Autohaus Klaus

4.5 (29)

  1690 Industrial Way, Redwood City, CA 94063
  (650) 361-8110
  Claimed

Auto repair shop

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Prashant Kumar
6 months ago
This review is long overdue. Vadim has been helping me with my G300TD for quite sometime now. He is thoroughly knowledgeable and a pleasure to work with. He ensures to go out of his way to ensure that the work done properly, to factory quality and cognizant of intended use. I use my truck as a balanced daily driver and offroad travel rig. He understands the balance very well and my rig is setup and serviced beautifully.Furthermore, he is also transparent about stuff that he can and should do vs. things I can do myself, so that I can learn and save some cash.All in all an A+ garage.Services: Transmission, General repairs & maintenance, Auto battery maintenance

  Vlad D
2 years ago
Amazing service! Vadim is super knowledgeable and friendly. Very well versed in off-road vehicles. Upgraded the whole suspension on my 4Runner. Also gave me great suggestions on how the vehicle will behave under different conditions. Will return for any other mods or service.

  Liliya Shilova
3 months ago
Great service and attention to details for my 500. Very friendly and honest. And the owner is absolutely passionate about anything Mercedes.

  Ben Martinez
7 months ago
Called Vadim on a "E" service on my 2007 CLS63 and i was in shock! Dealership quoted me $2,700.00 and Vadims quote was only $1,800.00... He found a few other issues with the car, called for my approval and had the car completed before the end of the day! I along with my wife and mother in law, will be taking out european cars there from here on it! Super impressed with the customer service and the clear communication! If i could give more stars, i would! You got a client for life! thanks again!Services: Air & cabin filter replacement, General repairs & maintenance, Auto engine diagnostic

  Elise Hamilton
7 months ago
I was looking for a place to take my car into to get some work done and I came across this place on google as it isn't too far from where I work. Based off of the reviews - 4.3/5 star - I decided to take a closer look at this repair shop.A little about myself, I am a hamburger when it comes to cars and do not know much about it besides how to drive it. I clicked into the reviews and saw that there are some interesting negative reviews recently. I decided to dig a little deeper and do a google search of this business and instantly found some videos on youtube from previous customers.After watching a handful of videos on youtube on this place, I decided it is best that I don't take my car here because the shop owner seems fairly dishonest, dismissive, and does not care about his customers. I've often heard horrible stories on how auto repair shops scam people and this place sure seems like one of them.I am so glad for doing more research on this place before I brought my car there. If you are thinking about bringing your car here, please do your own research, watch those videos, and decide for yourself!

  Yurii Chukhrai
8 months ago
I was extremely satisfied with how they treated my 4 weels pet (Audi A5 coupe, 2013).They found a couple of major issues with steering; axles; control arms, I heard the noise, but the reality was even worse (steering stirring mounts were completely broken).And additional thank you for the oil change, I have no idea what they did (maybe they used magic expensive oil or they wash up the engine totally from old oil), but even after 2.5k miles, the engine works very nicely, as oil changed 5 minutes ago. I feel improvements in engine compression and his work.Thank you `Autohaus Klaus` team (especially Vadim Konings).Services: Steering & suspension repair, Steering & suspension replacement, Auto A/C recharge, Auto engine diagnostic, Auto engine tuning, Vehicle Inspection, Auto maintenance, Oil change

  Mister T
7 months ago
Wow! What a slime ball! I saw the videos of this guy circulating on social media had to chime in! There s a review here where the customer uploaded his interaction with Vadim on YouTube and it literally shows the customer paying the bill with credit card and signing the invoice, yet Vadim claims he wasn t paid in his response to the negative review. It takes a special idiot to lie about something that s recorded and now public record you can see it yourself on YouTube. To be clear, I don t hate the man, I pity the fool!

  A S
a year ago
Vadim has been taking great care of my primary car. He is keeping it in a top shape. I trust him and recently took my non-Mercedes car to his shop, since I suspected there was a problem and the dealer service could not identify the issue. Vadim did a very thorough inspection and then did research on the car brand and particular model and year and pointed out multiple issues owners had with the engine during that year. His recommendation was that the lifetime of the car was limited and while he could repair it, I would be better off getting another car, considering costs of upcoming repairs vs the cost of getting another car. I followed his recommendation and if anyone has car issues that require a top expert, especially on European brands, I always recommend Vadim.

