am taking away a point. my car overall is good I do have to bring it back. I think there s a leaf that s blowing so I ll be making a appointment for that to be fixed.

  Anthony Sanchez
a month ago
Got a great deal done in under 4 hours. Shayne is the best salesman we have ever worked with. Perfect selection of trucks . Any and every trim level and color. Super happy. Definitely recommend

  Mandi Rodriguez
a month ago
Terell was my salesmen, he was awesome. One of the easiest quickest car buying experiences. I highly recommend asking for Terell.

  Brennen Gaffey
3 weeks ago
Michael Barnes was awesome to work with and took care of us through every step of the sales process. Highly recommend him for any one looking to buy a car at Roseville Chevrolet.Brian Difede was also exceptional when our vehicle went through the services department. He constantly kept us updated through the services process and made sure we were well taken care of.

  Communal Cafe
a month ago
Came in for an oil change. Service rep called me to tell me shocks in the rear were leaking all over and needed to be replaced. I asked him how long it would take to replace those. He responded by saying "oh, we can't do that today". I told him ok, and that I would come back and get my car and discuss pricing and what it needs when I got there. Once I arrived, he quickly pushed me over to the cashier desk to check out, never mentioned a thing about my shocks, never gave me an estimate...it was so strange. I am now worried and confused if I even need new shocks. Customer service was extremely lacking. He also said he would put in a coupon I had at home and forgot to bring in. Never did. Noticed he said he would but didn't once I got home. Super disappointed with my experience yesterday.

  Kathy McCormick
2 months ago
Ed was a pleasure to work with. He kept me informed about my oil change at every step. He was very quick and polite. The whole team at this dealership was great to work with. Oil change cost was a little high but that s California. I was just traveling through. I would use them again.

  Nelson Ponchy Ah
5 months ago
I would have given a Five for not being totally forthgiven in disclosures of what needs attention or known issues with the vehicle prior to the sell of the vehicle.As for my experience with Christian it's a five star. Very pleasant and easy to communicate with.As for the Finance office, I came out confused, very fast to collect down payment, but not totally clear on purchased warranty items included?I'm still in the dark with whom do I pay my monthly payment. I tried to reach out to Ally Finace and they say they don't have my information nor the vehicle Vin number?Ok, I assume all the paperwork will eventually catchup. We will see?

  M Wolff
a month ago
I had a great experience with Jacob buying a new euv. He was professional and approachable. He gave me good information about the car based on what I told him I wanted. He figured out which car was the right one for me which really streamlined the process. This is the second Bolt we purchased from Roseville Chevrolet in about 6 months! Jacob didn t waste my time - he listened to me and got me exactly what I wanted. Same with Gary Resnick 6 months ago. They are a great team. In fact, they delivered the car to me out of town. Twice. The car did have a problem (clicking) so they came back, got it fixed, and delivered it again to me (the only reason for 4 stars - the car had to be fixed but is great after 3 weeks). I would definitely recommend working with Jacob and/or Gary to make your purchase experience smooth. They get 5 stars!

  Lynn Hanson
2 weeks ago
Took my Impala in for an oil change. Ed was my contact and he was amazing. He even walked me through how to delete old GPS locations from the memory. Altho, I ended deleting all of them in the end! The appointment was speedy and I sat and enjoyed my complimentary glass of Pepsi!

  Josh Chanter
2 months ago
Great experience getting my car serviced at John L Sullivan Chevrolet. Ed and his team were great from the moment I pulled in to start the process. He kept me informed throughout the process and even texted me to let me know they finished up earlier than expected. Appreciate Ed s high level of service and I definitely will continue to get my Equinox serviced at this dealership.

  Dustin Acosta
3 months ago
After finishing a business meeting, I decided to go car shopping. It s been quite some time since I ve purchased a new car, and I m looking for something fun. As a larger individual, I find that many modern cars seem to be spacious yet offer limited interior room, especially in the shoulder area. I was particularly interested in trying out a Corvette; my neighbor recently acquired one, and it s a stunning vehicle. Upon arriving at the dealership, I was greeted by a group of employees who were busy on their phones a bit unprofessional in my opinion.I requested to sit in a Corvette, but was abruptly asked about my budget. This struck me as irrelevant since my primary concern was comfort, not cost. When a so-called Corvette expert arrived, he insisted that test-sitting was reserved for serious buyers only. This attitude discouraged me, and I decided to leave. It was frustrating because, although I could afford any car in that showroom, I didn t want to endorse a business that seemingly judges customers by their appearance. I was in my wife s newer car and casual attire.

  Michael Yates
a month ago
Esmaeil Did a fantastic job working with me on my new 2024 Chevy Tahoe. He knew the vehicle very well showed me things about the new car that it would ve taken me years to find out on my own. It was a great experience and I will refer my friends and family.:-)

  Jerry Willis
2 months ago
Brian is a very good service advisor who explained clearly what needed to be done to my Bolt when the mysterious dash light came on. After the service tech took my car away I discovered my phone was missing and he went searching for it without success, then I found it in my jacket pocket! Brian is a great guy who I remembered from my previous visits to the parts dept, and will be my go-to-guy when I return for service in the future!

  Robert Merenda
8 months ago
I had a great experience and felt I got a fair price for the used Chevy truck that I fell in love with. I was torn between a ford and a Chevy and now feel like I made a great decision. The truck is beautiful and has all the features I wanted. My sales guy Ivan was great to me, very nice and considerate and went above and beyond for me.

  G Moreno
3 months ago
I am so happy that I came here! It was fate. I had originally gone to another dealer, and it was not a good experience. I stopped my Roseville Chevrolet just to see what they had and to not waste a trip all the way out there. I was met by Thomas, who was very nice. We talked about what I was looking for, and he said he didn't have anything just then, but he would take down my info and let me know if something came in. Then Ben came over and showed me a trade-in they had just got. It was perfect! Ben, Austin, and Sherry were amazing. They got me a great interest rate and monthly payment. I'm so happy that I stopped in. Everyone was great.

  Renegade Pit BBQ
3 months ago
Austin was great. Very helpful, explained everything in detail, and since this was an unexpected appointment due to a small issue with the vehicle, he got me in very fast (within an hour of calling even though it was a busy day), and they got my vehicle fixed and back to me within a few hours and before the end of the day. It was an outstanding experience.

  Harbor Home
2 months ago
The Service Dept. at this dealership shows attention to detail and an air of customer service not always found anymore. This is a team that goes out of their way to make sure your concerns are addressed in a way that gives one peace of mind knowing their service or repair will garner your complete satisfaction when driving off. A special shout out to Service Writer Mathew, for his good looking out and his "We'll get it done", also to Service Manager Penny, who always keeps it 100 with your best in mind. It's hard to go wrong with that on your side.Charles W.

  James French
4 months ago
My experience was fantastic and a very professional experience and Gary was also very knowledgeable and helpful with the purchase of our new vehicle. Thanks for everything.