CSAI Auto Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  gene kelly
a month ago
I took my Infiniti G35 to CSAI to to repair a major leak and some other issues. The completed repairs went just fine. My 2004 vehicle is running like it's brand new. CSAI did an excellent job in repairing my vehicle. CSAI has great customer service. Ryan did a great job in explaining the repair process and everything turned out fine just the way he said it would. I will continue to have my vehicles repaired at CSAI.. I highly recommend this automotive repair shop.

  AnnMarie Milazzo
4 weeks ago
Ryan and staff did an excellent job on me Genesis in order for me to get a title. Arrived @ 10:00am, prompt action and I was out in less than 60 minutes. Professional attitude and customer service.

  Leesa Rankins
3 months ago
Ryan up front and the service technicians in the back are all top-notch. Everything was done With integrity and professionalism. I have taken my car in several times and have been completely satisfied every time.

  Susan Miller
4 months ago
Always go to CSAI for service - excellent service and staff. Ryan and Gilbert are very special - always helpful in scheduling appointments and ensuring timely repairs, plus factor is both are caring, kind and treat clients like family. Patricia and Jonathan are great to interact with too

  Sean Work
6 months ago
I had CSAI do my smog check today. The price was very reasonable. I waited in the office and did some work on my laptop. Nice and air conditioned. Receptionist was super duper nice. Really great customer service. I had even forgotten my DMV smog check paperwork and they took care of everything no prob. The info was sent to the DMV electronically and I'm all good to go.Service: Emissions testing

  Wynette Albachten
9 months ago
A hidden gem! Found CSAI by accident and have used them for my smog checks ever since! They are knowledgeable, professional, great communication, and helpful. The waiting area is clean and they are reasonably priced. I needed a quick repair to pass my smog check, got it done, and we re good as new.Services: A/C installation & repair, Air conditioning, Smog certificationServices: A/C installation & repair, Air conditioning, Smog certification

  Flowers9
3 months ago
1/17/2024Excellent Service...AS USUAL!I have been going there for years and in fact, just recommended it to a very good friend of mine. I talked about the owners Patricia and Johnathan, as well as the professional staff Gilbert and Ryan so much that she remembered and just asked me for their number. I live in another city with many service stations but drive quite a long way to CASI Auto because I trust them. For a female, that's saying a lot. The staff communicates with you so there are no surprises. The facility is always clean and comfortable, and I never feel that I'm being cheated. I ask a lot of questions; therefore, I may not be the easiest customer to deal with, but they have never been rude or disrespectful to me.Service: General repairs & maintenance

  Becky Planchon
a year ago
They're one of the only places around that is capable of doing a brake and light on a larger truck as long as it isn't over 10k and a dually. Service was decent my issue is that we dropped the truck off early and it took them until the end of day to tell us that it didn't pass the light inspection due to a small unnoticeable by us missing lense cover on the rear bumper of the truck. Wasn't an issue to replace it, but they're the only place I've ever had that charged us after we fixed it. Most places give you a day or so as a courtesy. We'd go back, but only because the next place that has the certifications is in Highland

  James Su
9 months ago
All of the service is reasonable. The office clerk is really friendly and helpful, he is happy to answer any questions. The place is also clean and bright! The service is also really quick, we didn t make an appointment, but they still do it in a day. After checking, they will send what is the problem with the picture, to let people know what makes the problem. The only thing which is not very good use is the phone call, I have no idea which to clicks.

  Paul E. G.
10 months ago
We first took our BMW to the mechanic we've depended upon for 20 years and after paying the fee and leaving with the problem unsolved, we found CSAI Auto Service. They are mechanics who are more experienced in the specific issue our car required for repair. Ryan, at CSAI AUTO SERVICE has been so great to work with. He and the shop are very knowledgeable, professional, accessible and helpful. They diagnosed the issue quickly and replaced the computer in a timely fashion. I've never seen a mechanics shop so clean and orderly, which, I believe, is one of the factors of their success. Good job, guys! Thanks for giving our car a new lease on life.Services: Electrical repair, Electrical, Auto engine diagnostic, Smog certification, Emissions testing

  Marcus Hynson
a month ago
Great work always dependable and reliable very friendly great customer service

  Taylor Anderson
9 months ago
These guy's tried to take advantage of my friend when she took her car there, price gauging like crazy bcuz her car was already there after breaking down right around the corner. Ryan, said he was the manager and did not want to even wiggle or negotiate on the price as $1500 to change a bad alternator was a good price. Luckily we found another shop and was able to save $600. Don't go here if you're wanting to get a good deal and expect good service.