  Liza Shchegrov
a year ago
I brought in a car with a/c issues, Vadim took amazing care of the car and worked efficiently to get it back to me soon. He also let me know that I had been previously scammed out of an oil change and went ahead and changed it for me even though it was not part of the issue I told him about. Amazing business would definitely recommend!Services: A/C installation & repair, Air conditioning, Oil changeServices: A/C installation & repair, Air conditioning, Oil change

  Robert O
3 years ago
You experience depends on your expectations. Klaus is a old-school expert on Mercedes. I have a 60's Mercedes that other repair shops could not get running smoothly. He diagnosed this as ignition problems and was able to get it to run like never before. He is the go-to for other repair places when they are at their wits end.Having said that, assume it will take time to get your repair done. He works on his own. I keep coming back, since I know that everything is done properly - in time.

  A L (Bentobox722)
a year ago
Vadium super knowledgeable and helpful. He was able to do some custom fabrication and wiring for me on the G wagon. Installed a new front bumper, modified it so that all my factory sensors worked and wired up and installed a Warn 12k winch.They also completed all the major maintenance for 100k miles.Services: Transmission, General repairs & maintenance, Electrical, Body & Trim, Auto maintenance, Battery, Oil change

  Siddharth Srikanth
2 years ago
I had a problem with my muffler hanging off my car (a BMW) because of a fallen hanger and I passed by his shop this morning and just got the impression that they knew their cars (and all German cars). Went in and even though he initially joked that he doesn't touch BMWs, he took time out to look at the issue and rig me up a temporary fix so that I can drive around without worrying until I got time to take it to a muffler shop.If I had a Mercedes, I'd surely be taking my car to Vadim for any sort of service or opinion. I highly recommend his shop to anyone with a Mercedes.Service: Exhaust

  Daniel DeFilippo
3 years ago
Back in June of 2020 we brought in a 2006 SL 550 Roadster for a major service. Klaus basically rebuilt the front end of the car and fixed a number of other neglect related issues. It s a pleasure to be able to do business with Klaus because he s a highly skilled professional and honest. I ll be buying more used Mercedes-Benz in the future knowing Klaus is around to work on them.Services: Transmission, Steering & suspension repair, General repairs & maintenance, Oil change

  Jaime Baptiste
8 months ago
Klaus was educated in Germany, and is a top notch Mercedes-Benz mechanic. He is back to being the most dynamic worker in the industry. He starts every day with prayer.

  Michael Nestsiarovich
7 months ago
Friendly service, all my questions and concerns were explained and overall vadim is very reasonable. Don t understand some of the one star reviews.

  Stiles Zhilyaeva
a year ago
Great mechanical shop for Mercedes. Super friendly staff. Excellent service. If you have a Mercedes' and have issues with it highly recommend going here.

  Clyde Hinshelwood
2 years ago
I have been going here for several years. Klaus is a Mercedes master mechanic and Vadim is helpful and friendly. Good people and good work.Services: Air & cabin filter replacement, General repairs & maintenance, Auto engine tuning, Engine repair, Brakes, Oil changeServices: Air & cabin filter replacement, General repairs & maintenance, Auto engine tuning, Engine repair, Brakes, Oil change

  Andrew
7 months ago
Did an incredible job with my transmission swap. Overall a 10/10

  mish a
a year ago
Overall good experience I wasn t overcharged and the work done on my Mercedes GLC was great. 10/10 service would come again

  Alan McReynolds
2 years ago
They definitely know their Mercedes! My G500 needed some sorting out. Done and back on the road.

  Javier Ramires
2 years ago
I been coming to this place probably 4 times already, and my experience have been positive. I ask question and they answer all my questions also very friendly. And that's why I keep coming back.

  Zulu Twist
4 years ago
DO NOT BRING YOUR CAR HERE. HE DOES NOT DESERVE TO OWN THIS BUSINESS, THATS WHY HE DRIVES PART-TIME FOR UBER/LYFT .

  Sassan Behnam
3 years ago
Very knowledgeable and comprehensive. Highly qualified and recommended.

  Jose Luis Altuve
3 years ago
Looks good Mercedes Benz shop.

  Veronica Tiller
3 years ago
Great service!

  Opening Hours

Monday 7 AM-5 PM
Tuesday 7 AM-5 PM
Wednesday 7 AM-5 PM
Thursday 7 AM-5 PM
Friday 7 AM-5 PM
Saturday Closed
Sunday Closed

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