AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Curious Cheuk
a month ago
I got my battery replacement here and they are the best. Bernardo Valentine helped me and provided the useful advice for me choosing battery. Definitely will come again!

  Mark Skeath
4 weeks ago
Awesome experience! I was in need of a battery for my Ram 1500. I chose the battery that was $214. Said they had it but didn t after searching their inventory. They gave me a battery that was worth $249 for $214. The manager was great as was the technician who installed it, a very nice young man in med school at Stanford and working 2 jobs. I caught his name from his name tag, but forgot it. He does most of the work on peoples cars at this location. If you frequent this store you know who he is. Thank you so much and I recommend this store for your needs. 5 stars easily

  Juan Saravia
a month ago
I just received the greatest customer service ever. The employee, Bernard Valentin helped me install a new battery in my car with incredible charisma and enthusiasm. Not only did he offer to help with my car, he went out of his way and gave me crucial information on buying used cars as a teenager. I rate my experience 10/10 and truly think Bernard is an exceptional worker.-Juan Saravia

  Sheri Freitas
2 months ago
My car unexpectedly died far from home - after a very long day. I managed to get a jump and drove to the nearest AutoZone. I was greeted quickly and told Daniel the issue. After a few questions about my car he gave me my options. I asked about the installation and he said no worries, he would install the new battery. I was done and back on the road in under 20 minutes! Very happy with the service. Daniel was incredibly kind and very quick with the installation!

  Rose Womack
a month ago
I was in distress when I came in being a senior I'm sixty four years old and the customer service was beyond excellent, not only did the team help me with my car but they helped me relax. They provided excellent service and was knowledgeable about the products I needed to get to work today I would like to commend Alex Santana and Erika for everything they did today. I have been an AutoZone customer for over 50 years. Being sixty four years old sometimes people don't like to take their own time to help seniors.

  Mila Volk
4 weeks ago
I had a great experience at this store. Everyone was very helpful and courteous. Bernardo V. went out of his way and helped me replace the headlights on my car. I definitely recommend coming here.

  Danny Nguyen
a month ago
It was the best place ever. They handed on to help me, gave me free tools, and drove me to another store to buy stuff. And super friendly and relaxed people. Love manager Erika ^^

  Vedat Bayalay
a month ago
I went auto zone for check engine light fix and finder. This guy Bernardo Valentin so knowledge and professional with what he is doing. He scan the codes,printed, and ordered with discount. Very helpful and amazing service. Real pro. Good work brother.

  Cameron Thomas Remington
a month ago
Refugio absolutely saved my commute helping me get sound restored in my car. First helped me find the right tool, then came out to help me use it, then even waited for confirmation that it was fixed before returning to the store. Just unbelievable customer service.

  Dustin Cawthorne
a month ago
Bernardo V provided excellent customer service. Helped install my headlights as well.

  John Aragon
a month ago
Bernardo & ravioli gave me amazing customer service and was really helpful with my battery recycle

  Pascual Gonzalez
a month ago
Bernardo &Alex did amazing job on My car key replacing they battery.

  Christopher Gaxiola
a month ago
Bernardo was very helpful, great guy. The whole team was very helpful. Bernardo, Leo, Edna, aurto and Jose and David did the whole thing. Great people here.

  Daniela Hernandez
a day ago
Great customer service. Bernardo V. was amazing, helped me with a brand new Battery definitely coming back.

  Sergio Madriz Guiterrez
a month ago
The service at this store awesome especially Erika and Tanya they were very helpful. My battery was not starting and they took care of me they tested it and swap it. If they didn t test it I would have been stranded thank you autozone!! And thank you Joseph for installing it.

  Angela Margos
2 months ago
One of the managers- young Hispanic man in mid 30s went ABOVE AND BEYOND helping me w my tire issues (hole). He absolutely saved me so much time and headache. I am soooo impressed by his willingness to help. Thank you!!

  Satwant Kaur
2 months ago
AutoZone is amazing.. Bernardo Valentino thewas amazing. He bent backwards to take care of my Lexus.He educated me step by step and kept fixing things and many were freeHe was angelSo we're others at AutoZone redwood city that helped meThey won my heart

  Dominic Burrows
a month ago
First off big shout out to Bernardo, he helped me with front and tail lights, David, Richard, Leo , Alejandro, Jose, and Tanya were all amazing helping me find what I needed and even offered advice on tools and materials I'd need in future

  Mike N6IMY
5 months ago
I did a quick return. Then a quick purchase in about 5 minutes. Good job autozone!

  Emily Joss
5 months ago
highly recommend this place, lots of auto body shops around here to choose from. Was only getting a replacement battery but these guys were so kind and helpful, walked me through what I needed and helped to install the new battery. As a woman, i often get nervous in auto body stores but the men who work here were so kind and helpful, I ll definitely be coming back. Fair pricing as well

  K Y
a month ago
Bernardo Valentine did a fantastic job for changing my car key fob battery! Thank you very much Bernardo!

  Rohit Jain
2 months ago
Bernado valentine&ericka,Edna,Alex,Arturo provided excellent customer service.especially Bernardo with the Lexus head light installation!

  Ruby M
4 months ago
i love coming to this store, i feel welcomed and theirs always someone with a solution! thank you so much Erika for the outstanding customer service!

  George VALERA
2 months ago
Bernardo Valentine,Edna and Jose did an excellent job in customer service and helping me with my issues

  Ronald. Kosi
a month ago
Bernardo valentine helped me with my order today felt amazing good customer service

  Van
a month ago
Benardo V was extremely helpful and knowledgeable

  david dunnell
a month ago
Bernardo valentine helped me with my key fog battery change for my 08 metcedes Benz. Appreciate it

  Arthur Zey
3 years ago
After waiting on hold for 25 minutes and 45 minutes with the Honda dealership and a different AutoZone location, respectively, these folks picked up the phone right away and encouraged me to come in to evaluate my car battery and determine whether I needed a replacement. No COVID-19 closure; no "we're all booked up today, so we can't see your car until Monday".I came in and was seen within a few minutes, having expected to wait over an hour. The technician who helped me didn't speak much English, and I don't speak any Spanish, so we had a delightful time muddling through with Google Translate. Both of us were cheery and in good spirits, despite the car battery's failure having been very stressful for me, derailing my schedule for the day.The technician, whose name I failed to get, was super helpful. He determined that the battery itself was dead/dying, and that it wasn't simply the corrosion. He replaced the battery, cleaned up the corrosion, and I was on my way less than 30 minutes after I walked in.What a phenomenal experience. I'm likely to return specifically to this location if I need more car parts/service in the Bay Area.

  Angelissa Achica
a month ago
Bernardo really doing a good job there from customer service & installments. Bravo Bernardo Valentine

  Faith Allen
5 months ago
I took my VW camper in to check the auxiliary battery. Both Richard and Aaron were very helpful in testing the old one and installing the new one.