McKenzie Diesel & Auto Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  James Gill
8 months ago
My truck was throwing a fuel rail pressure sensor code.I took it to them, they kept it Two weeks and said the problem was fixed. They charge me a thousand dollarsI picked my truck up and there was grease all over my leather seats the floor mats door handles etc. There was a strap In the bed of the truck covered with grease, so apparently they were using my truck to haul stuff around while they had it.Within two hundred miles it threw the same code. I took it back and this time they kept it for 3 weeks. Finally after calling them several times they told me my truck was ready. They never gave me anything in writing stating what they repaired. This time, there was a random hose clamp in the bed of the truck, which was a little disconcerting.Again within a couple hundred miles it through the same code.I ended up taking it to some place else with a mechanic. I dropped it off to the shop at 5 PM when they were closing. I got a call the next morning by 8:30 They had diagnosed the problem within 45 minutes. I had my truck back that afternoon.They were able to give me in writing what the problem was.Since then, I picked my truck up. Ran it down to LA and back put over 1k miles with no reoccurring codes.I would not recommend this shop and I would question.The certification of their technicians.

  Deejay Kwix
8 months ago
Amazing guys at Mckenzie. Had a Banks Performance intake horn with grid heater plate delete installed. Work was spot on, pricing for labor was more than fair. I will be taking my truck back for my next scheduled service very soon.Service: Auto maintenanceService: Auto maintenance

  Cody Hall
a year ago
They had a van that I purchased for over 30 days. When I got the van back, they claimed to have fixed all kinds of issues, yet they never showed any receipt of purchased parts or used parts removed. Additionally, they have terrible customer service. Their ability to communicate with customers is the definitive definition of bellow subpar. Zero accountability for claiming they drove my van all over to make sure they fixed it for days. I pick up the van on a Friday at about 530. I drove it 27 miles, and it literally broke down for the same issues I brought it in for over a month ago. In addition, somehow, they managed to actually make the vehicle worse. I was driving a ticking time bomb. They didn't ever check under the vehicle that was pouring fuel onto my exhaust. And could have flashed at any point. I'm fearful of the risk of other potential customers going to this shop. As there could be serious problems. Please be careful getting repairs done here. I recommend finding another spot. I will never again set foot near the repair shop. If I could give them a 0 star review that is doing too much for them.

  Over Thinker
a year ago
Thanks for helping Freedom Ford. You had his truck running in 20 min after TPC let him set in dirt for one week. You helped this Marine get his feet on the ground and smiling. God will continue to bless you all

  M M
a year ago
You helped the most humble Marine in TPC. He walked many miles to try to get his truck fixed when no one would or cared to help him. McKenzie thank you. Freedom Ford is rolling again for all our Country s Freedom!

  Mike Jones
8 months ago
Can't believe that dudes kids a Junky! You can totally tell he does crystal now that that guy mentioned it!Don't use this guy's! They just leave your vehicle outside with 40 others so people can get free parts!Worst shop in town!

  Deb Robinson
a year ago
This place had the knowledge and took the time to get a truck up and running. Others could not find the issue and actually suggested scrapping it. This is a top notch business ran with honesty and integrity. Freedom Ford is on the road again, thank you!

  Geoffrey Douglas
2 years ago
This is now and forever my go to truck repair shop as yesterday my 18 year old truck blew out a coolant fitting and I was able to get it to the shop and literally within minutes had me back on the road. They have helped me keep my Duramax on the road now on several occasions. They have an amazing customer service ethic and are highly qualified to work on any vehicle. Though unfortunately they prefer diesels otherwise I d take all my vehicles to them. Great mechanics and a can do attitude prevails here. I have been so lucky to have them save the day on so many occasions now!Service: Engine repair

  Patrick Fontaine
2 years ago
They found the problem with my truck that was different than my diagnostic and was much cheaper. Also said I was on a time crunch and got on it right away and fixed before the dead line. It was great working with these guys. Thanks so much :)

  Wanda K
a year ago
Great job fixing freedom ford's truck from the convoy. prying many blessings r being sent to u...your business grows from we the people. Thank u & God bless you

  Hiroko Primm
2 years ago
No wonder they got 5 stars!! Fast and quality services. I can trust them so I will bring my truck again for another fix. Mechanics are like doctors hard to find a good one and when you find keep them!!

  Hunter Thompson
3 years ago
Todd got me in and out super fast. Awesome team of mechanics caught a much needed repair that would have left me stranded, can't recommend this place more! This is the only place I'll ever take my truck now.Service: ExhaustService: Exhaust

  Tom Fretwell
2 years ago
Wonderful customer service and Excellent workI take all my vehicles to McKenzie..They repaired my air-conditioning in my Bus, When other companies couldn t figure out how to repair . Any Mechanical problems you have They will take care of and guarantee They go out of their way to make sure you have a smile on your face thank you Todd for your wonderful customer service

  Rick Opitz
a year ago
Thanks for getting Andrew aka freedom ford back on the road. He was a man in need, and you are the man indeed. God bless you and yours.

  MsChar Greenplate
a year ago
Great service; thank you for fixing The_Freedom_Ford s Truck when no other mechanic who worked on it could do so.

  Kaylene Black
5 years ago
Highly recommend this shop to anyone who is looking for a knowledgeable, honest diesel mechanic. Todd is the best; this is the only shop we will take our vehicles to even after recently moving out of the area his expertise is worth the drive!

  Kitty Love
a year ago
Thank You! To all mechanics that fixed The Peoples Convoy! . freedom fords truck. Excellent and Honest workers.

  Deb O
a year ago
Amazing company would recommend to all my friends. Thank you for taking care of Freedom Ford.

  Sheila Marlowe
5 years ago
I highly recommend bringing your diesel to Todd. He's very honest, reliable, experienced & motivated to fix your vehicle whether its an oil change, transmission, engine, etc.. He's maintained my vehicle & appreciate his hard work!!

  Cory Skidgel
4 years ago
Todd gets right on it and knows what hes doing and has great people working for him. Definitely wouldn't go anywhere else. Thank you

  Tejus Patel
a year ago
Thanks for helping out our buddy. Seems like a very honest and trustworthy person. Please give him a chance.

  Nicholas Economus
a year ago
Absolutely the most professional shop in the area. Thank you Todd, I really appreciate everything.

  Davitka
11 months ago
Guys who know what they re doing, fast repairs and fair prices

  Yolie Cortez
a year ago
Helped to repair the freedom ford s truck, thank you and GOD Bless.

  Cathy Crews
a year ago
Watched you save a patriotic young man this week. When no one else could .THANK YOU from Phoenix Arizona

  Silly4HIM
a year ago
Best diesel mechanic! Thank you for helping Freedom Ford!

  Demon
a year ago
Very Honest and Experienced Helped out a Marine with TPC.

  GhostBiker
3 years ago
Great auto shop. Always does amazing work

  Daniel
6 months ago
They get the job done!

  Deborah Hendrick
a year ago
He's a professional experienced mechanic. Trust