Walmart Auto Care Centers

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  The Outdoors
3 months ago
They changed my oil in a quick and professional manner, however I was missing a windshield wiper and I asked the technician to add that for me. (They do a whole add-on routine, I only asked for the missing wiper and air filters) Then I get the bill and I notice both wipers were replaced and no filters were replaced. This is upsetting and not dealt with correctly after I had called them. The technician was reprimanded, I didn't want that to happen(give him the benefit of doubt as an honest mistake) and they want me to drive all the way back to swap them back. The wiper was $12 not enough to go back for and not enough to lose a customer over. Walmart, do better!

  Jackie H (JH)
2 months ago
We stop at Walmart auto center to fix our flat tire and Luis and the other staff are so helpful. Nice people I will definitely recommend them

  Pamela Smith
6 months ago
A Walmart Auto Store from a different location forgot about my appointment and didn't have enough time to put two front tires on. They ended up sending me to this store promising they would get it done and a phone call would be made and not to worry. I arrived here at 5:58pm. There were two cars in front of mine, one came in for two tires and the other for an oil change. I waited in my car for about 10 minutes and when a worker did arrive I was told they wouldn't have time to put tires on once again. I explained what was told to me from the prior Walmart manager, he seemed irritated at me because I wasn't leaving and eventually he said he would ask his manager. He came back and said they could get it done and he had me sign the tablet and I handed him my keys. Around 8:00pm and I'm sitting in the waiting room just for an employee to come in and tell me that they can't put tires on and they're closing at 8. He said he was aware of the situation but, they had already stayed open later for the two cars before me and basically couldn't/wouldn't help me. That I could come back tomorrow. I left in tears. I had to leave my job early because of the appointment I had at the other Walmart Auto. My tires were really bad and it had rained already and I live 45 minutes away. As I was walking out another employee working the counter made a remark about making an appointment next time and they would get it done. Beyond my disbelief that I waited that entire time just to get told they couldn't do it after they promised they would. From the attitude from the very first employee that was taking my information and then the comment about making an appointment as I was already leaving in tears was ultimately frustrating and I'm still in disbelief of the entire ordeal let alone the customer service at both locations.

  truthtuube
6 months ago
For a gigantic store that offers prices that are attractive to mainly low income people in a sprinkling of other sorts, it's amazing that they can operate as well as they do. Usually you can find a staff person if you look around a bit. They have a ton of stuff in the store. They are a subsidiary of China or vice versa but what the heck!

  Lyla Attebury
2 months ago
Great customer service awesome employees very helpful and efficient serviceFor a great price

  Christina Choi
a year ago
We re road-tripping from WA to CA and got a flat along the way, we called the day of and Mike was super understanding and accommodating and got us in right away. It s Easter and nobody else is open, thank you a million times!! : )

  Tasha Lynn Green
2 years ago
I was recently driving from CA to WA and I happened to get a flat. I managed to find this walmart and I waited there until they opened, I called to make sure I didn't need an appointment and ask if they might have the size tire my kia would need to Finnish my trip, I wasn't even halfway there before this misfortune got me. Anyhow I was back on the road by the afternoon and it honestly was a good price too, they even checked my battery, lights, skid plates, and all 4 tire pressure and lugnuts before heading out. These fine mechanic's are a+ in my book. Thank you for your hard work and kindness. That's still the best looking tire I have lol

  Rachael Brick
5 years ago
Very quick and efficient. Not the most friendly staff. They seem like they don't want to be there which does make me wonder if they really care about the work they are doing. But none the less this visit was productive as my neighbor needed a new battery and they had what we needed and we were out the door in 5 mins. So thanks for the speedy in and out, that doesn't happen to often at walmart!

  Rick Johnson
2 years ago
Drove up to the auto center oil lube. Had to wait about five minutes to get my truck keys handed into get my truck taken care of. But the auto center people are friendly and took care of my truck and me. I would come back and recommend them to family and friends.

  John Harris
a year ago
I'm not quite sure I'll ever go back to this Walmart auto center all I wanted to do is have some tires mounted on my car that I bought from somewhere else although they did say that they had no problem putting them once I got down there and they rejected me which put me in a real bad situation but thankfully I found a tire Shop in Redding that was more than willing to accommodate me

  Brian Wyatt
2 years ago
The guys in the Auto Service area were great. They really made me feel like they cared about me as a person which translated to me as caring for my Jeep equally. If I lived on Redding I would keep coming back.

