Batteries Plus

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Mikhail Mikhailov
4 months ago
Great experience. Jason was super helpful, called in advance for my online order, went over options and shared the important information on car batteries and their usage and maintenance. Tested the battery and helped carry it out to the car. Thumbs up!

  Varuth Aaron Pholwannabha
5 months ago
STAY AWAY! Go to Auto Zone!I just had a bad experience exactly A.G. shared his feedback on Yelp. Eric was unprofessional and rude cursing F word to me. I asked him a new battery for my VW Tiguan. He said he has it and will install it for me. After he was trying to figure it how remove to the old battery out, seems like he did not what he's doing.He installed the new battery without secure the bracket and the battery was tilt and loose. I asked him to secure the bracket correctly. He said "You don't need the bracket. If you want to put the bracket on, you do it. It is your car"I told him "if you didn't know how to do it, you need to tell me first so I can go to the other place, I did ask you if you can do it or not. I had my right arm surgery. I couldn t carry or move anything that is heavy. He said "I did change the batter for you". I told him "you did it incorrectly and incomplete!"Then come the worse part. I asked him if you don't secure the bracket and you refuse to do so. You need to put my old battery back. Guess what. He refused to do it and walked back to the store!! I followed him and told him you need to do it. Or gave me your manager phone number. He said "I am not going to do it and my manager is not here. I am not giving his phone number".After about 5 mins of argument. He went back to my car to put the old batter back. But he didn't secure the bracket! The battery was tilted and loose! I decided to drive my car to Auto Zone in El Monte. The guy at Auto Zone was very helpful, professional and friendly. He did everything correctly in less time at lower price.While this incident happened. There was another customer watching. He was shaking his head and agreed that this is a worse business ever!

  Lusineh Gharapetian
3 months ago
Jason was extremely helpful in replacing our car battery that was still under warranty. We had a bit of difficulty locating the receipt since the battery was bought from a different store, and he was very patient and kind throughout the process. He even stayed late after closing to make sure I was taken care of. I m very thankful for his help!! 10/10 service!

  ANSON CIGAR HSU
7 months ago
This store recently opened and I'm glad it did because I live around the area and it was time my Xterra needed a new battery. My last battery was also from Batteries Plus (Brea) and I only picked it up instead of replacing it on the spot. Just minutes after placing my order on their website I got a call from a gentleman verifying my order and informed me that my battery is ready. So I jumpstarted my car and headed over. First thing I noticed was how accommodating and knowledgeable the staff was. They listened to my explanation, tested my old battery, then confirmed my warranty expired and rolled out a tool cart to assist me with the operation. The new battery was slightly taller so I had to make minor modifications to my custom cabling and they helped me alongside. We had some good conversations and after 10 minutes it was all done. I saved myself a trip for battery core refund. They made sure my car started before finalizing the bills. Replacing a car battery has never been this pleasant. These people know how it's done. Solid experience.

  Truth Seeker
a week ago
I have been Batteries Plus' customer for years with a lifetime warranty. Unfortunately, the one near my home was permanentlyclosed, as such, I had to go to the one in Rosemead when I visitedChinatown. I am glad that they changed my watch's battery without any questions or hesitance. Great service! Thank you!

  Anna Iwata
a week ago
Had the batteries changed on some of my car keys. One of them not working, I'll be back another day to have it looked at. Jason was super helpful and I really appreciated the service.

  Moises Becerra
a month ago
I had an incredibly disappointing experience at this establishment. The customer service was abysmal. I brought in my phone for a screen replacement, only to walk out with it in the same condition it came in. Not only was my screen not replaced but now my phone does not have signal and its not charging. There was no service provided and no attempt to fix the issue. Not only was my phone not repaired, but I was also not given any explanation or apology for the lack of service. It's unacceptable to waste customers' time like this. I would strongly advise against using this business for any repair needs.

  Javiera Rojas
a month ago
!!!!BUYER BE AWARE !!! total ripe off brought phone in because it was not charging they told me it would be the charging port $88 to replace ..I agreed and then they said it might be the battery which will be $103 I was reluctant since I can get a new phone for that price but the guy said it's probably not that so you'll only pay for the charging port... I came back to pick up my phone since they said it was ready come to find out my phone is not working they tell me it's not either of those things but I have to pay the total anyways ... I had them take the charger port out since it is not the problem but they are still having me pay the battery and a delivery fee ... and I still have to buy a new phone ... don't come here unless you want to be ripped off and have your time wasted

  Patricia Todd
3 months ago
Jason was a life saver! I had numerous worries that had cropped up on my cell phone: charger portal was not working dependably, storage issues, as well as the version of my OS was looking outdated. He assisted me patiently and with kindness, finding solutions. So grateful for his service!

  bob yeeter
2 months ago
I went to this place to get my phone screen fixed, and Yoonie did a really awesome job making my phone look brand new again. It was super quick, only took about an hour. Thanks a bunch for fixing my phone!

