Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Stebs
2 years ago
I unfortunately had to go to this spot twice in a short period of time and both times I went they were super helpful, clear and kind. They went out of their way to make sure we were communicated with during the whole process and checked up later to make sure the repairs went well. Their work was pristine and would highly recommend taking your vehicle to them.
Enrique Lara
a year ago
Update: After contacting the shop via email as they recommended and calling, but having no answer it s clear they don t bother resolving any issues. Also included another picture of the front bumper air brake intake that wasn t even installed properly.I chose this repair shop for the convenience of it being 15 mins away from my residence. Unfortunately I was not satisfied with the work of having my vehicle repaired. The duration of the repairs took a lot longer than anticipated, communication of updates were bad, repairs weren t up to par, and no compensation for ride-share services were offered.Even when the vehicle took longer than I was promised I wouldn t receive updates. I was told my vehicle would be ready on my arrival from Mexico and it was not. I had to get lyft to go pick up my vehicle only to leave it again because they had missing pieces (front badge), moderate orange peel texture on the paint and horrible fitment of the front bumper.The biggest part for me was the communication. I had to call to receive updates after not hearing anything for a couple days and when I was promised I d get a call the next day, nothing.I wouldn t recommend this body shop to any relatives or any one I have a relationship with to avoid the hassle.
Kevin Casillas
a month ago
This place is a clown show. My son was referred there by Geico to have an estimate performed. The individual doing the estimate told my son the vehicle wasn't worth repairing. It's not my son's vehicle it's a corporate vehicle that belongs to one of my companies it's not the individual at GNC's authority to advise my employee and child whether or not to repair their vehicle
Irene Hightower
2 months ago
They are organized, efficient, and helpful. The work on my car was done well. I was very impressed..
jorge pachas
2 weeks ago
i took my car to shop and they did a good job
Graciela Carrillo
9 months ago
I have to say this place had me hot. Joel promised me my vehicle to be done certain time and didn't even bother calling me the day of or anytime after. They need better communication and learn that you shouldn't promise false hopes and if so own it. I have to give Max and David 5stars to them and the reception because they were truthful and very nice and never ignored me even if I was upset when Max in the beginning but he got thrown in a mess to clean it up.Services: Electrical, Body & Trim
Gregory Rossignon
3 months ago
I give Tyrone 5 stars for his outstanding service he's very knowledgeable, thoughtful caring, and hard working at Richmond location on Hensley.
Terrence-Jacqueline Mullins
3 months ago
I put in my car after I had a flat tire and some minor damage to the under body..David promised me my car would be ready in a week...On the due date I called to see what time I could pickup my car ,I was informed that they had ordered the wrong part for my car, that been almost a week and I still don't have my car.i work for Subaru and I have been using the company car.Now I and our of another 1000.00 dollars for a rental...Worst experience ever
Manpreet Singh
9 months ago
This place is awesome came down without an appointment just looking for help to reattach my front bumper on my Honda civic. The manager came out and just fixed it for free while chatting with me. Anyone looking for help should come ask for Joel.