  Travis Dillard
4 years ago
Terrible. I was getting ready to head out of town for along trip. I took my car in early in the morning before it got busy for an oil change and tire rotation and they forgot to rotate the tires after quoting me the price for rotation. Once I picked it up they estimated 2-3 hours to rotate the tires at that point. They didn't seem to care at all that THEY forgot to rotate the tires and expected me to wait that long!

  Lana Warren
2 years ago
Friendly Quick Service, had my headlights restored for $25 in less than an hour and they look brand new! I will definitely be recommending it to everyone I know!

  D S
13 years ago
while the cost is good, the customer service is awful. I dropped my car off around 11:45 am today, it is now 5pm and I have not gotten a call back. I decided to call them and I have been waiting on the phone for 20 minutes for someone to pick up. The system keeps repeating "your call is VERy important to us. please hold while your call is routed to the next available associate."never again.

  D OH
4 years ago
Had a serious trust issue after requesting a particular brand if oil be used on my oil change.and paid extra for this request,as i was told they would gave to pull thus oil from the store shelf because they didn't stock that in their pump in the garage. So to see them add the low grade oil from the pump into my engine for the first time ever was a huge let down considering i changed my factory oil to castrol when it had less than 100 miles on my brand new truck. Havent used them since. Also when they state how many grease zurks they lubed its always a different amount.ive changed my own oil every since

  Michael Peterson
6 years ago
Fast service and affordable place for an oil change. We almost always take both our cars here. They provide a ticket with a barcode you can scan at any of the price check machines to see if they are finished working on your car.

  Terri Ford Bell
a year ago
The manager and team here we're amazing. Fast, friendly and they listen to you. Highly recommend.

  lane weide
4 years ago
Recycle my oil there because they always have ability to take it no problems , although usually busy . Also had a very good experince purchasing special order trailer tires for my rv best price & good service

  carl mcmullen
a year ago
Excellent service received from the employees at this branch.Went above the minimal requirements to replace a defective product.

  Roeleo 2016
9 years ago
I washed my truck. Then went came to Walmart for oil change. They took about 40 minutes. I came out and found a dent and scratch on my tailgate. They denied it, I keep my truck very clean and washed. Im never coming here again.

  ED ROLLINS
5 years ago
Went to Walmart for tires!At first was told forst come first served, Well 2 1/2 hrs later my car had not moved, and ever car i had seen when i checked in was gone,the people that was waiting where gone,all new car's in service bay's...only when i complained did they move my car in!! Need less to say i will never us Walmart service again..also the counter personal was very rudd as well..

  Lewis Bailey
4 years ago
This a horrible miss ran Walmart. They have advertised on the web that they close their Oil Change Department at 7:00pm online but they have posted at the store that they close at 6:00pm and the cost of gas now a days I feel like they owe me something.

  Tay Mcelroy
4 years ago
Placed a call to the auto center at Walmart Nov 3rd 2019 8:35 am .. with a question.. is there a wait??The lady I spoke with was very very rude...I'll change my own oil and dump it in Walmart parking lot

  The Beach Today
10 months ago
Nice work. Only $60 for the oil change

  Robert Lane
6 years ago
Refused to replace my Miata battery because my year wasn't in their book. Miata hasn't changed the size cranking amps in 30+ years. Incompetent, lazy, stooges.

  Kim Price
4 years ago
Standing in line waiting to check out and they took three other customers in front of us! There was 2 ladies working and had 2 registers open but WOULD NOT USE the second one to ring us up.

  Mark Lloyd
7 months ago
Great job on mounting and balancing my tires.

  Jesus Hernandez
2 years ago
Fast and friendly service. They took the time to explain to me a situation wit&my alignment.

  Odie Odie
5 years ago
You can't even go out the door someone has to unlock it for you to go in and out the store they even keep the underwear locked up at the store I can't stand the store avoid it at all cost rather order from them online much easier that store on Dana drive is horrible

  Scott H
10 years ago
Do not go here. They are very rude, poor quality, And incompetent. They won't know what to do, if they do they won't perform correctly, and will get oil on you upholstery. I realize the opportunity to multitask here, but is not worth it!!!!!