MB Collision Center
4.6 (208)
335 Iowa St, Redlands, CA 92373
(909) 335-0005
mbcollision.center
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Samantha
a month ago
I had an exceptional experience with MB Collision Center for a paint job on my car. Jerry and his team surpassed all expectations, delivering results that made my car look brand new. Their attention to detail and craftsmanship were evident in every aspect of the work. I couldn't be happier with the outcome. I highly recommend Jerry and his team at MB Collision Center to anyone seeking top-notch paint services.
Jessica Kramer
3 months ago
Jerry and his team at MB Collision were phenomenal. The insurance company and Jerry set up the appointment for me to drop my car off and when I arrived, he and his team were so welcoming and reassuring. Jerry kept in constant contact with me about the progress of my cars status. He even went above and beyond to fix an issue on my car unrelated to the damage that occurred in my accident. To say that him and his team are the best in our community is an understatement and I am so incredibly grateful to them.
Ron Richardson
2 months ago
I was extremely impressed and satisfied with the professionalism and concern of the customer service. They made sure that I would receive a suitable car rental replacement. They stay in constant contact with me during the whole process. Blake, the Representative, notified me that if I had any problems with their repairs, to dint hesitate to return my vehicle for then to rectify any problems.
Mark Briton-Jones
2 months ago
Very happy with the way they keep you updated on progress thru an automated message system. Best in class. Reception is super clean and receptionist was pleasant. Repairs were done on time. Lost a star because we are missing some plastic trim pieces and still need some final body alignment.
Hannah Brodbeck
a month ago
In the realm where dents and dings hold sway,Where paint is chipped and colors fray,There's a place of wonder, a haven serene,MB Collision Center, a mechanic's dream.With tools in hand and skills refined,They conquer chaos with a witty mind.For amidst the clangor of hammers and screws,Laughs echo freely, chasing away the blues.With a jest and a grin, they tackle the task,Turning mishaps into triumphs, no questions to ask.Their craftsmanship shines, a beacon of glee,As they breathe life back into each vehicle spree.Yet amidst the hustle, a joke is shared,A moment of levity, a camaraderie bared.For in the realm of repairs, where tensions brew,Laughter's the glue that sees us through.So here's to MB Collision Center, bold and bright,Where humor and skill unite in their flight.In their care, our vehicles find delight,And laughter rings out, a joyous sight!
Thai Johnny Nguyen
2 months ago
Really pleased with the repair work on my car. The team handled everything professionally and quickly. I felt well taken care of throughout the process. Thanks for the great service!
Adam Powell
4 months ago
The absolute worst experience I ve ever had with any business in my entire lifetime. Run as fast as you can in the opposite direction. The pompous GM will feed you plenty of lip service but don t be fooled. I was quoted 8 days. It took over 6 months for them to return my vehicle the 1st time. With half of the issues not fixed and twice as many new damage issues. One and a half years later and it s still not fixed, with additional, extensive, mind blowing damages. Dozens and Dozens of Extra Issues. Like they took my car to a derby in my absence. Run as fast and far away as you can. They under quoted my vehicle which should ve been totaled, so they could get the work. Did not report additional necessary work costs to insurance and claim there s no work order documents either. Sham of a collision center, run by used car salesman and workers who reside in Mexico and have zero investment in the quality or safety of the repairs done to your vehicle.
Maricela Acosta
2 months ago
MB Collision did amazing work on my 2022 Toyota Camry. My insurance company recommended this place. They are very professional kept me posted of the work that was being done. Very impressed!
Samantha Bodor
3 months ago
After a plow and deer running into my husbands truck in the past year, we decided to have the body fixed. After getting our truck back, my husband is so happy that his truck looks brand new! I highly recommend this repair shop!
Roy Johnson
2 months ago
The quality of work is fine. It s just initially when talking to the the estimator he rubbed me the wrong way. Not to mention the front desk lady. But when I picked up the car the estimator was more nicer. I d probably use them again if need be.
Amanda Castorena
7 months ago
Went through my Geico insurance to fix really bad scratches all over the front of my car. Geico set up the appt and coordinated the rental and MB Collision was ready to assist me with both when I showed up.They give you a link to stay up to date on the progress but I do suggest calling the day you are expecting to pick-up, just to make sure it's ready to go. Mine was delayed a bit because of a replacement piece, but it was only 2 days beyond the first estimate. When you call in, they answer fast.My husband's favorite part is that they detail your car when it's ready. It's nice to pick up the freshly repaired car that's cleaned both inside and out.Services: Painting, Body & Trim
bri p
a month ago
They did a great job repairing my Honda s bumper and they even polished my headlights and cleaned my car and it only took one day! I highly recommend them
Andrew Sawyer
6 months ago
Writing for a friend: Hello this is Stella and I had work done on my Tucson on 9-25-23. Outstanding service. They were able to have my car ready in on day. It looked amazing and I am so happy with the staff. They were very informative and keep me posted through out the day on the progress of my vehicle.Thank you for your excellent service.