  Mark Kuwata
7 months ago
These guys are awesome! I bought a 10 year old mp3 player (Sony Walkman NWZ-E385 Brand New) off of eBay thinking it would work out of the box. I was wrong... the batteries was dead even though it was a brand new and never used. It was released in the Year 2013 or 2014 so the batteries deteriorated in storage.Luckily for me, I had a spare NWZ-E374 that I barely used and the battery was working perfectly, so I had a spare battery.I told Alex and Jason, that I wanted the battery swap for the 16 gb NWZ-E385 from the 8gb NWZ-E374. Even though they don't really specialize in fixing mp3 players, they agreed to fix it as a special case.Alex told me that they would need a soldering kit in order to fix the Walkman mp3 player. I waited for a few days, and got a call that they fixed the mp3 player and it is ready for pick up.Even though they don't normally fix mp3 players, they went above and beyond. The Walkman mp3 player works perfectly! Top notch customer service and a great deal. I paid only $15 Plus Tax to get this fixed. Thank you so much! Highly recommended! 5 STARS!

  Eunji Seo
11 months ago
I m so glad I found this store! My car battery just died and they installed it pretty quickly. They gave me a couple of choices and made recommendations on the batteries which I definitely appreciate and helped me to make a decision. I will be back for any of my battery needs for sure. They can also do key fob programming and replace batteries on phones!

  Kevin Alan Roberts
a month ago
Jason was very professional, extremely knowledgeable and explained in detail what would rectify and better the outcome of what I needed. Excellent customer service.

  Benjie Marcelo
a year ago
Highly recommended. Staff- Jesus is very professional and courteous . batteries Plus Rosemead was able to change my Prius prime battery with 50% off the price from what a Toyota dealership offers. And there s no fee for labor in changing the car battery. Will definitely recommend to friends and families .

  Khai Sam
4 months ago
We went to the store to recycle a few fluorescent lights. The process was very quick and the cashier was very courteous. It does cost $1.50 per pounds to recycle, but that is reasonable.

  Drew Leo
a year ago
Our production was shooting at a nearby bldg and our interview had terrible audio. Calling store was friendly and they were able to provide some feedback on what could be the problem with our Rode Mic set up. We wasted 1.5 hrs as our equipment wasn t performance /recording the interview and luckily Battery Plus was open on Sunday and we were able to replace our wireless equipment battery correctly. Saved our day. Thank you to the lady that was attentive to our issue.

  Peter W
7 months ago
I placed an online order and picked it up at the store. The website was great to use. The product was ready for pick up within 30 min. Price was among the lowest I could find, including Amazon. When I went in to the store, Jason was really helpful and prompt with the service. It was my first time buying from Batteries Plus and I had such a good experience that I will definitely buy from them again.

  Jay Sedrish
8 months ago
Excellent place to get batteries. Good price, knowledgeable, helpful and professional. Didn t rush me out the door, in fact, they helped me carry my heavy batteries. Large selection, too. They were helpful on the phone and remembered the conversation when I went to the store.

  Hasmin Panem
11 months ago
I recently purchased a golf cart battery from them and I couldn't be happier. I also appreciated the knowledgeable customer service rep who helped me. Their prices are reasonable and the customer service is excellent. They went above and beyond by helping me carry the golf cart batteries to my car! With the vast selection of products, I highly recommend them for anyone in need of batteries.

  Caylor Strovas
9 months ago
Had a great experience with Jason, who was able to help me find the battery I needed for my motorcycle. He was awesome over the phone, even called back to make sure I got all the info I needed, and then helped me quick and easy when I came to pick it up! I will be back soon to have my iPhone repaired, and for any other battery needs!

  Michelle Coral
6 months ago
Thanks to Jason at Batteries Plus+He went above and beyond to help me find the right size of small lightbulbs and batteries to help salvage some Halloween decorations! He saved Halloween! Will definitely come back for more future supplies. Store #1050

  Jason Hsiao, Realtor
6 months ago
Switched out my solar system batteries here. They quoted me a much better price than anywhere else I ve talked to.

  Lo Ge
10 months ago
This location has so many batteries ranging from regular AAA, Electric Go Kart, Electric Scooters, Power Wheel Batteries to electric wheelchair batteries . They also offer FOB key service. I was quoted a very affordable price. The customer service is exceptional as well. Eric was very helpful !!

  Keyonda McQuarters
a month ago
Excellent customer service. Thanks Jason for all of your assistance. I appreciate it. I ll definitely be back.

  Renee Moulton
10 months ago
I needed a new key for my Civic and didn't want to go to the dealership. After prepaying online, the shop called and verified the fob was correct for my make and model, and then I headed to the store. Eric quickly cut a new key and programmed it to my car. It only took about 15 minutes, and it was way cheaper than the dealership. All around professional and prompt service.

  Raul Portillo
3 months ago
Yoonie very professional super helpful and I was amazed at how fast the repaired my Samsung s21 ultra, great company !!

  Michael You
a year ago
I recently visited Batteries Plus and I left highly impressed with the service. The team was knowledgeable and helped me find the exact battery I needed for my car.I was especially impressed with the manager, who went above and beyond to make sure I had a great shopping experience. He was friendly, helpful, and patient with all of my questions.Thanks! Will definitely be back for future needs!

  Peter
11 months ago
I had a great experience at the battery store! I was amazed by the wide variety of batteries they carry for everything from cars, boats, RVs, motorcycles, and even wheelchairs and alarms. The staff were very welcoming and friendly, and I was impressed by their knowledge and expertise. They even helped me replace the battery in my key fob, which was a huge relief. Overall, I highly recommend this store for all your battery needs!

  Allan Wong
3 months ago
Had the Tesla key fob batteries in stock. Locally owned and very friendly!

  Lokistar13
4 months ago
Jason was very helpful and friendly. Will definitely return for all my battery needs.