NAPA Auto Parts - Enterprise Auto Parts

4.3 (255)

  2304 Churn Crk Rd, Redding, CA 96002
  (530) 222-5565
  napaonline.com
  Claimed

Auto parts store Auto parts market Car accessories store Car battery store Car repair and maintenance service Motorcycle parts store Racing car parts store Tool rental service Truck accessories store Truck parts supplier

Service options

  • Curbside pickup

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Amber Montantes
2 weeks ago
The office staff upstairs is completely unprofessional and refuse to follow law. Their "bookkeeper" is keeping my daughters child support from her by not submitting the payments even with a garnishment notice. They even have worker driving heavy machinery when they aren't even qualified to do so.

  Dana Archuleta
5 months ago
I asked an employee to scan the barcode on my battery to determine if my warranty is still good, he refused. He said I need my receipt, I said if you scan the very visible barcode it will give sale information. He refused. I won't be back. I won't recommend them either.

  Darleen Marks
2 months ago
Very helpful have most parts you need

  Linda Barnes
4 months ago
Always ready to be helpful. Even put on my new rear windshield whiper on.

  EDWARD VIANO
3 years ago
Helpful, knowledgeable, always has the correct item(for me at least).Quality of replacement parts is (usually, with a few exceptions) pretty good.Overall, a pleasant experience, clean, and has an agreeable odor inside.This is what keeps me a loyal customer for 28 yrs...(very convenient as well)Jerrold Edward

  codlinecody 50
2 years ago
I went to go buy an A/C recharge kit today and the pricing of this item is more then doubled here I paid 72$ for the recharge kit to find out when I went to home depot they had the same kit for 35$ I will be returning the kit tomorrow! Should be giving a 1 start but gave it a 2 star review because of how nice the employee was.

  Mike Raffety
4 months ago
Great people and very knowledgeable

  ROKEN 33
10 months ago
It's a good thing the lady behind the counter knew what she was doing sizing my brake line as i had the wrong size in mind. Thank You!

  david 38
5 years ago
NAPA Auto Parts has a vast variety of Auto Parts and a really good back shelf area where they stock virtually everything !You're going to pay a little more at Napathan other places in town.but if you want the good stuffyou got to Pony up the dough.From my experiencethey always have the part I needand they never have to order it.you usually walk out with what you needbut if they don't they'll be more than happy to order itthis is definitely a good place to go.And there's two locations in townone on the old side of town and that location has a machine shop for your convenience ,and one in Enterprise so you're never that far away. . .

  William Jackson
6 months ago
They returned my alternator that went bad after 2 months with no receipt

  Subie Row
4 years ago
Very poor customer service. Parts are low quality. (They use to be high quality) Counter people know nothing about their store how to interchange or how to help the customer. They always treat people like they hate their job..They are usually my last stop. I do not like going in. They always pawn your question off on another store by telling you that they might have it. Or that their machine shop sells those tools... just to drive across town and have one of the guys look at me like a dummy..Always overpriced for the same part compared to az or o'riley. Amazon and Ebay bear them all..

  Stephen Grogan
a year ago
Very helpful and more informative then other auto parts and self repair chain stores. They just charge a lot more for same items you can get at any other store

  kevin cooper
a year ago
Every time I go there which is often,I am always in and out.They have a great team, and refer them to anyone who asks..

  Billy BillyBobJimJackCornDogJR Davis
3 years ago
place puts other brands in napa boxs and sells them as napa brands. my distributor was 1157.00 at there store. found it at orileys for 53.00when ordering pick up, over charges me every time. difference doesn't go back on unless i call corporate to complain. no napa know how there. when i have questions, one guy in particular gets angry. check out lady is real nice though. every sensor, belt, hose, and tool ive bought was way over priced and failed in next to no time this store is the reason I'll never go back to napa again.