Sonia Calderon
4 months ago
My husband had a good experience with MB Collition center before with the repairs on his truck so I brought my car for repairs as well and I m happy with the service. It was done on a timely manner and the shop answered all my questions and kept me informed while the repairs were done .
Ericka Saucedo
6 months ago
MB Collision turned a stressful situation into a pleasant one. The staff was great they kept me updated daily on the status of my car and they did such a good job on my repair. They definitely went above and beyond.Service: Body & TrimService: Body & Trim
Emma Goldman
2 weeks ago
This repair experience was an excellent one! The car looks great and there were no unexpected problems in the process of the repair.
William Robinson
a week ago
Great and fast repair. They even detailed my truck. Excellent service.
hector lopez
3 months ago
I had an overall great experience with MB Collision Center, my vehicle looks like the day I bought it at the dealership. Great personnel and Customer Service.
William Philipps
6 months ago
Took my 2021 Ram pick up in for repairs after getting rear ended on the freeway. MB collision did a great job putting it all back together. Very honest hard working shop and I would recommend them to everybodyServices: Painting, Body & TrimServices: Painting, Body & Trim
Nick Madrin
3 months ago
Had great service through the whole process got into a fender bender where the other person agreed to pay all damages took it to them they gave me an estimate and got the job done in a timely manner!
Debroha Skinner
7 months ago
MB Collision repaired my car after it was broken into and damage was done to my steering wheel column. They took a bad situation and made me feel more comfortable about the entire situation. They treated me with courtesy, and did an excellent job, so I would highly recommend them.Service: Steering & suspension repairService: Steering & suspension repair
ENRIQUE NERI
a year ago
I had an awesome experience Jerry was really helpfulAnd knowledgeable I highly recommend this location great job guys.. And thank you for repairing my LexusServices: Painting, Body & TrimServices: Painting, Body & Trim
David Lock
3 months ago
These guys fixed my CTS coupe from a T bone accident to you can t even tell it was in a wreak great job and great people and they did such a great job I took my truck and in and now it looks like new! These guys are the real deal
victor guerrero
2 years ago
Well my car was stolen on Mothers Day morning and recovered 2 days later May 11, 2021. I decided to go with a Geico Partner to be covered for damages and the recovery work by both company guarantees. Well it took well over 3 months to get my car back due to some unofficial delays of some parts, and KIA dealership getting involved in the engine repair, but once I did get my car back from MB, it was like a brand new car! Alex provided exceptional personal service to me even going above and beyond Geico 30 day car rental policy and provided me a rental as well without charging me. I can't say enough about how it came out in the end. Thanks for the New Car MB!Victor GServices: Tires, Steering & suspension repair, Painting, Electrical, Auto engine diagnostic, Body & Trim, Welding, Oil change
Cody Eagle
7 months ago
No complaints at all with this collision center. They sent me text updates regarding the repair of my vehicle. When I was pulling out I noticed something was wrong with my car and they fixed the problem even though technically they were closed. That shows they care for there customers. Plus the staff were great and friendly to me which a added bonus.
SANJAY Chachad
4 months ago
Good communication. Clean simple process. Insurance was with Geico. They worked directly with insurance company. made process easy.
Mark Anthony
6 months ago
Brought my honda here after getting rear ended and was very happy when I got it back . My rear bumper looked brand new and cleaned my car inside and out. I also love how they made my car rental reservation easy.
Nivar Rivera
5 months ago
Poor workmanship on my car, parts fell off while driving car causing damage to part they just replaced. Dont take your car here and dont let your insurance advise you to take it here. Go to another shop. Do your research for a food repair shop.UPDATE 8/17 Took my car back to MB shop and was given a rental for my time. Shop manager assured me 100% that they will make things right and give me my car back with complete satisfaction. Hope they are correct.Update 10/26/23Got my car back 2 weeks now and car runs and loks great after tedious time in the shop but customer service is good and they did a good job of keeping their promise of making it right and Im happy with their work but the bumps along the way to get my car done right is something MB needs to work on.
Debra Coburn
2 months ago
Jerry and the team were phenomenal. They kept us informed the whole time. I would definitely recommend this place to everyone.
Mt Conn
2 months ago
The experience was so good and calming I had a good experience with them, especially with Brad and staff so if u need any services I would suggest them for sure