Hilltop KIA Parts Department
4.2 (15)
3280 Auto Plaza, Richmond, CA 94806
(510) 222-9111
hilltopkia.com
Claimed
Service options
- In-store pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Asha Allen
a month ago
96 hours of time, unnecessarily expensive, little to no phone communication (had to hang out there all day on the last day in person)and not fixed when I was told they fixed it. They did not offer car rental reimbursement although the original reason I brought the car in was due to a Recall. I feel swindled.
mikezarzycki
4 months ago
Great experience here, got exactly what I wanted at a fair price, Phil helped me and was the best sales experience I ve ever had. Recommend!
Alison Ryan
2 months ago
Moe was excellent. Not my first time here.
Pam-Mike Bone
2 years ago
Moe was fantastic! He returned every communication, whether text or email, in a timely manner. He was friendly and informative. Listened carefully to what I was asking and was helpful in answering all my questions. He provided me the best purchasing price for a 2022 Telluride in my northern california area. I am very pleased with with Moe and Michael Stead's Hilltop Kia dealership.
Cynthia Hopson
8 months ago
Great customer service. My vehicle was ready when promised and was given a beautiful car wash!
Richard Reyes
3 years ago
I would buy a vehicle here any day of the week!Mr. Carlos Orozco is the guy to talk to. Pleasant, honest, low pressure. The stress was taken out of the whole experience and restored faith in not only me but my wife who despises car shopping. We had a good idea of what we wanted, and there was no pressure whatsoever from Mr. Orozco in getting a vehicle that met our needs. Other dealerships could learn something from Hilltop Ford/Kia, specially from Mr. Orozco! And the price... well let us just say that we met our budget, and we got a great deal and more than fair on our lease.They've got a surprisingly good selection and you can tell this is no hooptie lot. If you are looking for a beater or tweaker car, (you know what I mean) this probably isn't the place for you. If you are looking for a down to earth family oriented business with top quality vehicles, go here Hilltop Ford/Kia. One other great thing is you get to see both KIA and Ford products side by side which is unique that they carry both lines. Finance explains your options but does not hard sell you on fabric protection and things like that. I'm glad I went with them and was able to support a local business.A big shout out to "Moe", although he almost makes me lose it in the beginning but was forgiven at the end of the sale. He took the time to show the wife everything on her new car!!Long story short, come check them out.
kevincampbell8
2 years ago
Trent was an excellent sales professional and a huge help. He went above and beyond to help us get a car and then again for help with the service area. Thank you for the help!
tim espartero
6 months ago
Exellent service, nice and clean facility, Highly recommended.
William Holleman
3 years ago
My car required more than routine service and they made the repair in good amount of time. Very pleased with the service on this day.
Coco Lorraine
a year ago
Go see Moe if you re in need of a new car. He was a pleasure to work with.
Michael Whang
a year ago
Great place to buy.