  Lexi Meier
5 years ago
Very good. The person at the desk asked me if I was purchasing a gift card for local use and when I said no, it was for my son who lives in the Napa valley. So she told me I would need to some way contact Napa auto parts in that area. I thanked her for that information. Very helpfull.

  Matt C in Redding
2 years ago
Napa auto parts is ok, some deals on sale ads are not available because it is not a corporate store, from what Cindy told me yesterday, they do not always have the items in the sales ads because of "corporate in Sacramento"..UPDATE: Lost two stars and my respect due to employee #109. He is just plain rude and not professional. I asked him to correct some problems from a previous purchase and he acted really bothered by it all... I am not done with poor performing employees at Napa- Napa DON'T know how!

  Ed Drewsen
4 years ago
I bought lifetime warranty tools many years ago at the Anderson store which was then and is still part of the same local ownership as the Enterprise store. I've had to go in and warranty a few sockets, and rachets. They stopped carrying the good rachet I bought originally, and around fifteen years ago they traded me for a far lesser product. I've had them replace the guts twice, and took it in around a year ago to get it repaired again. They told me I needed a receipt. I bought this stuff 31 years ago with a lifetime warranty. Who the heck keeps their receipt for 30 years? Napa lost a customer for life because they are wriggling their way out of their warranty! Lost my kids too. My son tells the story more than I do. They know how to run off customers.

  Ken Russell
8 months ago
Great people, very large selection, with quality parts

  RedLightHitter
9 years ago
I have ordered parts from this Napa. They really don't listen when making and order. Ordering the right make model but wrong cab size is important. Also, how long does it take to order a item, know where it comes from, yet not know where it is or the shipping number to track it. A common item should not take two weeks to arrive.

  Anne Cooper
2 years ago
When you go to ask or need help they always will search for your parts even if it is another store, that will help you put on wipers , change batteries ect very good people!!

  Steven Musnicky
2 years ago
This place has everything I need for my truck. Some staff were really friendly and others were blah...lol...they also have the capability to get what u need if it's not in stock

  Sidney Bailey
2 years ago
Not a Napa shopper bit pricey for me but the shelves were stocked got what I needed with a quick and courteous checkout.

  Peggy Simensen
4 years ago
Marie at the churn Creek store in Redding, ca. Bless you !I was looking for an air conditioning refill hose with gadge. All the stores I went to were out and them to. She found a discarded hose from a refill can. I already had the freon and the hose I had was defective. She went out and beyond to help. The weather 100+. Thank you Marie it worked.

  Juanita Huffman
a year ago
Excellent service, always the employee there to help you if you have questions

  Josh SR
5 years ago
these guys are great, always will go out of theyre way to help and the service ppl are very curtious and helpful. been coming here most of my life since i was a teenager and rarely do i hv a mix-up.they know their stuff and great prices too- josh

  Charles Salmons
8 months ago
Great store, very helpful and experienced!!

  George Parker
a year ago
Knowledgeable, friendly staff. Good prices. My go-to for vehicle parts in Redding.

  Louis Nash
7 years ago
Napa is my standby for auto parts if I have to have them immediately. Frankly, if I know the part number and I can wait a day, I use Amazon every time and I save a bundle of money. Usually, the parts from Napa are of fairly low quality and are made in China. If it weren't for the two older women behind the parts counter, I would never come here. I swear I can bring in a part off an old Ford tractor and she knows what it is, where to find it and brings it back in minutes. No asking irrelevant questions about AC or 4x4. When she's gone, so am I.

  Haley H
5 years ago
They were awesome! Had a really hard time finding the o2 sensor I needed for my car.... They had it in stock and saved my life

  Terry MacDonald
a year ago
Lady at the counter could be a little nicer. Much to difficult to get a veterans discount.

  Opening Hours

Monday 7 AM-6 PM
Tuesday 7 AM-6 PM
Wednesday 7 AM-6 PM
Thursday 7 AM-6 PM
Friday 7 AM-6 PM
Saturday 8 AM-5 PM
Sunday 8 AM-3 PM

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