Redwood Towing Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Sam Nichols
a month ago
I am very happy with the services we received from Redwood Towing Service.They got us out of a pickle and did so in a professional, friendly and efficient manner. Chet handled our situation with care.I would highly recommend this company and would hire them again

  Sheree Cooper
7 months ago
Ryan has the best customer service and very helpful with where we should have our truck hauled to for service. He looks out for his customers. An actual genuine human being that you can t find anymore in the service field. Highly recommend. Thank you!Service: Special vehicle towingService: Special vehicle towing

  dcordero1
3 years ago
Redwood Towing came to our rescue even though our insurance (Progressive) company didn't know how to coordinate their services. I had to call Redwood Towing myself because Progressive (or their subcontractor) didn't know how pinpoint our location. I called Jennifer (Redwood Towing dispatcher (?)) to verify they could get to us and then called Progressive again myself to let them know that Redwood Towing was going to accept the job. When Redwood Towing showed up, Ryan (driver) made sure we kept safe and out of the way. He explained everything that was going to happen and let us know when we were going to be able to follow him as he towed our 29' Class C. As he was taking care of hooking up our RV, I got a call from Progressive stating that another company was supposed to tow us and they were at least 4 hours away. That got cancelled once I told them that Redwood Towing was already there and had us ready to tow. I guess that saved them thousands of dollars. I would go out of my way to use Redwood Towing if the need ever came up again!Service: Special vehicle towing

  sherri cook
5 months ago
Besides towing, they provide smog service and vehicle repair. I called for vehicle smog and they took my car right in. Great service!

  Mel Malkoff
2 years ago
I Highly recommend Redwood Towing and Repair. My suburban's fuel pump died on Hwy 101 just south of Redway, CA. Was told 2-3 hour wait, but they were there in 20 minutes with a flatbed. Diagnosed the fuel problem the very next day, ordered parts, and had my vehicle back on 3rd day. They were completely booked for 2 weeks when I was first towed in, but they fit us in, and accommodated my partner's need to pick it up the following Tuesday. Owner and staff are charming, the two techs I tech with were terrific - Ryan and Scott. HIGHLY RECOMMEND this shop for any kind on vehicle service, repair and/or towing!!Service: Car towing

  jared smith
2 years ago
Very professional, thorough, and honest. I had them repair my old Suburban, and while it took them a lot of time, it is only due to complete thoroughness and my old suburban was pretty rusty. Completely re-built my brake system and I couldn t be more thankful for their work. I recommend.

  Mary Bustamante
a year ago
Our Jah Med truck broke down near Garberville on the 101 about 4:45 pm. After trying to get a local (Eureka) tow with no luck, I called Redwood Tow. WOW. Responsive, professional and understanding. They brought the truck to our repair shop(We had permission to park there since it was after hours now) and sent me a photo to help ease my mind. Such a stressful situation was calmly handled by a wonderful company. I really appreciate the communication and kindness of the dispatch person and driver. Recommend them highly!

  Ladelle Tomson
2 years ago
Found a good car for a good price. But always look up the blue book value from what your buying. They worked with me on the price and dropped it a thousand bucks. And a great smog place . Thanks Redwood towing

  Jordan Cruz
2 years ago
ALWAYS USE BROWNS TOWING! AVOID THESE PEOPLE AT ALL COSTS! My car was impounded by the CHP and taken to this terrible company. They tried to keep all my personal belongings because all I had was the unsigned title and the bill of sale. In Oregon where the car is registered a bill of sale is proof of ownership. They refused to even let me get blankets or anything even after I explained I was now sleeping on the streets and needed the stuff to stay warm and alive. I did exactly what the CHP told me to do which was have the previous owner file a release of interest/notice of sale naming me as the owner. Then after doing that which took a week to get done they then completely changed what they were requiring for me to get the stuff. They were now saying I needed to register the car in California in order to get the stuff which they already knew I couldn't do because I don't have the money like I explained to them. I do not have a California address so that is not even possible lol. The fact that they were going to get to keep my car after the 30 day hold wasn't enough for them. They wanted the stuff in it as well. The lady who answers the phone is extremely rude and completely lacked any empathy for the fact I was sleeping outside. I had to go to the CHP office to get it settled. The CHP captain told them to release the stuff to me. I absolutely can't believe how hard they made me work to get stuff they and the CHP both knew was mine. These people are greedy and rude. They keep poor people's cars who can't afford the fees and tried to keep my baseball card collection and record collection on a technicality. Always call Browns Towing when in Redway/Garberville instead of Redway Towing they will treat you like an actual human being.Service: Local hauling

