Pollock Pines True Value Hardware

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Kevin Corley
4 months ago
I like keeping money in my community so I try to shop locally. Friendly staff, very helpful right when you walk in the door. No waiting on big box store staff to help and the hardware store always has what I need.

  Bruce Bruce
3 months ago
Great store, great people.A note thoA person's integrity is very important, if I return an item that is of poor quality, it's not because I damaged it, it's because it's poor quality.I'm straight up.

  Glenn Hair
a month ago
They had everything we needed and were very helpful.

  Danielle Ulrich
2 years ago
Best hardware store experience ever! Rotor loves everyone there, and they are so sweet to him... plus they are so careful to stock a little bit of everything we all might need in a pinch and will always special order anything else. It's cheaper than driving to the big box place and it's fun to visit.

  Cameron Mark McIntyre
4 months ago
The local hardware store, smaller than Home Depot, but a lot closer.

  Jennifer Chalker
10 months ago
Love our Pollock Pines True Value! Employees are nice & knowledgeable. Store is clean and organized.

  Fern Staton (The Fernie Farm)
2 years ago
Living in a town with very few stores, somehow we got lucky enough to have our own Hardware store. It's kind of the place "where everybody knows your name" and the staff is made up of neighbors who know why your toilet fixture is worn out and how to replace it. They've got every kind of tool, gadget, fixture and impulse gifts that a person could need. I love it.

  Ben & Tina Kinser
10 months ago
For a small store, they have almost everything you need and can get it if they don't have it on hand. A great place to get what you need!

  Tamar Kavich
a year ago
Excellent staff & store haven't been disappointed! Awesome Staff especially Miss Colleen! so helpful

  Keith Sargent
2 years ago
really upset with them today. misplaced a receipt wanted to use items for a exchange don't. Kid said he cannot do that. the barcode and my card is tied to the items and less than 30 days, and all other company's can do that. like lowes, homedepot, office depot. shall I continue. I traveled 15 different states in 3 months & they cannot return a cheap item for exchange. they were able to do it before so what changed beside new workers..

  Geneva Ohlsen
5 years ago
Love this store! The people are very friendly and helpful! You will never find yourself wandering around looking for something on your own waiting for help. The prices are a little higher than going to Home Depot but it is usually worth it to not have to drive into Placerville if you are in the area

  Susan M.
5 years ago
The employees are nice and TRY to be helpful but the "return rules" are ridiculous!! I spoke with two other customers in the parking lot because I was so upset on my THIRD try trying to return an item. Now I have to drive home, again and try returning the item ( because it had a number missing) AGAIN! It was damaged! I offered.. "just give me a discount"... Of course that was too easy. So yet another 18 mile round trip!! It's Home Depoe for me from now on!

  dulcihmr
6 years ago
We were looking for various things for RV maintenance. The gentleman who assisted went out of his way to help us find exactly what we needed, and made helpful suggestions. We never felt rushed, and we left the store with all required items.

  Patti Yun
2 years ago
Colleen was fantastic finding the items we needed to finish our job! Holly was wonderful helping too! I definitely will be back.

  Holly Schlumpf Warren
a year ago
I'm a local and this is my go to for all my hardware needs. Great atmosphere and the workers are so friendly and helpful!

  Shayne H
2 years ago
Surprisingly good selection in this store. Friendly staff, save yourself the long drive to the big box. They have what you need here.

  Kassandra Dickerson
2 years ago
Absolutely horrible attitude by employees. Holly, Was very rude when asked simple questions about renting a Mini excavator. When asked if there was a way to call me back when it would be ready, She decided to have a snarky response stating that "ma'am. I said it would be down for a while." I asked, "okay, for a couple of weeks then?" She said, "ma'am I mean like, ordering parts from china... so like a month then." I said, "thanks, and hung up."If you want your customers to call you back and give you business, maybe have a talk with your employees that their high-school teenage drama attitudes can stay at home.

  Jackie Adams
11 months ago
Convenient location, friendly and knowledgeable staff, and clean store. What's not to like?!

  Lorna Bray
3 years ago
They do accept HEAP voucher however only carry 1 type of wood pellet which cost what we pay now plus another half of that soooo i get 50 bags not 75...totally a 3 for gouging but at least nice.

  Marko Radonjic
3 years ago
That's the last dollar they will ever get from me. They sell inferior products. Their $20.00 hickory hammer snapped to pull a nail. Went there with the hammer, males in the store always helpful and said they would take care of it. Purchased $138.00 more stuff and Patti wants to argue over the inferior hammer, I told keep the hammer give it to their vendor. They lost this 200 a month paying customer, Home Depot here I come

  Ismael Aguilar
2 years ago
Best customer service ever! Just beautiful, I wish every store could be like this one! The world would be a better place!

  Justin Hirst
6 years ago
Went here for some caulking, and I was amazed that their prices were so low, comparable to Home Depot. The staff was friendly and helpful. Huge selection of items in this small town store.

  dustin kolsky
2 months ago
Helpful and friendly people.

  Mia Emerson
3 years ago
Very helpful, friendly staff and a wide variety of stuff to meet your needs. Every time I walk in I met with an offer to help me find what I'm looking for.

  This Day and Age News
7 months ago
Awesome friendly helpful staff. Thank you for all your help!!

  Robert Eliot
2 years ago
Amazingly good supply and selection. Decent prices. Very good rental department. I do a lot of business here.

  trevor hammonds
a year ago
Would like to shop here but the thing is they never have what I need when I need it

  Lana Hutchison
2 years ago
Always give individual care. Nice people. So glad to have them so close to home.

  Justin Whitton
5 years ago
Always helpful, usually have what you need and have a huge amount of renewal equipment. Great store to have up here.

  Tom Dewar
4 years ago
Very helpful people working there, prices are reasonable, beats driving down to Home Depot most of the time.