O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jackie
a year ago
FANTASTIC PLACE FANTASTIC PEOPLE!!! This has to be the best O'Reilly's in the area! They've saved me from a few crisis before, but especially today. Our battery died and we had to get towed all the way from south east Modesto. I called ahead and told them our situation and not only did Troy and Diego go above and beyond to ensure it was the battery before we purchased, they even double checked the alternator, and starter for us to make sure that was the only thing causing the issue. If that wasn't enough they gave us an excellent battery for an excellent price, installed it for us, and expressed how they understood the stressfulness of getting stranded and then having to purchase new parts suddenly of course. Thank you both so much for everything and we truly appreciate you!!! Highly recommend this O'Reilly's team.

  Alexandra Queen
5 months ago
I can always get the car doo-dad I need. On top of that, the staff is genuinely nice. Alexander and Mr. Serrano go above and beyond to help us out. Me, my husband, and my 21 yr old daughter have gone in separately on multiple occasions and we can always expect friendly help with zero "mansplaining". Even when I have been legit dippy (like the time I came in to return a battery core without the receipt), they have been super kind and genuinely watched out for my best interests. Gotta have a car, so I gotta get car stuff, but dealing with the staff at Ripon O'Reilly's makes it a great experience. The whole family appreciates their "good neighbor" customer service.

  Trey Pelham
7 months ago
I ordered an air filter (in person) for my car and approximately 6 days later, went to go pick it up and the store employee says they no longer have it. It got returned to the distribution center. (No store employee told me there was a time limit and no phone call either!) When the store employee asked me if I wanted to reorder it, I told them thanks for the lack of customer service, I ll be taking my business to Ray at B&Z Auto in Ripon for here on out!

  Mario Corral
a month ago
These guys are really helpful...always ready to help you out!

  April McNichols
4 years ago
The employees here are always very helpful if not always knowledgeable. There's a wide selection of products, and they can order almost any part you need and have it quickly. I like that they will still check your "check engine" codes here, which I need fairly often with four cars in our family.

  Toni Marie
6 years ago
A HUGE THANK YOU to Mary for her amazing customer service. I had a dead battery and was an hour away from home with 2 little girls in the heat. I was able to get a jump and get over to O'Reilly and within 20 minutes we were back on the road with a new battery.

  Vince S
9 months ago
Great store. Knowledgeable counter. Shelves are always stocked full and organized

  Morgan Taylor
6 years ago
One of the best customer service experiences ever. I went outside to go to work today and realized my car wouldn't start. Not wanting to be late for work, my grandpa took me and when he got back home he took my battery out and took it to this store to get tested. Jacob took the battery and went and tested it (later finding out it was bad) and after looking online realized that my old one was under warranty. Jacob was patient while my grandpa figured out what phone number was under the account so I could get my replacement and when they found the correct battery, he personally carried it out to the car.Thank you Jacob for helping my grandpa out! I will definitely be coming back with all my car needs!

  Sharelyn Dietz
4 years ago
I absolutely LOVE the Ripon O'Reilly Auto Parts store in Ripon. I have had the most incredible experience every time I have been there! I'm in my 70s and the guys there have treated me like they were taking care of their own grandma. Eddie and Billy were especially helpful! Thanks, guys!

  abe Johnson
6 years ago
New management is awesome! Gabe, Manny, billy and Tom are the best. Old management was terrible and I would drive to manteca for my parts. I love living in Ripon and people like them are the reason why. Good job guys and keep up the good work!!!!

  Joe Kirk
2 years ago
One of the very first times I've used this auto parts and the service was very good the people behind the counter seemed to know exactly what they were talking about it was a pleasure doing her

  Gramps Lee
a year ago
Very knowledgeable staff, fast ordering if they don't have the part in stock and unlike Amazon you can bring it back to the store for a refund or exchange

  CHRISTOPHER HOLGUIN
6 years ago
This O'Reillys sucks. They don't know anything about cars not even a headlight and every part they have to order, they never have it on hand. Never go there if you need something done right away because they can't help you.

  Captain Quirk
3 years ago
This store is clean and tidy and mostly well-stocked. It has a good selection of merchandise, but occasionally doesn't have items in stock that they're supposed to.

  Martha Sanchez
5 years ago
This place is awesome O'Reilly's in Ripon California everyone there is very friendly very helpful it go out of your way to make it a simple for you to go and pick up parts or just to pick up something that you may need for your vehicle rather its oil antifreeze Freon batteries things for tune-ups filters and of course Gabe the manager went out of his way to help me find steps for my Truck and they look great on my Truck anytime we need things for our vehicles we go to O'Reilly's I want you to contact everyone that works at O'Reilly's in Ripon are very friendly ,very courteous ,very Nice

  reefermadnes Lamance
a year ago
Nice people all but Alex in Ripon he's way nicer than the other people by 100%

  jonathan williams
11 months ago
Had exactly what we needed. Helpful staff and very professional.

  Tom Hand
3 years ago
Excellent sales staff,kind knowledgeable, super friendly even on a hot day they helped us a little in the parking lot

  Nattie Curtis
4 years ago
The service was great. Even if they did not have the part we needed they located it on line.. and that's what I call great service. Thank you.

  Ron Ehling
2 years ago
They have no record of my battery purchase from 6 mos ago. Cheap parts. Why would I buy another battery from these people. Constantly a rip off

  EDWARD QUIGLEY
3 years ago
trash can out front would be nice if i buy product from you?Not gonna add oil and keep the open container in my car!

  Ryan Carpenter
7 years ago
They try Their best to help you get what you need. It's best to just bring your old part in with you to visually verify. Nothing bad to say

  David Tanner
3 years ago
Awesome service and staff. Thumbs up to the manager, Gabe !!! Thanks for all your hard work.DnK Tanner

  Tammy Marie or Sissie Morris-Golightly
4 years ago
The guys were great, party did come in later than I was told but overall I'm pleased

  Bryan Batty
5 years ago
Troy helped me out 100%. Helped me test my battery and replace it. Good service, nice, and helpful!

  Eric Towe
6 years ago
Good service. I have ordered parts for a medium duty truck here that you can't find at some of the competitor's.

  James Cossin
2 years ago
Great service from the employee's there. Awesome job

  Brad S.
3 years ago
It's a auto parts store but you should know what you need. Couple people there need some training on car parts and tools

  Scott Dunham
6 years ago
I'm not from here. Had a little emergency and they got me in and out fast. Nice people

  Robert Knapp
4 years ago
It's a typical parts store. If I was looking for car parts...lol...but I needed a bicycle tube...no bike parts at all...cant knock them