Offerings
- Oil change
Amenities
- Mechanic
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Vala Javahery
a year ago
Hello Nadir & Team MDMB,We are writing review to express our extreme dissatisfaction with the service we received at your business, Micky's Discount Muffler and Brakes, on our 2017 Ford Transit 250 van. The issues we encountered with our vehicle as a result of the work performed are unacceptable, and the misdiagnosis to do additional work, and lack of resolution provided by your and your mechanics is extremely frustrating.We initially brought our vehicle in for a brake pad replacement after you quoted me $650 (parts, labor, tax) over the phone and the work performed over a 2-day period. However, after only a few days of driving, we encountered mechanical problems with the vehicle. We called about the issue and set up an appointment to return to the shop to have the issue resolved and was told that the problem with the ball bearings. We trusted the professional advice of your and your team and agreed to have the ball bearings changed and was told to pay $300 in cash (parts, labor, no tax w/unsigned & no date receipt) but to our surprise, the wheel screeching persisted only two days after the 2nd work was done.We've called several times to make an appointment to resolve the issue and when given time to bring back the van to Micky's Discount Mufflers and Brakes (for the 3rd time), you guys avoided the misdiagnosis of the ball bearings and advised us to now change the brake calipers. We are extremely disappointed with the service we received and the misdiagnosis of our vehicle which resulted in extra charges and damage to our vehicle. Furthermore, we were advised to have the brake calipers changed without being provided with a credit for the ball bearings that were changed falsely.This level of poor service and misdiagnosis is unacceptable. We demand that this matter be resolved immediately and that we be provided with a refund for the ball bearings that were changed unnecessarily so that we can resolve the mechanical issue elsewhere. If this matter is not resolved promptly, we will have no choice but to report Micky's Discount Mufflers and its license to the California Bureau of Automotive Repairs. Furthermore, we will have to file against Micky's Discount Mufflers to get a full refund.I hope that you will take this matter seriously and work to resolve it as soon as possible. I look forward to hearing from you soon with the contact information provided to you.Services: Vehicle Inspection, Auto maintenance, Auto brake replacement
Guzman
3 years ago
This used to be my goto spot for any muffler or catalytic converter issues because of thier prices. But last few times i got quotes from them I easily found a better priced place. I'm sure their work is good, but so were the places I found better prices at.
Obaidullah Wardak
2 years ago
He is more than a formal theft. I had to change my Prius mass air filter as per his recommendation. I paid him but he never replaced it. However, I caught him and then he accepted his fault and replaced the part.Services: Air & cabin filter replacement, Auto engine diagnostic, Oil changeServices: Air & cabin filter replacement, Auto engine diagnostic, Oil change
John Davison
5 years ago
Best repair place in town. Been with Frank for years.
Kaelynn Stiles
4 years ago
Frank is awesome
FRANCISCO PORTILLO
2 weeks ago
Be careful these are scammers, Scam Alert.Cuidado estos son estafadores, Scam Alert.