joel miles
11 months ago
I will never get my car repaired here or any other G &c auto body. This place was recommended by my auto insurance but they told me repairs would only take a week but took almost a month. They broke my 360 camera and had to send it to the dealership to get it fixed. They didn't communicate they would tell me the car is ready then say it's not ready. Don't come here go anywhere else. You will tank me after.Services: Painting, Body & Trim
Yajaira L. Celso
a year ago
My front bumper was hit and my insurance let me pick the closest auto body in my area, and G&C was it. I was helped my the older gentleman who spoke Spanish, I don't remember his name, but it was nice to have someone help me in both languages (I get my Spanish and English mixed up alot.) The ladies inside made sure to call my insurance and the rental company for me. They went above and beyond my expectations, fixed an unrelated dent the car had out the kindness of their hardworking hearts! I would 10000% recommended.Services: Painting, Body & Trim
Amanda Ewing
a year ago
Picked up my car today - was hit by someone who had Geico ins, and this is one of the shops they work with. I could've went with anyone, but I read reviews and went ahead with G&C since they are close and could take my car quickly.The girl at reception is dry, but Chris is really great and assessed my Wrangler with me efficiently and to my satisfaction, when I dropped it off. I know cars: I grew up with a mechanic father and own some classics, and he spoke to me competently and without condescension, even though I'm a girl! LolThe bumper I needed came in scratched, twice, and he wouldn't put it on until they sent one without flaws - I appreciate that. I manage in customer service/health industry, and I understand the frustration and hesitancy to let a client know when things are not working out and taking longer than expected - it's a difficult situation. I was lucky, and not really put-out, since the other guy's ins gave me a rental. But either way, he was professional and took care of my questions and other needs pertaining to the ins company.I also needed a new windshield (not involved with the accident), and they were $140 less than the what the dealership and another glass company had previously quoted me - so I had them do that while the truck was there.Thank you all for your service, and I will consider your shop if I ever need body work again (hopefully not!).
Mark Black
2 years ago
Very friendly people went to have my vehicle looked at for repairing damages...Tech sat at his table getting info about my vehicle..Sat in the waiting room back and forth checking my vehicle which overall time ... with print out less than 15 minutes..Now waiting to hear from my claim adjuster!But the visit fast to the point of the job..Hopefully be back for the repairsThanksHave a Great day!
D R
a year ago
If you re looking for a shop with absolutely no care of time or care at all. Then this is the right place for you. Workers are rude and work is no where as good as it should be for the manner of time they take to get their job done. Lack of accountability. Overall they have no care of anything as long as they get their check. Ridiculous.
Prasona Butcher
10 months ago
If you are looking for an auto.body shop look no further G and C I would refer anyone who is looking for repairs done right I am a customer and They did a vantastic job on my vehicle The hospitality that they show you is just awesomethank you again JoelSincerelyIris Murray
Dano Dano
a year ago
It did Not go well. I went in for a repair estimate. I was told that I needed to make an appointment to get an estimate. Then I was told that the person who schedules the estimate appointments was Out to Lunch so I had to call back later. I decided to leave and go elsewhere.
Arthur L Adams Sr
a year ago
The shop is very nice clean and very hospitable lots of cars @trucks. The adjuster David took time to listen what I had to Explain how the accident happen.
Bianca Gonzalez
11 months ago
Worse job in the car that they have done. Bad customer service. And also racists. I'm never taking my car back to this place.
N. Serrano
a year ago
unfortunately my car was damaged I talked to my insurance company they gave me the estimate and they told me to go to this body shop I went to the body shop and sent the estimate by email right there they told me they would call me when I was ready to receive my vehicle 7 days passed and I did not receive an answer until I called my insurance at that moment the workshop called me to give me an appointment in 30 days today I took my vehicle and they gave me another appointment until July 25 the person who received me was too bad attention even racist his Comment I asked if anyone spoke Spanish and their answer was no, nobody speaks Spanish, we are in the United States, English is spoken here
Yakerz Smith
2 years ago
They were very professional and patient with me, they kept me updated about my car and we re very respectful.Services: Steering & suspension repair, Body & TrimServices: Steering & suspension repair, Body & Trim
Cassiopeia Walker
a year ago
Customer service could be better, but they did good work. I enjoyed working with David. Thanks for your help.
Robin Wiley
a year ago
This business does exceptional work. I am very grateful for their service aid expertise.Services: Painting, Body & TrimServices: Painting, Body & Trim
Niknaz Aftahi
2 years ago
They took great care of my rav4 looks good as new
Ana Paula S Moraes
2 years ago
Efficient with perfection. Very competent and cordial. I REALLY recommend.
Anthony Russell
6 months ago
Nice, professional people.
Todd Sarshad
7 months ago
Great service!
Himanshu Ragtah
2 years ago
Amazing customer service
Nasreldin Almadrahi
a year ago
The best oil