Friend's Auto Center
4 (111)
3700 Macdonald Ave, Richmond, CA 94805
(510) 307-5507
friendsautocenterca.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Lisa Martinez
2 months ago
Hope this helps . The person on phone gave us alot of info about check engine light. Checked it out same day. We got code and parts that needed to be replaced, fixed Were told it would only take a few hours, but we picked up next morning we had to work. Was quoted the price and it was fair price with no surprises. Polite well informed and work completed fast and correctly. This our 1st time here so we were pleased with all parts of service. Good prices fast work and knows what they are doing at this auto repair shop. If our cars need more work done we will come back. Maybe brakes or a tune up. On our 2005 Nissan pathfinder runs great now. Thanks guys
Rodrigo Macedo
a week ago
I brought my car in to check the oil and brake pads. They called me giving me the prices, I said I wouldn't do the exchange there. When I arrived they had done the service without my authorization and I had to pay an absurd amount, I don't recommend it.
ANTONIO Ruiz
a month ago
The service was very good the issues I had on my car was resolved I will recommend my friends to bring their vehicle to this place very good customer service and professional mechanics
Nolan Robinson
4 months ago
I am pleased with the service I got at Friend's Auto Center. Promised return time was accurate. Fair price, better than dealer price. They know their craft.
David Gonzales
7 months ago
I go to Friends Auto every time I need auto work performed on any of my vehicles. The staff is always honest and informative. They work fast, efficient and they're prices are honest. I've never had a bad experience and I highly recommend them.Services: Transmission, Electrical repair, Air & cabin filter replacement, ExhaustServices: Transmission, Electrical repair, Air & cabin filter replacement, Exhaust
Alex Zaragoza
4 months ago
Went to go get my back tires replaced. They did an awesome job and would highly recommend to anyone needing auto care services
S.A Alghazali
6 months ago
Scam . I charged 500$ for my hybrid car they charged me 140 for checking the car and told me the the breaks need fixed and oil need change they charged me 400$ more they erased the Code and offer 2 minutes drive the problem back. And they told me it's the hybrid battery . But it was just the fuse. I fixed it by myself. They have no experience.
Naomi
a week ago
E every thing was very good and in a good time frame thank
Mohamad C
7 months ago
This is the best place to go for servicing your car. They do an incredible job and possess great customer service skills. I took my Infiniti qx70 for tire rod repair and they got it done with an alignment in an hour and a half. Thank you Friend's Auto Center
Big Book
4 months ago
They do great work and I recommend anyone to go there and talk to Anselmo. They are honest about what that do..
Ana C Reyes
7 months ago
Excellent job, great customer service..I got a nail in one of my tires and not only did they take care of it in a timely manner but also took the time to inspect all the tires.
Andrew Patterson
6 months ago
My favorite auto shop of all time. They do great work at reasonable prices. I take all my cars here.
Desiree Williams
7 months ago
The staff were all very friendly and professional, quick and efficient service!!! My problem was taken care of effectively!! Will I utilize Friend's Auto Center again?? Most definitely!!!! And I will refer others!!!
Yash B
3 months ago
Excellent service. These people are very fast and efficient!
Mony Medina
3 months ago
I have been going to this shop for around 15 years and mo bad experience at all.
Camy S
a year ago
The guy tried to tell me my own car was a 2003 make and model and when I bought the part I was told from them that I needed. It was the wrong part. When I didn't doubt my own make and model I had went and got the correct part for my car. It was finally fixed. They took advantage of me to get more money and I will never come back ever again.
V Ell
2 years ago
I stopped using this shop after multiple times receiving poor costumer service. I couldn't believe how crooked the owner is.First time using this Shop, I left my vehicle overnight. I showed up in the morning to pick it up and I was told by his daughter (working front office) that the owner (her father) took my vehicle for a test drive. After almost 2hrs he finally shows up in street wear. Definitely looks like he took my car overnight.2nd service, I get charged $925 and he denies me a receipt. He tells me, if I need a receipt my total will change to $950. Is this guy serious.. Of course I got my receipt for a almost $1000 service that was worth only $500.I don't recommend this money hungry of a owner. Over charges, unprofessional, & bad customer service. Use with caution.Services: Tires, Steering & suspension repair, General repairs & maintenance, Wheel alignment
Brazy Angel
8 months ago
Love the workers, professional, pleasant. Knowledgeable. Recommend friends and family all the time, the owner is always outstanding to interact withService: TransmissionService: Transmission
Humberto Madrigal Jr
2 years ago
Definitely don t come here for an alignment been coming here years for mechanical work, and it s been okay. After having much of my suspension changed and asking for an alignment after, I noticed my front tires were wearing on the outside. I took my truck to a reputable alignment station, and in a nut shell they said they didn t even bother, and or the alignment was incredibly poorly done. Now I m down 2 tires and more to spend.
Saucer Marvin
2 weeks ago
Great job on my car
rudy moran cruz
7 months ago
Went to program keys for 150 and the alarm turned on the car and they said because the alarm went off the office went up to 600 even tho I deactivated the alarm with the on pad on a ford explorer
Aldonia Porche
7 months ago
When I get service for my car, they are professional and talk with respect towards the clients.Service: General repairs & maintenanceService: General repairs & maintenance
Carlos Gomez
7 months ago
Great service good prices very efficient and professional.Services: Tires, General repairs & maintenance, Oil changeServices: Tires, General repairs & maintenance, Oil change
Tara Maloney
5 years ago
Good prices.. however.. I initially went to the shop for a suspension inspection and they told me I needed new brakes, rotors and tires which are all completely fine.. I had to further investigate to find my lower control arm bushing was missing, so they failed to find the problem.. I then asked them to change out my CV axles (I brought my own parts) and the mechanic broke one.. so I had to go and get another part.. and come back to have them install it. It also took 3 hours the first visit and 2 the second. They also tore one of my CV axles!
Fred Williams
a year ago
Great customer service understanding and deliver when they say they will, no extras and priced fairly especially for the blue collar workers. Excellent work.
Jazmyne B
a year ago
Please do not waste your time or money with this auto shop! They provide terrible service and mechanics do a poor job fixing your car! Far from friendly!
Jose Luna
5 years ago
This shop sucks. Period. Went to go get my engine swapped since i blew it... I brought the engine and the car to the shop and a week later its ready but with soooo many problems you cant even imagine. I asked if he can change evrything necessary to make the car run good and he charged me an extra 1k for hoses and lines!!!! Later took it to get my car fixed with warranty because my car would boost correctly and when they call me they tell me i need a new O2 sensor, and charged me 500! What does that have to do with my turbo having boost creep. This shop irrates me to the fullest as they are only money hungry and if they see you dont know anything about cars your getting scammed! P.s. i took it to another shop and they told me they didn t change any of the coils or sensors as he was suppose to, and to top it off they installed my engine wrong
Jacqueline Burns
9 months ago
I really like u guys work. Will be back. U have the right name. U guys are truly friendly.Services: Auto brake repair, BrakesServices: Auto brake repair, Brakes
Younes ALGHARAZI
6 months ago
scams no experiance . i dont recmond this place
Ernesto Ramirez
3 years ago
This place put the wrong oil in my car almost blew my engine up plus when they did the oil change they didnt replace the old filter so that was the problem but yea becareful taking your car here they over charge and they dont do a good job at all.