  Ozie Martin
a month ago
Lousy creeps! Front doors were both locked, with no one in the office either. Had to trudge thru automobiles sitting in drive way.And the guy that was in charge was impolite, rude and inconsiderate. The creep actually said to me, "What do you want"?!I was sent there by AAA to have a car battery tested that I bought from AAA. These bums are supposedly certified by AAA.The guy said, "we don't test batteries for them anymore". What? After all the time effort and personal risks to get here with the battery in the first place? I lugged the battery across town, WITHOUT a car! What, you don't service AAA batteries anymore?!! LIAR!Where were all those really nice people who go the 'extra mile' to help you??? A boat load of sheep dip, that is.What it really boils down to is; if AAA had done their job properly from the start, I never would've ended up at this dump at all and could have been spared the frustration and anguish too. I wouldn't recommend CSAI to change a roll of toilet paper.And folks there is a $50.00 service fee that is charged to have your AAA battery evaluated at these AAA authorized places. It was an expensive battery too, top of the line! They don't tell you that or write it on your receipt when you buy the battery from them. AAA are LIARS and DECEPTIVE CROOKS! And CSAI SUCKS!!!

  Warren Roberts
a year ago
I needed a brake switch bumper replaced, and CSAI replaced it for no charge. Talk about great customer service and loyalty. I know I couldn't have gotten that kind of service anywhere but here. CSAI has provided excellent and timely service to my family for several years now. Whatever you need, CSAI can do it better, and often times, cheaper. Thanks CSAI.W. Roberts.Service: Brakes

  Richard F Gutierrez
8 months ago
1500 to replace the alternator and didn't fix the cause of the alternator going bad. Hasn't even been 30 days and the problem is coming back. They are scammers charging the most for the bare minimum.

  Bernie Powers
9 months ago
Gilbert and Ryan were knowledgeable, straightforward and thorough. Car was done as promised for a fair price. This auto repair shop is the real deal highly recommend!!

  Ernest Rhone
8 months ago
This is a fantastic place to take your car. They even offer automotive training.Their service is top-notch. I ve been going to them for years and they ve kept our cars running in excellent shape.And very friendly. And now they ve opened a second location where they do smog checks. Such good people.And just as importantly, they treat my wife with the same care and respect that they treat me. Never condescending. Never man-splaining. 100% honest.Services: Tires, Auto power window repair, General repairs & maintenance, Steering & suspension replacement, Electrical, Auto engine diagnostic, Auto engine tuning, Tire rotations, Vehicle Inspection, Auto tire replacement, Smog certification, Brake service & repair, Emissions testing, Oil change

  Charlie
2 years ago
I had the 40-point inspection from AAA done and fixed my motor mounts. I ll explain how both went.40-point inspection: I dropped my car off at 8am and it took about 1.5 hours for my car to be returned. Quick service and very friendly staff who are willing to explain everything. I had this done Free of charge since there was a promotion from AAA at the time Motor mounts: I dropped my car off at 9:18AM and got it back around 4pm. I took it in because my car was making a weird noise and I was worried it was something terrible. CSAI auto service was able to find the issue (broken motor mount) and fix it. The wait was not bad.The only reason I rated it 4/5 stars is the price (since i m a college student with limited funds ) but i m reality it was a very adequate price for the work that was put in.Will definitely be returning here again if i have any issues! I am not from the area, so it is nice to have found such a good and reliable mechanic (although it might drain my pockets a little ).Thank you CSAI Auto service!

  Robin Schwerdt
11 months ago
Ryan, Gilbert, and Evan have been awesome in helping with my car troubles. Been going here for years, and while my car may be their "problem child" they don't treat me like one!Thank you guys!!!