  Amber R. Christie
2 years ago
Great customer service and expertise. I really appreciate that Scott explained everything that was going on when my truck didn't pass smog, and was paitent with me while I asked questions to understand the issue.

  Jason Hendrix
2 years ago
Needed a smog check. While not the quickest checkin (they get A Lot of calls!) courteous and quick as they can be.The technician was very fast and told me far more than he needed to due to knowledge, experience and what was useful to me. Major kudos.Cheers guys and thank you!

  Daniel Hodges
2 years ago
Whats up guys! i dont know if you remember me but i called a 1.5 - 2 years ago about my Nissan that hit a deer. I see you took my advice and listed yourselves on google maps so people can find you. but im willing to settle and pay you guys for getting my car ya know, i just think charging me for all the storage fees when you weren't even listed on google maps is not right. it a predatory towing practice to hide yourself while picking up cars off the freeway right? im not saying you did it on purpose but this happened to me and i been communicating with you guys and your collection company you hired are super rude a holes who just want to go to court to charge us both more money.Service: Car towing

  Matthew Paulsin
2 years ago
Over priced and not time friendly, had appointment made days in advance and still couldn't be on time when the pick up was locally in redway.. worst customer service i have experienced... browns towing is the way to go made the call was able to be there in 15 minutes... if your looking for local tow call browns towing !Service: Local haulingService: Local hauling

  Kim Olson
2 years ago
This shop is very awesome. They aren't just out for money. Scott is awesome and has always been been very helpful and I appreciate his help with my Camero.

  Billie Parra-garcia
3 years ago
I called all over mendocino and humboldt county and redwood towing had the cheapest alignment and they were very nice and fast definitely 5 star review

  Maureen Miller
3 years ago
Excellent service We needed a minor repair, tightened up u-bolts my truck, while on vacation. They were affordable, fast & friendly.

  Dawn Lee
3 years ago
Redwood showed up very quickly!!! They were all set to tow a motorcycle and helped us tremendously with an after hours tow!!! Very friendly!! Extremely helpful!!

  Justin B
3 years ago
Amazing if you need your car fixed they are fair and honest and seriously friendly down to earth people I recommend highly they also do smogs

  Shawn The Monster
a year ago
This tow company is full of dangerous drivers and I wouldn t leave my car with them if they were the last one available. Beware.

  TanyaLynn
2 years ago
The lady in the office was rude as hell! I wouldn't recommend this place if I had a choice,however it's the only tow yard in town! They are overly expensive as well....

  kevin stone
3 years ago
Redwood is fantastic they were quick and handle the job professionally really like them thank you

  Tony Alves
2 years ago
Great guys got my smog done no problem out of there thank you so much

  bruce jenkins
2 years ago
Mechanic extremely rude and disrespectful, tried to explain my situation and he kept cutting me off, Dont go to this place, not worth the time or money, one star rating is to High!

  Max R
3 years ago
Quickly helped me get out of a tough situation.

  Spencer Noyce
3 years ago
Good folk. Can do additude

  Shaun Stringfellow
3 years ago
Fast service and reasonably priced.

  Pat Campbell
3 years ago
Worked fast and friendly.

  jamie odell
3 years ago
Great local people and place