KHS Dismantling & Repair - Auto Repair Shop in Rancho Cordova CA

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  CarFlex USA
5 years ago
Do NOT BUY at this Place! I was going to purchase a transmission, was told it was in stock, I later get a call from LEE, that they have it still but need to change a casing and if I was okay with sending my core before hand , so they can swap it out. My transmission got picked up and later receive call that the one they had was damaged and can repair mine for 1150 total cost everything, I agreed. They asked for payment over phone I did not feel comfortable paying anything without having in writing what our transaction was agreed upon. I was skeptical and I was correct, they were charging more than agreed upon by $102, I called said that is not what we talked about, they would not honor price agreed, asked for my transmission back, and they offered to send other transmission in its place because the "Had Already Done Work" which is questionable considering I was told no work would be done until they received initial deposit, I still have not received my transmission. I read other comments with same story, Its there business model very Unethical and Sleezy.

  Brown Brothers
7 years ago
These people have been an absolute nightmare to deal with. We ordered a transmission that was supposed to have less than 80k miles, it was bad, so the requested that it get shipped back, they took fore ever to send the truck to pick it up. Then they sent us the exact same transmission back Then they tried to talk us into paying more money and getting a rebuilt transmission. So 2 months later, I still don't have a full refund. I will never buy from them again. If I could give negative stars, I would.

  Rich Edwards
6 years ago
Said they had the engine, then it was the wrong engine. Sent pictures and Vin Number. No problem, it will be here tomorrow. That was four (4) weeks ago. Required $500.00 deposit, have been trying to get my deposit for three (3) days. Still has not refunded my credit card after telling me they would do it. Wasted my valuable time with worthless promises.

  R M
4 years ago
zero stars really. i called they said they had the part, drove 2 hours over. the owner is a persian man and he is every negative stereotype of a persian you have ever heard. he first asked me where i had driven from and when i told him i could tell he knew he could screw me over because that meant i drove too far to go back empty handed. he didn't have the part but wanted me to pay $300 and then they would look for the part and if they didn't have it he would ship it.So why tell me you had it on the phone? Worse yet when he said $300, i knew the part wasn't worth any more than $50 and i knew he had pulled $300 out of his ass so i asked if he would accept $100 and he just laughed and walked away into the next room. That was it, what a way to do business, i spent 4 hours of my time and gas driving their on his word that he had the part. Never again, the man is scum, learn from my mistake their are other places in the area who would appreciate your business.

  B. Pearcy
10 years ago
I located a hood for my 2000 Cadillac at KHS Dismantling. The staff was very courteous and provided me with all the info I needed including pictures of the hood. I purchased the item on a Saturday and received it a week later on a Monday. The item was packed very well and shipped directly to my home.The price was very competitive and the item was delivered as promised. I would order from this company with complete confidence again.Sincerely,Brian P.Goleta, CA

  Shirley / Young H
5 years ago
Took my '04 Chrysler PT cruiser in for engine swap but decided not to get the work done but I made that choice quickly on the next day. No lingering around. The owner was cool and returned my car with no charge so was thankful. ps Tony was very nice to give me ride all the way to downtown Sacramento.

  Liv Lux
10 years ago
Highly disappointed. Unprofessional jerks with attitude problems. I got quoted the same price on a motor with 87k and 95k, I committed to the 87k engine. When I arrived to pick it up, I was told to hang tight while they take it down off the rack. After waiting at the counter for an hour I asked what's taking so long, the sales rep Chris said they are getting the deliveries out first and that's priority. To pass time I asked for the Vin # to the engine I'm buying, I ran Carfax...guess what? The engine has 187 thousand miles! I confronted the rep and said I don't want this one, sell me the other motor with 95k, asked for the vin on the second one, He absolutely REFUSED to do so, told me either I buy the first one or he won't sell me anything at all!!! Really??? I walked out frustrated and will never ever step foot in there again! Obviously they lie and didn't want me finding out the real mileage on both the motors was falsely advertised. Stay away, read all the reviews, all negative.

  Greg J
5 years ago
My car was hit and run while parked in front of my house just out of range of video so no license plate was recorded, and I don't have full coverage so I needed to take care of the repair myself as efficiently as possible. I needed to replace the hood, headlights, and other front end parts. KHS came up in an online search for having the parts, but was the only parts place that also offers repair, which I ended up needing because part of the frame was also bent so I couldn't just replace all of the parts myself and have them align correctly. They did a great job on the repair, and because they already had the parts the job was done two days later. They're really knowledgeable and honest. I'll be looking for parts there first from now on.

  Bryan Williams
11 years ago
Stay away! I repeat stay away I waited over two hours for an alternator when i ask what is taking so long, the owner asked for my credit card back so he can give me a refund because this is not walmart. i replied "i would prefer the part". the owner replied " thenwait." So i waited another half hour just to here they don't have it. 2 1/2 hours wasted for nothing. to make a long story short they suck and do not deserve your business.

  david kline
4 years ago
They had a Jaguar transmission we're looking for. Very helpful.