  Michelle Won
3 years ago
CSAI is amazing! I used to come here super often to get my car serviced here for regular maintenance about 2 years ago. Brittany was super helpful and organized, and she was able to give me an accurate time estimate of my car service right then and there. They have a private waiting room in the back with restrooms, which is a plus. The best thing about this shop is that I have never had to wait over an hour to get my maintenance done, which is why I stopped going to my Lexus dealership for service. The mechanics are very knowledgable and friendly, and they are honest and very reasonable about their pricing. You will not find any place better than CSAI.

  archer_17
3 years ago
When I arrived I was greeted by Ryan, he was kind and professional as he got my estimate paperwork ready before starting the service on my vehicle. I was also offered water which was great considering the temp was in the high 90's at that time. After my service was completed I received a text where I could see what other things my car needed attention on as well as pictures so I can see it for myself. Great attention to detail and awesome customer service.

  Rolanda26
6 months ago
There are plenty of auto repair service stations near my home but I gladly drive the extra 30 minutes to have my vehicle serviced at CSAI Smog & Auto Repair. The owners Patricia and Johnathan are honest, professional, courteous, and care about their customers. The prices are reasonable and I know that as a single woman I am not going to be taken advantage of. They always do an excellent job and they do not charge for unnecessary work. I feel comfortable bringing my vehicle here. The place is clean, they have up to date technology, and actually send you photo's of your vehicle repairs. Quite impressive!

  Finley Crowe
3 years ago
CSAI continues to provide professional, prompt, quality, courteous, friendly and caring service to us for over five years. They always provide a warm welcoming atmosphere each time we visit. Their personalized customer care is refreshing. They always make us feel special and that they really care about our vehicle and us. My wife and I highly recommend this business. We encourage you to include them when considering quality work on your vehicle.Service: License plate replacement

  David Olguin
9 months ago
Great group of professional mechanics. They didn t hit us with additional fees and walked us through reach step of the process m, what more can you ask for.

  Maccabee Shelley
2 years ago
I took my truck to these guys after getting a quote from another shop to get it to pass Smog. The first shop wanted $3200 to replace four major components. CSAI did a more comprehensive diagnosis and was able to get my truck to pass by replacing just one component for $1100. The office clerk was very friendly and happy to answer lots of questions. They were also realistic about time frames. I won't be going back to Top Dawg.

  Nathaniel Olivas
5 years ago
I've been here before for my previous car and again recently for my new car and this mechanic shop is still my preferred place to go and recommend people. Their prices are very reasonable and I have found them to be very trustworthy. I was able to get an airbag wire underneath my seat which my dog chewed open spliced back together within an hour for $100 (basically their labor price). Sure, I could have tried it myself but I'd rather have a professional do it. Also the Honda dealership was going to charge me much more just to look at it and was even mentioning that they might need to changeout the entire airbag wiring harness (at least $1000). Brittany at the front desk was very nice and they also have a comfy waiting area for you to relax in while they work on your car.

  richard clayton
2 years ago
I took my car in with the check engine light on. They fixed the problem without needing to replace any parts and only charged me the diagnostic fee. This shop has integrity! I highly recommend taking your vehicle here, this is my new shop Service: General repairs & maintenanceService: General repairs & maintenance

  Jimmy Vo
9 months ago
great mechanic after having some bad luck with another mechanic in the area, super informative and great work , been doing oil changes and changed brakes with them no complaints

  Jacqueline Letourneau-Wagner
5 years ago
All the AAA repair shops I ve been to have done a great job so far, but CSAI was exceptional. They were not just courteous, they treated me like a family member. I ve never had to deal with repair shops before, but they walked me through every step, fixed my problem quickly and charged me a reasonable price. I was impressed by their speed and service & asked them to look at the A/C the next day. The temp outside was above 100 for the entire week, and the truck is black. When they were finished it felt like Christmas, just before the snow. They re my (new) auto repair shop go-to place!

  Tracy Balow
5 months ago
Excellent service with very helpful, professional staff. We were very satisfied with the quality of the work, timeliness, and pricing. We have a very safe, reliable car once again. Highly recommend CSAI.Services: Air & cabin filter replacement, General repairs & maintenance, Auto engine diagnostic, Auto engine tuning, Vehicle Inspection, Battery, Oil changeServices: Air & cabin filter replacement, General repairs & maintenance, Auto engine diagnostic, Auto engine tuning, Vehicle Inspection, Battery, Oil change