Parts Dept | Carlsen Subaru

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  William Zhang
a month ago
Great customer service, fair prices, would recommend.

  Ruth Rodriguez
a year ago
Took my Forester in for contracted service maintenance the morning after the 4th of July.Everyone I spoke to smiled and asked me how I was doing. After I was asked a few questions about my car it was taken in promptly. My Subaru runs great. No problems. Then I was asked if I needed a ride or was planning to wait. I had a ride already, so I was good.Service did not take all day like other service dealers that promise they'll be done by a certain time and then they're done hours later. They even washed my car, which was a big deal to me because of the drought. The interior was also vacuumed.Brought my shiny car home. My husband was very impressed, as was I. He said not many service dealerships do this anymore.For me and I'm sure for others, when you buy a new car, the service you receive afterwards is equally if not more important. This dealership has A++ service.

  Paul Hembey
a year ago
100% I would recommend. Excellent service. Very friendly, knowledgeable and helpful staff

  Gabe Ang
5 years ago
Ordered parts online and very satisfied. Fast shipping and great communication.

  Evan Mcintosh
5 years ago
Parts department is great at finding what you need, just don't trust the service. I find service suggest parts should be changed even though they're is no need

  Steven Pelayo
5 years ago
Ordered accessories online for my new Ascent. An easy process with timely delivery.

  Roberto C. De La Cruz
5 years ago
Just dropped my baby off for a recall.Awesome service so far.

  Susan Snyder
5 years ago
Great fast shipping good prices and exactly the item as described

  Charlie Hall
6 years ago
Kwok was very helpful turning my vague component descriptions into the correct parts

  Sharyl Bancroft
5 years ago
Great service from very nice people