  Deno Nguyen
9 years ago
This is probably the worst experience I had with any recycle center. So first, I called in for an alternator for my car. So I gave them the specifics for my car (year,make,model), but they still gave me the wrong part! After that, I called in and told them that I received the wrong part. Although they acknowledged it was their mistake, they still did not give me a full refund for their own MISTAKE! It speaks for itself that they can't get the part right. With that being said, I would never pay another dime to this piece of crap place and I wish no one else does either.

  Chris Hurton
9 years ago
Excellent prices, knowledgeable and courteous staff. Plan on a wait for your parts as they are often busy, but they are worth the wait. I purchased a replacement liftgate for my 96 4-runner for $350 (saving $1000 over the quoted price for a used one from a body shop) a replacement leather seat with electric motor, full function, not tears for $100. Threw in a replacement retractable cupholder for $20 that sells on ebay for $80.

  Katie Chappell
9 years ago
KHS DISMANTLERS IS TERRIBLEAVOID THIS COMPANY ANY ANY LENGTHS NECESSARY! Seriously, I truly pray that NO ONE ever has to go through this company for ANYTHING. Not only was their customer service EXTREMELY RUDE AND UNPROFESSIONAL, but I ACTUALLY HAD TO CALL THE POLICE ON THEM FOR A FRAUDULENT CHARGE THAT THEY REFUSED TO REVERSE!!! They wrongly charged my account for $1,100 and did not attempt to refund it, at all, let alone ever actually call me back, as they said they would (twice). They said there was, "nothing they could do about it", even though the charge was never supposed to go though in the first place... Now the vacation that the kids were promised over a month ago, is cancelled, due to their INCOMPETENCE AND COMPLETE LACK OF CUSTOMER SERVICE SKILLS. THANKS A LOT KHS! I HOPE YOU GET SUED.

  Incredible California
5 years ago
I got a part and the part was obviously old and it didn t work, when I wanted to return it they refused. They have everything but it s all lie they got nothing and their prices are expensive... the people who works there are rude as if you re entering a grave yard! Bad service and not recommended at all!

  J.D.
5 years ago
The owner is a dirtbag. Do yourself a favor go some where else. You will get scammed one way or another at KHS. Don't waste your money and don't support low lifes like this.All you got to do is scroll down this page you'll see that they had to give themselves a good review on here. If that don't tell you what you need to know, then nothing will.

  T AllPro
7 years ago
These guys went out of their way to help me solve a problem that was in no way related to them, I am extremely grateful and impressed that such good willed people still exist. 100% would recommend KHS to any one in the Sacramento area.

  Rachel INIGUEZ
7 years ago
Very rude and very unorganized. Cussed out another customer in front of me. I wish i never came here! They have the parts but they charge to much. I will go to Autogator in Rosevile better!!! I wish u could give negative stars

  miguel T
4 years ago
Never buy here, parts always coming next week, no refunds and no call back on part stats, they rob you of payments and dont get back to you. Dont go here...

  St Zu
6 years ago
A COMPLETE DISGRACE TO THE AUTOMOTIVE COMMUNITY, THEY ARE NOTHING BUT CROOKS RUNNING A CHOP SHOP.THEY HAVE THE WORST CUSTOMER SERVICE EVER. THEY WILL TAKE YOUR MONEY BEFORE THEY KNOW WHAT PART YOU WANT, AND THEN WILL PROMISE TO GET YOU THAT PART AT A SPECIFIC TIME AND THEN WHEN YOU GO TO GET YOUR PART THEY WILL NOT KNOW WHAT YOU ARE TALKING ABOUT.STAY FAR AWAY FROM THESE CROOKED IDIOTS THAT CANT EVEN WALK A STRAIGHT LINE IF IT DEPENDED ON THEIR LIFE

  Jesse Jeremiah
4 years ago
Owner is a liar and a thief,I was burned for over a thousand dollars,and my vehicle was badly damaged by their forklift and was not honored or even acknowledged,most parts ate outsourced from pick n pull and prices are hiked up,I would recommend definitely 100% go somewhere else

  Bill Chambers
8 years ago
These guys were very courteous and helped me out with the part I needed. They had me go out back to verify it was the correct part. Great guys!

  Steven Brar
3 years ago
Have a brand new radiator they would not buy it don't try to sell parts they don't take them.

  V B
a year ago
These people are liars and dirty DO NOT USE THEM AT ALL! YOU'LL LOSE MORE MONEY!

  Terry Terex
5 years ago
They gave me the wrong part and wanted to charge me a restocking fee ..This is not a good way to run a business ....

  John Doseph
5 years ago
Customer service was timely and friendly. Lowest price out of 12 places. Highly recommended

  Kevin Spangler
12 years ago
Great custmer servis called me back to make sure I dint get lost they are now located at 7080 happy lane. Sacramento ca

  Khs autoparts
6 years ago
EXCELLENT PLACE I GOT THE PARTS I NEED AND FOR A GOOD PRICESATURN PARTS ARE HARD TO GET AND THEY HELP ME TO GET ITSO HAPPY TO HAVE Y CAR BACK ON ROAD THANKSKHS

  Artem Digtiar
6 years ago
Rude people works there. Very high priced and worst ever service. Do not recommend that place

  Jason G.
7 years ago
Horrible. Never have in stock what they say they do, slowest service. Anyplace nearby is better than here

  roberto perez
7 years ago
Total scams artists dont buy there they give you price and ones you pick the stuff is another price