Locust Street Auto Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  scooter Doo
a month ago
Offered free estimate. Later charge about $200 for it. Also their estimate was super high compared with other shops. Not recommended to any one. Repairs cost would have been extremely high that I was offer to leave the vehicle for as long as I need to come out with the money.

  Lee Rutter
2 weeks ago
I have been to this shop three times now and I have to say I am very pleased. They are on time. Communicate well and priced very well. I think I found them on Yelp and I will be going back whenever my older car has issues.

  Veronica Serrate
4 days ago
I had an appointment set for 2 when I dropped the vehicle off they told me they'd call me when the car was done being inspected. I never heard from them and when I finally called them 10 minutes to closing time they said the car had never been inspected because the tech wasn't even there. My car sat in the shop for 3 hours and had not been touched. I went back and was quoted a total of 2,300 for an AC repair and ended up going elsewhere and got the repair done for less then what they were going to charge me for my compressor work alone . I agreed to them replacing my compressor but when they realized I needed a condenser as well they where going to charge me an additional 600+ I knew they were over charging me so I told them no so they put back my old compressor and charged me 500 dollars for labor which was still ridiculous. This place is a joke.

  Chantelle Smith
a month ago
UPDATE!! Thank you so much Brenna for reaching out and making it right! My truck is now oil leak free and I will definitely be returning for any future repairs.Went for an oil leak repair. Spent $1100, and had to return 3 different times because the leak was not fixed. Needless to say I will not be going back a 4th time, the leak still is not fixed and they want me to spend another $2,200 to fix it. I gave them plenty of time and opportunity to fix it and make things right and they will not.

  J E
5 months ago
Brook is amazing and remembers her customers. I was thankful that they offer rides to and from the shop normally I'm just stuck waiting around for a few hours. They usually hold my car for a day or two when I take it in but they did a whole inspection on my car so that could be the reason for holding it so long it is a little expensive with labor costs added on but I was given 3 year warranty on all the parts and I did have to take it back in which they offered for free because of the warranty. I trust them to do the job right and they stand behind their work.

  Jose Hernandez
2 months ago
As always, I m always pleased with the quality of workmanship and materials used in the maintenance of repair of my Pickup truck. I use my vehicle to travel long distances and gives me confidence driving it after I bring it to Locust Street Auto Repair shop. Thank you.

  Marlene Hill
2 months ago
Great people and service they figured out what was wrong with my backup camera and were able to fix it for a lower price that I was quoted at Ford. Thank you so much. Excellent service and I look forward to doing business with them again.

  Richard Hicks
a week ago
I recently purchased a class c motorhome, brought it to Locust Street Auto Repairs. For LOF Thanks Guys great job. MUCH APPRECIATED

  Alyssa Clark
7 months ago
They were able to get me in right away after some car troubles. They inspected, called back quickly and let me know the immediate issues without pushing me to fix all the minor issues. They were able to get the needed parts and have it fixed by the next day for me! Front office and mechanics where easy to talk to and made the whole ordeal less stressful for me. Definitely recommend to anyone!

  Mallory Hancock
7 months ago
Had the best service over at Locus St Auto repair. They were fast to get me in when I was in need, thorough with inspecting what was causing the issues, and a quick turn around for repairing my car as well.Respectable people who you can trust.Thank you for everything. Hopefully I won t be back, but if I do need to I know where to come now. Services: Auto engine diagnostic, Vehicle Inspection

  Dann Lopez
3 weeks ago
Price and policy explained beforehand. Wait time for oil change was short and sweet. You guys get all my business.

  Benjamin Cogan
10 months ago
Got a coupon in the mail. Was a very cheep price for a synthetic oil change. I drive a 2014 Toyota Avalon. It was a big professional shop. They had a really nice air conditioned waiting room with phone charging station. My wait was about 1:15 minutes. I don t mind waiting for things done right and professional. The staff was very nice and helpful. I am happy with my service. I got a report on my phone with a picture of my car in the shop. I thought that was cool. They made a customer and friend.

  Jason M
3 months ago
Friendly staff. I used a coupon for my synthetic oil change. Great price. Quick service. I would recommend.

  Justin Stover
5 months ago
I had a great experience with locust street auto they quickly and accurately diagnosed the problem and were really reasonable price wise I will definitely use them again if I ever have car trouble

  Cindyl Wines
2 months ago
Quick and efficient team at Locust Street Auto Repair they did my Oil change Faster then Walmart and charged less the Jiffy Lube!

