Made in America Made in Japan

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  J Lowe
6 months ago
Person that checked in my car and provided an estimate was not friendly. Told him I was referred by AAA app and offered 10% off labor for ANY repair as a member. He told me no discount because I provided my own parts. I had to provide my own parts because MIJ only use aftermarket parts (billed at OEM prices). But the 10% off labor was shown at least three places on the app and never mentioned that exclusion. I called AAA customer service and the rep said it was the first time she had ever heard of it. Apparently it was new to both of us. It took two days for them to do the 3 hour job and cost $600. Repair seems ok according to my temp gauge but there s coolant all over the new radiator and my Lexus has engine covers so I can t say for sure. I also provided new o-rings and seals for every hose that connected to the radiator but they just gave them back unopened and said they weren t sure where they went. It seemed like a simple repair and both the dealers were far away so I took a chance since they were AAA approved. But they didn t honor their agreement with AAA to give a discount for the referral and didn t do anything a shade tree mechanic wouldn t have done for half the price. Plus the dealer has that neat coffee machine, a longer warranty and will give me a ride home.Service: Oil change

  Mychal Thompson
8 months ago
Robert and the guys have always been great to me and my car. They keep me updated and always ask before doing any work. Prices are on the average side for the area. Highly reccomend.

  Daniel Haney
2 years ago
Always a great experience with these guys. We use them for our fleet services. You have to love it when you're working with auto mechanics that you can just trust to leave your vehicles with and can trust what they call and suggest that you do to the vehicle afterwards.We have brought multiple vehicles here and will continue to bring our fleet here! Thanks Robert for taking such great care of us!

  Delmo Rennie
7 years ago
I have taken my 1999 Rav 4 here for about 6 years. I have always had a great experience. These guys are honest, dependable and very reasonably priced. I usually make an appointment but a couple times I have shown up needing immediate assistance I have never been turned away. Also, being a woman it's not easy to find a mechanic you feel comfortable with or you're not sure if you are being taken advantage of. I can guarantee these guys are really honest and treat everyone with the utmost respect and know what they are doing. I have over 200,000 miles on my car and it's thanks to these guys. I am a customer for life and recommend them all the time. Sincerely, Debbie Rennie.

  Michael Darrett
a year ago
Very honest; even gave me a free second opinion when I was told my Camry needs new wheel bearings. Much better than going to the dealership.

  Joe Rovito
3 years ago
If your like most car lovers, you want the best for your vehicle. I have a 2009 Acura TL and have never had problems. My ac went out and instead of going to the dealership that s in Elk Grove or Roseville, I decided to give this place a try. I will have to say 10 out of 10 for me. I have had the car 5 years and haven t done to much. They recommend a few items that were long over do. Fixed my ac, did some much needed maintenance and couldn t be happier. Feels like a brand new car. Ask for Pat, he is the owner. Great guy. I also enjoy supporting small businesses. So it is a win win.

  William Trankle
8 years ago
I busted the front CV joint on my van in the left lane of Sunrise Blvd during heavy traffic. Some good Samaritan helped me push the vehicle across three lanes of traffic and into a parking lot, so by the time all this was done I was a bit stressed (drivers can be such jerks when people need help). Called AAA and they said the nearest repair shop was right down the street, and it was Made in America Made in Japan.I got the van towed there, explained the problem, and was very surprised when within a couple of hours I got a call with a reasonable estimate (the shop was jammed with vehicles when I arrived, so I didn't expect much until the next day). I then asked the owner to have his people check the cooling system, as I'd had intermittent leaks. I got another call back within the hour saying that they had pressure checked the cooling system, and the radiator was cracked. Again, the estimate was reasonable, and I had them repair both along with a full oil change.The van was done the next day, and I am very happy with the entire experience, especially since I had no idea what to expect--it was just random "luck" that put me in there in the first place, not recommendations or reviews. However, I will be returning with the same van in the near future to have some diagnostics and repairs done.Great service (I even got a "you're due for an oil change" card in the mail from them several months later), and I recommend them to anyone.

  richard sepulveda
7 years ago
So I went in with what appeared to be my transmission going out. What could have been an easy sell of needing a new transmission turn out to only be a loose wire somewhere in my main computer. Integrity is something someone has when no one is looking. I'm very greatful to Robert and his service crew for being honest and providing me with outstanding service on my car. I believe I just found my go to auto shop.

