O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  bijay Gurung
6 months ago
O'Reilly Auto Parts is known for providing good service to its customers. With a reputation for being helpful and knowledgeable, their staff often assists customers in finding the right parts and offering any necessary guidance. Overall, O'Reilly Auto Parts is recognized for its combination of a wide selection of products, ease of finding items, and friendly customer service.

  Max Cabrera
2 months ago
The hours are 8am -8pm on a Sunday. I got there at 7.46pm, door was closed, nobody pick up the phone.

  Christina Carey
9 months ago
Little bit of a wait in line. Other than that it wasnt bad. Friendly service. Liked that when alot of people came in the more help that was brought out to help customers.

  Karen Watkins
2 years ago
Employees were nice and knowledgeable. It's just that the store is rundown. The shelves weren't stocked. I got the one and only container of a fluid I needed in a size I could carry. There was plenty of the product in a large 2.5 gallon box. However, I can't carry something that big.

  Thomas DeWitt Jr
3 weeks ago
It's a parts place nothing special

  Chris Thompson
6 months ago
Not everything a typical auto parts store.wouls have but they did have what I was looking for

  N.K. M. (DA' Moosh)
a year ago
It's O'Reilly, during the age of covid, it's almost empty, customers are few, the employee was awesome and knew his stuff, was helpful, went to go help get a locked item from the store for me, so it was good overall. The store looks like it was here for a while, hasn't had much redone or modified, but why does it need to? It's richmond California, located in the downtowns civic center; we are lucky it is here at all. Prices reflect the diminished purchasing power of the much venerated green-back, so that's about it. I'll be back if I need any auto/electrical/epoxy/chemical/leather items =)

  Robbie Lee
5 years ago
It is usually great service and good stop of most car parts. But on this particular visit the clerk behind the counter shamed completely out of it! Firstly I had a simple question about a light bulb match, and then we found the one I wanted which has two bulbs in the package. I told him okay and said it has two. I said right I need two. He brought another one to the counter that I already had in my hand. He was quite slow the whole time. Then he charged me for it and I thought it was very high. Come to find out he has build me for two different packages of bulbs, two different bulbs and I noticed as I was walking out the door. I went to straighten it out and that went okay enough. But a 10-minute transaction turned into a 30-minute ordeal!

  Harice
5 years ago
The mechanic and the team were accommodating. I usually go here to change my oil and so far the service is perfect. There is this guy who s like the boss/manager of the place. I usually go to him whenever I have issues like the check engine light and he will let me know what to do to remove it. Aside from that, he checks my car like the tires and advises you to get new one if you need to.

  Mario Lanz
2 years ago
Always come here sometime its not that busy and the customer service is great. The kid at the desk help me even thogu they didnt have the right size tool he went out the way to help me to measure the size i needed.

  Cali Bizz
4 years ago
I had a good time learning about new parts and tools. Customer service was great, they focused on my needs ad a customer and provided me the detailed knowledge in order for me to complete my task efficiently and effectively.

  kao phan
a year ago
Friendly guys here. Everyone working was very mellow. Prob had to do with smell of fresh smoked weed. Lol.

  Alex Carrasco
4 years ago
Really bad service they don't know what they do never buy anymore on my life and wanna tell everyone of my family and friends don't go and buy any auto parts on 243 23dr st Richmond CA. Also they don't have people training about cars. Make sure everyone check out what you buying on o'Reilly,.I took this time to writing because I don't want anyone get your car screwed up. Thanks

  Adan Valdes
6 years ago
I come in and out with the right parts and great service. I gotten to know many of he guys here over the time and they are a bit far but it's worth it to me. I wish they were 24 hrs, so I can grab last minute things.

  E Merriweather
2 years ago
The battery was over $180 for a 09 Honda fit. Saw it at Walmart for $155.went with AAA for $98 Installed, first 3 years full replacement warranty, 6years prorated.

  Ken Snapon
11 months ago
Wow, this place was expensive.Two winshield wipers for $89It should come with lifetime warranty ...

  Amina Bell
6 years ago
I hate this O'Reilly auto parts. This specific one. They can never help me with anything. Horrible service I will not return because I get frustrated everytime I come here. They should tear this down and put up a AutoZone and fire everyone here and Hire new people that know what they are doing and that wants to be working here and also who loves working with people!!!

  Joy Trejo
3 years ago
STORE DESERVES NO STARS VERY POORLY MANAGED STORE EMPLOYEES ARE RUDE AND CONFRONTATIONAL TOWARDS CUSTOMERS THE MANAGER. MIGUEL CENDEJAS ISNT VERY PROFESSIONAL HE HAS ZERO CUSTOMER SERVICE SKILLS NOR DOES HIS STAFF THE EMPLOYEES AT THIS STORE SHOULD SERIOUSLY BE REEVALUATIED CAUSE OF THERE POOR. WORK ETHICS. DONT RECOMMEND GOING HERE U WILL BE VERY UNSATISFIED AT POOR MANNERISM OF THEWHOLE STAFF AND THE DIRTINESS OF THE STORE FROM THE MOMENT YOU WALK IN EMPLOYEES CARE MORE ABOUT BEING RUDE TO CUSTOMERS THEN THE SATISFACTION OF THE SERVICE WE RECIEVE OR THE CLEANLINESS OR FOLLOWING COVID 19 GUIDELINES FILTHY STORE

  Keith Spencer
7 months ago
My local go to shop professional and friendly.

  Asuntuwa Hunter
4 years ago
The employee Tabu was very helpful. I was looking for specific product and he showed me where ot was while being very friendly! Great customer service

  Allith Galaviz
6 years ago
I was looking for mirrors, it was clearly marked on the sign that the mirror we're supposed to be on that lane. So I walked the lane back and forth, then from the back of the store to the front. The mirrors were in the first lane I walked by the entrance. Then the csrs took forever to attend people. I remembered why I didn't like Oreilly. Because they don't have a dedicated register for people needing to cash out.

  Jayne Bryant
3 years ago
Young woman at the counter found my proper wiper blades and came out to the lot and changed them like a BOSS! *Friendly and professional to boot.

  Miguel Correa
a year ago
Will sell you new items and won t exchange when they don t work.

  B. Ramsey
4 years ago
This is by far the WORST O'Reilly that I have been to! I have been shopping with O'Reilly since before the name change... I won't be back. They are rude, inattentive and not very helpful. I'll take my money elsewhere, thanks.

  Troy Snoddy
4 years ago
Great customer service, friendly staff only problem was they didnt have my part and wanted me to go 5 miles out of my way to grab it. Went to auto zone they had the part case closed

  Augustino Przygocki
4 years ago
I just hate O'Reilly. I miss Kreagan. They used to know cars and could talk about car jargon till you forgot why you came in. O'Reilly's just sells parts. There's no expertise in anything they do.

  james p
4 months ago
They have everything!

  Carlton Lax
2 years ago
Took battery in to get charged went to pickup battery after two hours said battery was good to go took battery put in truck and it wasn't charged at all why lie

  Muhammad Usman
7 years ago
Their customer service wasn't really good, but they have pretty much everything you'd be looking for.

  Yose Serra
2 years ago
The girl at the front with curly black hair to lazy to pull out the odb2 to clear or read a check engine light why is she working there no help