Toyota Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  John Newdick
5 years ago
I've always been super-impressed by SF Toyota on Geary Blvd, but I thought I'd try a Toyota Service Center closer to me. Probably won't do it again.Lows:-Same service took over four times as long at RWC location; I had an appointment for both.-They have old systems, use lots of writing, and give loads of paperwork, all of which increases wait times and waste. For the last several years, I have only received PDFs through an automated/ searchable process. It's quicker and easier for everyone.-Workers all seemed impatient and stressed though volumes did not seem high.-It took a lot of standing before being seen.-The customer lounge looks like it hasn't been updated in 25 years. Probably the last time it was thoroughly cleaned, too.Upsides:-Free wifi-Mostly clean bathroom-Handful of stale Mike and Ike's only costs a quarter

  Kelvin Nguyen
7 months ago
I did the regular check up for my Tundra pick up truck. They ticked everything is good but in fact the washer fluid tank is leaking that it cannot store any fluid. So I question for their other services

  Denisa Simpson
a year ago
I was questioned as to why I gave one star on this business. I consider myself to be fair and if I don't have anything nice to say I normally don't say anything at all. I was not happy with the service here. The people were customer friendly so that wasn't it but, I did call days before when I made my appointment and expressed I would need a shuttle to get to work as I was dropping my car off there .Yet, I waited over 20mins and told the front desk I needed to call an Uber because I was late for work. They called on5 for me and it took an extra 28mins to get to me so I was 48mins late for work. I came here for an oul change only and my bill for that was over$200 for just that and tire rotation? They slso suggested an inside air filter replacement with a price of $100 alone but I priced it under $20 online at a couple of local auto parts store. I am not trying to put you down but chose to be truthful of my experience and how I felt about it.

  Coy Tran
a year ago
Another great experience with their service department. Just another regular easy maintenance service and was done in 90 min. Todd was so friendly and efficient. Really appreciate them washing and drying afterwards.

  REEK
a year ago
Ryan was amazing! Been back since I the first time we bumped into him! He like family! Cant wait to treat him to breakfast!

  Ken [email protected]
9 months ago
I bought my truck here in 2014 and the service department is better at Toyota than the Ford or Chevrolet dealerships ive dealt with by far.

  Fen Wang
2 years ago
New to this Toyota service and had a great experience. Easy to reach to with phone and the service advisor Ryan L. is awesome. Got my car serviced in and out quick and efficient.

  naa1
a year ago
Great customer service. Friendly staff. Car maintenance is always very expensive in any dealership. Think twice before getting any car service. Limited car inventory. High prices even for used cars.

  Diva Ward
2 years ago
I went to get a regular service and was pleasantly surprised with the waiting area and the wait was shorter than I thought it would be. Overall, good visit.

  xinlu Liu
a year ago
Good place. However every time I go there will be 4 hour wait haha

  Sayantan Das
a year ago
In spite of making appointments you have to wait 20 mins just to drop your car off :( otherwise good service

  Kirk G
10 months ago
My experience here has been mostly positive.

  Ronnie Anderson
4 years ago
My high beams were out.Was check and fixed in 10 mini. It is great to have some one who knows what they are doing.

  Silvia Munoz
4 years ago
I always had good service but this last time I was very disappointed, bad service that I prefered to leave without service. Dealer in RC.

  Thomas Smith
a year ago
Great place but too pricey

  Laurie Gilbert
a year ago
Very nice fast & service Thanks

  Joan Hodgdon
a year ago
Expensive but great service!

  Jorge Alfaro
2 years ago
very polite and very professional service center

  Bob M
5 years ago
Excellent service and nice people.

  Heriberto Lombera
3 years ago
They replaced a defective actuator in my passenger front door

  Ehsan Sadri
a year ago
Good service

  Darleen Cozad
5 years ago
EXCELLENT SERVICE

  fedra Romero
3 months ago
Me cambi� aqu� comprando paquetes no estaban teniendo cuidado durante muchos servicios con mi carro R4 en el sentido con el anti freezer me dirig�a por el 280 mi carro empez� a temblar mostrando como loco una temperatura alt�sima y tuve que hacer 4 paradas para que no estallara o se me quemara mi carro despu�s de parar en un lugar seguro llam� un mec�nico familiar me notific� que estaba sin anti freezer acababa de llevar mi carro les acababa de comprar un paquete de 5 servicios y no est� mal compuesto el dicho m�sico pagado con anticipaci�n no sirve tristemente ese me llev� a gastar $900 d�lares perjudic� otra parte del motor tengo los en Voices de la compra OJO No se conf�e que ellos est�n realizando un buen servicio realmente tienen poco personal y lo que necesitan ellos sacar r�pido tu carro mi carro y terminar su trabajo en tiempo o te hacen eso para que gastes m�s en compras de piezas tristementeTengo fotos si las necesitas OJO

  marcellus lucio
2 weeks ago
Excellent service! For those who are Brazilian, it's very good, as Guilherme and Thiago are very polite and helpful. Thank you, friends!Excelente atendimento! Para quem e brasileiro,e muito bom ,pois o guilherme e o thiago ,sao muito educados e solicitos.obrigado,amigos!

  alexander blanco padilla
9 months ago
I recommend it; Mr. Luis Medina, treated me wonderfully, he is very professional, with great charisma and very friendly, he helped me a lot to solve the problem with my vehicle, in this place they know what they are doing,Lo recomiendo;el se�or Luis Medina, me atendio de maravilla, es muy profesional, con gran carisma y muy amable, me ayudo much�simo a solucionar el problema de mi veh�culo, en este lugar saben lo que hacen,

  Bernab� Santiago Espa�a L�pez
8 months ago
Mr. Vicente was very kind, thank you for helping us buy our first car, it was a great blessing.Muy amable el se�or vicente, gracias por ayudar nos a comprar nuestro primer carro, fue de mucha bendicion

  Brenda Cardenas
4 years ago
Excellent service.! Carlos helped us find our car super fast and offered us several options. However, he found us the one that was in our budget, 100% recommended, he answered all our questions and the entire team at (Toyota Redwood City) was very attentive, thank you all.Excelente servicio.! Carlos nos ayud� a encontrar nuestro auto s�per r�pido y nos ofreci� varias opciones. M�s sin embargo el nos encontr� la que estaba en nuestro presupuesto 100 % recomendable, contesto todas nuestras preguntas y todo el equipo de (Toyota Redwood City) muy atentos todos gracias.

  kam ming choi
2 years ago
Maintenance department staff are loyal and polite

  Juan Gomez
2 years ago
Excellent service 100% recommended...Excelente servicio 100% recomendable ...

  Hector. Ricardo Coreas
5 years ago
It is an excellent workshop, good service.Es un excelete taller buen serbicio