  Customer Service - Paramount Garage Doors
6 years ago
My name is Kevin and I wanted to share my great experiences with Made In America, Rancho Cordova. I have been a loyal customer for over 10 years and always bring my vehicles here for service and repair. The owner and his crew are second to none and always exceed my expectations! They are the only shop that I would ever touch my beloved Jeep Tj and have always done great work! My buddy once took his jeep elsewhere against my advice and ended up waiting over 6 months for an hour of work...lol. Made In America always hits their deadlines; if they tell you it will be ready Friday than you can bet your bottom dollar it will be. These guys also do custom work other shops wont consider such as transfer case upgrades, lifts, aftermarket performance parts and superchargers. And to top off everything already great about this shop, they gave me some great fishing advice and a tootsie roll too! Thanks again to Pat, Robert, and John!Kevin M.

  Olga Perchal
5 years ago
I took in a 2006 Hummer H2 with an airbag light on. Made in America went out of the way to find and solve the problem I appreciate the skill and persistence, because I know troubleshooting an electrical problem is very difficult. I highly recommend them because they are ethical and honest. Thank you, you've earned yourself a customer for life.

  Jacob Cullivan
8 years ago
Excellent service and honest. You don't get that anywhere anymore. I even took my car back about two months after getting my service done. And they checked it out for free. Would highly recommend them to anyone. The only place I will take my Acuras too.

  Brian Stockton
5 years ago
Excellent customer service. Trustworthy knowledgeable staff more than willing to work with me on fixing my truck. Reasonable prices. Over all it was a 5 star experience.

  Dylan Cummings
11 months ago
Absolute worst establishment I have ever brought my car to brought to have the motor replaced the told me it wasn t the motor after countless times of me saying it was spent 2000 dollars for them to fix what they thought was wrong gave me the car back with broken air intake box tried to deny it but luckily I had pictures unprofessional didn t seem like they new what they where doing not looking out for the costumer and should all around not be an option to bring your car just don t that s not everything that happened this happens around last year car still doesn't run told them that they had nothing to sayService: Engine repair

  Eric Fate
8 years ago
Had a warning light on the way in to work, and no time available to schedule with my usual mechanic. I sent out some requests for help and Pat got back to me straight away. I got the car there during my lunch break, he had it diagnosed by mid afternoon and fixed by end of shift. Zero downtime, and a job well done.

  Joe Friel
7 years ago
Second time getting my truck fixed here. Great service and cost me less than was quoted. Good bunch working here. Will definitely be back here next time I need it.

  La Kenya Livingston
8 years ago
They are AMAZING, HONEST, FAST & FRIENDLY!!! I wont take my car anywhere else. I would highly recommend them to anyone and I am.

  Bob Wiest
a year ago
Place is amazing they are always able to help find my cars problem when it's hard to find a problem and fix that problem very professional and courteous

  Mathew Carpenter
2 years ago
High prices. Got a quote for a starter on my 4runner and dude started taking about changing the coolant... #hardpass

  Stacy Hart
7 years ago
I have brought both cars here for different services. They are honest and seem to not over charge.

  Ricardo Diaz
8 years ago
Took my car in for a diagnostic, they ended up throwing parts at it, with their $150 dollar an hour dealership rate , owner has anger problems , while in the waiting room I can hear him cussing at his mechanics ... Maybe I should have gone to Wal-Mart lube

  Diane Morrison
8 years ago
They are very honest and willing to help with questions. They get the job done when they say it will be done. No hidden costs at the end.

  Anthony Catanese
8 years ago
Great customer service, excellent repairs- owner is very experienced in auto repair field!!!

  Ingrid Fairchild
6 years ago
Works on all our cars , always friendly and fair priced

  Amanda M
7 years ago
Go to TOS instead they are friendly and do oil changes way cheaper.

  Michael Khan
a year ago
Always on time and great service!! Thanks Robert and crew!!Service: General repairs & maintenanceService: General repairs & maintenance

  Marielena Grisales
4 years ago
Very friendly, give straight forward answers to questions. Fast service.

  ROBBIE mountain
a year ago
Love the name USA guess that makes it Allright to be unfriendly

  Brad Whitmire
4 years ago
Very friendly and they go above and beyond to get the job done.

  Aaron Klapheck
11 years ago
Did a good job the first time we went.

  John Smith
3 years ago
Always helpful. Inexpensive. Professional.