SJ Denham Collision Repair Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Sarah R
a year ago
No one really wants to be in the market for a collision repair center, but I'm happy to have found SJ Denham! They did a great job fixing our car after we were rear ended in July. Not two weeks after we got my car back, my kid was in and accident with our other car! I didn't even hesitate to call SJ Denham for that repair. The good people at SJ Denham took care of us from start to finish. No surprises, no delays, and no complaints regarding their finished work!

  Miriam Leal
a year ago
Amy and the team here did a fantastic job repairing damage done to our GMC Acadia. They were communicative and stuck to the estimated repair time. When I had a question after repair they were very responsive and assisted immediately. As an added perk there is a Hertz rental in the same building so you can drop off your vehicle for repair and rent a temporary car, all at one place!Service: Body & Trim

  E H
a year ago
The customer service lacks severely. I specifically worked with Jennifer regarding repairing my Durango. It took over a month to get my car fixed and Jennifer said they would pay my rental car fee that ran over a month. To this day 5 months later she still has not reimbursed the $130.00. Also, my car started over heating after repair, and they could not figure it out. Turns out after taking it to a different shop that the hose put on the radiator was the wrong size and they also did not change out the thermostat even through the damage to the radiator was on that side. They took the old the thermostat and put it in the new radiator.Service: Body & Trim

  Thomas Kreider
a year ago
If you read the previous one star reviews, Jennifer's name comes up more than once. I purchased my Jeep from Denham's dealership across the street. In October, a lady went through an intersection and hit my right side, totally disabling the Jeep. It happened to be my service vehicle and I was hoping someone would understand my need to get the vehicle back on the road as soon as possible. I taked to Ryan, who referred me to Jennifer. Jennifer took little interest in my situation, holding the vehicle in their back lot for nearly 3 weeks before deciding it needed to go to a front end specialist. Part ordered, part came damaged. Part ordered again, part came back for wrong vehicle. Three weeks later, part was installed. Since it was the incorrect part, the gearing needed to be changed. Off to another specialist and another two weeks. Now it was ready for the body work 60 days after first receiving the vehicle. I asked Jennifer when they could get to the work and she promised that if I returned the vehicle on Monday, January 2nd, , they would immediately start the work and would most likely have it out by the end of the week. Three days later it was still sitting in their back yard. I called and Jennifer referred me to Amy. No explanation on why Jennifer told me what she did...just that they couldn't get to it for a couple of weeks. I had to call them back two weeks later to finally get a commitment. Work finally completed 90 days from time they first got the vehicle. Needless to say, my business suffered during that period and I would have taken it elsewhere had I known the lack of service I was about to receive. It was all paid through insurance and Denham received over $20k for the repairs. You might have thought they would have been better at processing and communicating, but you would have guessed wrong. I would definately stay away from their collision center.Service: Body & Trim

  Amy Hyphynorcalgirl Moore
5 months ago
Idk yet how my repairs r...I was waiting on aaa to approve repairs for several weeks b4 I was able to get my car repaired..but it wasn't sj Denhams fault...it was aaa.

  Greg Smith
9 months ago
Best collision repair center that I know of in the North State. Quality workmanship and knowledgeable, friendly service is their motto and they are true to their word. I would not go anywhere else for my vehicles!

  Unheard Voices
a year ago
The customer service lacks severely. I specifically worked with Jennifer regarding a customers vehicle repairs. Instead of actually assisting customers to alleviate further hassles & delays, she intentionally made it more complicated than it needed to be. She did not even communicate so alternative options can be available to all parties involved, she just told us what she did after doing it even though that was not the preferred method.

  Kelley Verhoog
2 years ago
We had an excellent experience with auto body repair at SJ Denham collision and we especially liked the estimator, Amy. I took our vehicle to three different auto body repair shops and Amy was the most educated estimator and also she gave us by far the best price. Our truck was repaired to perfection. Thank you to Amy and the staff there!Service: Body & Trim

  Clayton James
2 years ago
So I'm on a road trip heading from Tacoma Washington to Long Beach California oh, somewhere around 1100 miles, when I collided with a ladder that was on the freeway after it bounced around like a freaking pinball between cars. Unfortunately I had to hit it and it struck my vehicle from underneath oh, ripping the cover from the underside of the car. I came in and asked them on the fly if they would help me because after about halfway through my trip the flap Broke Free and was being pushed down by the air as I drove and scraping along the freeway. Wonderful! These guys were so helpful from the desk staff to the people helping me with the issue and I could not have been more grateful so I wanted to leave a review so people can see how helpful they were to me. Great service and thank you so much!

  Jasmine Edwards
5 years ago
Someone rear ended me, and it was a total nightmare. The insurance company handling the accident was awful, and I was expecting the collision center to be just as bad. It was actually pretty AMAZING. The guy who worked on the car was kind and gracious, the women who worked in the office seemed to really care about our experience and wanted things to go as smoothly as possible for us. I was very impressed with how quickly they got us back in our car, and how great the service was. Would highly recommend to anyone who wants a good job done on their vehicle while also being treated well. Never a hint of attitude from anyone here!

  Mimi Moseley
8 years ago
I took my Toyota Highlander to SJ Denham after a truck backed into my car in a parking lot. The estimate was given quickly and completely and they began work the following Monday. Amy, the Denham rep, contacted me throughout the process to let me know how things were going. I picked my car up today, four days for the repair, and everything was PERFECT!If one must have car repairs made due to a situation like mine, it is GREAT to know we have a fabulous local company to makes things new again.HUGE thanks for Amy and the staff. I am VERY happy.

  Kelly Madison
6 years ago
Someone hit my car in the parking lot, thankfully they left a note. Took it to SJ Denham for repairs. They were extremely helpful, informative, kind and talented. Kept me informed ad much as i wanted to be and did a great job on the car. You cannot even tell it was repaired. Customer service was awesome.

  Anthony Platz
2 years ago
Do not waste your time with this company.After a week waiting for an estimate on collision repair for my vehicle amy never called me with a quote.Called and left message and another week went by no call back.Went to another collision repair place and got a repair estimate emailed to me in an hour.Two weeks wasted thanks for nothing amy

  Tashina Taylor
5 years ago
Very helpful, kind, reassuring, and most importantly, did an excellent job of taking care of my car.

  Christina Farris
3 years ago
Great work, awesome shop. Would definitely use them again if ever needed.

  Niko Kaplanis
7 years ago
Just the beginning, Misty has been wonderful!

  bradley hewitt
6 years ago
Want the best considering it was covered by insurance

  Ridge Lipovac
7 months ago
Friendly staff.

  Keith Wood
a year ago
Bad, just bad!

  Don Ostendorf
11 months ago
Good workmanship

  michael sheehan
5 years ago
Fast service & price

  Tom Baca
5 years ago
Super Friendly

  Karina Steele
2 years ago
Delicious!