  Jos� Hern�ndez
7 months ago
The staff at Locust Street Auto Repair are professional and friendly, always ready to help and keep you clearly informed on details of the mechanics of my vehicle I may not fully understand. Recently I have my truck serviced prior to a strenuous 2500+ miles trip, the vehicle performance was flawless! It gives me confidence to drive my cars after I have them serviced by a shop I can trust. Thanks!

  Laura Lopez Burgdorf
2 months ago
Brandon and the team got our car ready for a long trip and repaired a leaking oil pan.They were great to work with!

  Alexandra Mills
6 months ago
Not knowing anything about car mechanics, Locust Street , Brandon, has explained and kept close attention to my car and my daughters'.I like that in a business. He explains what's being done ...easy to understand.I will always take my cars there, atLocust Street Auto Repair.

  Lyn Singleton
3 months ago
The people who work there were incredibly wonderful, kind, knowledgeable and they do it all.The area where you wait is clean, comfortable and has tv, they could use more variety of magazines. Lyn Singleton.Services: Vehicle safety inspection, Auto maintenance, Oil changeServices: Vehicle safety inspection, Auto maintenance, Oil change

  Cole Ruiz
10 months ago
I have nothing bad to say and I would give them 10 stars if I could. Where do I start? First the lady that helped me check in was so friendly and knew her business. I received the best price and service but that's not even it!!! My alignment is the best it has ever been, in any car I have ever drove and I am not kidding!! My car drives with no lean at all!!! Hats off to Dave he is the best!!! I will definitely bring all of my vehicles and friends there... FOREVER CUSTOMER HEREService: Tires

  Brooke Gillespie
3 weeks ago
Such a great experience! They did amazing! They were quick as well . Highly suggest this place for anything! Thank you for all you do & getting me back on the road . You guys are Awesome!Service: Oil changeService: Oil change

  DAPHNE RIPPEY
3 months ago
Great shop, super friendly staff. Always take care of me when I bring my car in. 100% recommend.

  04jdauph
11 months ago
I've been going here for about 4 years now and they've always taken great care of my vehicles. Honest and hardworking. Work well with warranty companies. They're timely and courteous. Thank you Locust Street Auto, keep up the good work!Services: General repairs & maintenance, Auto engine diagnostic, Tire rotations, Vehicle Inspection, Side view mirror repair, Auto tire replacement, Oil changeServices: General repairs & maintenance, Auto engine diagnostic, Tire rotations, Vehicle Inspection, Side view mirror repair, Auto tire replacement, Oil change

  Dani Leigh
6 months ago
Terrible experience, had my vehicle for over 4 months and was promised week after week it will be done "in a week" paid more than double for used parts that were supposed to be "factory new"!! And they were going to charge me an extra $1000.00 for sometging that wasnt done! Never again. Lesson Learned.

  C8 ME
10 months ago
Everyone here was GREAT! I ve never had better service from an auto repair shop. They kept me in the loop and up to date on the status of parts for the job, coordinated and shuttled me to get the rental car AND met after hours on a holiday weekend to ensure I got my car when it was done! Brooke and Brandon are the best and the guys who did the work did a great job. Thank you guys again!Services: Auto power window repair, Auto A/C replacement

  Mark Zolezzi
9 months ago
First class business all the way. The shop area is clean as a whistle and so is the lobby. The staff is always friendly. They go out of their way to give above and beyond service. I ve never had a problem there ever. I m a repeat customer. I ve never waited or had a delay in service. I love getting work done while I wait with their free wifi and comfy couches. Pricing is competitive. Staff is friendly. Work is professional. Schedule is available. I recommend this place for sure!

  Jared Noalan
9 months ago
Locust street auto repair should always be your first choice in Redding when you need work done to Your vehicle. Top notch service which is hard to come by these days!Had a water pump go out in my work vehicle and any down time is lost revenue for my business. They were able to get me in and complete all repairs the very next day and the price was incredibly fair! They even dropped me off and picked me up so I could save $15-$25 on an Uber expense.I don t normally leave reviews but this place deserved me to stop and leave a review for their above and beyond efforts fromtheir entire team!

  Jodi Lucas
8 months ago
With Redding heat you need your air conditioner working. Went in yesterday, was immediately helped and the mechanic discovered a mouse was storing acorns in the cabin filter dropping into the fan area. I was in and out quickly and air running great! Appreciate the kind staff and mechanic who worked on my car. I highly recommend this business!

  Cheryl Amen
3 weeks ago
Check in was fast and easy . In and out in less than 45 minutes . Will definitely be a return customer .

  Jessi Carrillo
a year ago
We went in for a standard inspection and were very impressed. Super clean shop, excellent customer service, and we were in and out very quickly! Brandon and Brooke were kind, accommodating, and on their game. Thanks so much! Will definitely be back for any future needs.