Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
brooke bashaw
a week ago
Unfortunately do not come here. I have been here many times under the impression they were trustworthy. After spending $2000+ on my car within one year I became skeptical. I took it to my moms trusted mechanic after they gave me a bill of $1500 for a minor problem. Every single thing they listed was not wrong with my car. Flat out scam. Thank god for other trustworthy mechanics saving me thousands. It seems like there are new hires this year and they will run your pockets dry. Hopefully whoever is reading this can try another route for an honest mechanic, do not give them any of your money.
G Drake
3 months ago
This place is very friendly, fast and accommodating. They started an easy OBD smog about 30 minutes before close. Took a bit to start, but they were done in 15 minutes or less. Price was fair, I appreciated them fitting us in.The problem I have is that their place is extremely small and cramped. Shouldn't have been a big deal for us, as we drive a very small Honda Fit, with a camera. Because of this, they very badly curbed our brand new wheels, and either didn't know (not very likely or believable) or chose to not tell us and figured we might not notice. The rash is extremely noticeable since they're black wheels, and there's a ton of silver showing where it went to bare metal, and there's a spot of red fire lane paint on it as well. I know it happened here for a fact because I'm very careful parking, I have a side view camera AND a backup camera, and I've never parked on a fire lane in my entire life.Pretty upset, won't be back obviously, and would not recommend if you have a car you actually care about.
Ammad Raja
a month ago
These guys are real mechanics, very knowledgeable and great to work with. I came to them for a smog test but they shared a ton of knowledge on proper maintenance for my specific vehicle.
David Oliveri
2 months ago
Jack and Adelle has always treated me right I brought multiple cars and multiple problems and he's fixed them up and if I couldn't afford it he took the time more than once to stand outside and tell me what I needed to do to fix it. Thanks guys.
Bijan Mehdizadeh
9 months ago
this place is awesome! they really care about your car and inform you on what's going on. the owner and his son are kind people and are very personable. I have taken mine and my girlfriends car there 4 times now and each time they fix the problem and it makes me feel good trusting them.
Vivian Araullo
8 months ago
Jack and Adel are passionate about cars, and it shows. Came in after failing my smog test twice at another smog test center. Like the experts that they are, they assuaged my fears and were able to do what was needed to pass! They also helped me out with a couple more issues they spotted, such as the wrong mileage read and mistakes made by another big box mechanic shop, and gave me advice about getting a Honda dealer to fix an issue due to a recall that was associated with my car that I didn't know about. Everyone knows the bad reputation auto repair shops have when it comes to dealing with women customers-I didn't feel like this shop was going to pull a fast one on me. Quite the opposite. I think I've found my new auto guys for life. Happy to support a small business!Services: Smog certification, Emissions testing
Rawrsefi
8 months ago
The only place I trust for my oil changes and any other mechanic work. They don t only do SMOG, but I also use them for that.Super honest and trust worthy and they do great work.Family owners and the owners are super nice , definitely recommend it
Fariba Monsef
3 months ago
They are very professional, kind and good mannered, and their rates are very good and suitable for all the services they provide.
Jennifer Tejada
7 months ago
Outstanding service. Very professional Abdel is the best! If you need to service your car. Prices are very reasonable for sure.
Christen Benson
a year ago
This place is a HUGE joke. I went three times to get my smog done and kept being told different things each time. The guy who runs the place is shady. He told me to come back in ten days and he would pass my smog knowing I had a repair that needed to be done and I directly asked him about it and he said don't worry he would pass me anyway. All they do is keep your car in the back for an hour or more, and do nothing and string you along for weeks with lies. I do not trust this place. If i needed a repair why not tell me/confirm so I can get it done and how about quote me for repair cost since you're a shop as well. Biggest waste of my time. They probably did it because I'm black.Service: Smog certification
Merak Olson
a year ago
This mechanic has been an amazing experience all around! Incredibly friendly, they explain the problem very well, and they re generous with their prices. I have never felt so comfortable while my car was being fixed, you know you can trust them to do what s best for you and your vehicle.
Cedrina Thomas
a year ago
Brought in my car for a smog check never even performed the smog check because allegedly the machine was down and they told me that I should take it someplace else. Which doesn t bother me too much what bothered me the most is that I had questions that were smog related that no one seemed to be able to answer. The manager is dismissive and rude . Also I needed a diagnostic test and the mechanic had no clue what he was doing and wasn t able to articulate well because English is his second language. Overall horrible experience for various reasons
Darres McMahon
3 years ago
Jack and his son Dell are the best auto mechanics around. We use them for all our cars and have referred many people to them. They are honest and so nice to work with. I was referred to them by a friend and have done the same. Trustworthy and dependable. I highly recommend this business. And dont be intimidated with their driveway, park next door and they handle it all for you.
Meghan Murphy
2 years ago
Del and Jack were super helpful! They re originally engineers and do an excellent job. A different shop treated us very poorly and we were so happy that someone recommended VIP Smog for our smog check and they quickly corrected the problem that was created by a different shop.
Bijan Bucket
2 years ago
The people that work here are amazing. They really care about you and your car. It s a family run business and the owner and son are super helpful. They will tell you what s right or wrong and are very knowledgeable. I highly recommend this place. If 10 stars was an option, I d give them an 11.Service: Smog certificationService: Smog certification
C B
6 years ago
These guys take such good care of me! Never an overcharge. Crazy knowledgeable when it comes to my Mercedes and repairs needed. They're very busy, working in a small space so there can be a delay while waiting but stick it out, it's worth your time. Great smog service too!
Diamond Point Auto
2 years ago
I was referred to this shop in the past with a personal car of mine, when I had a 2011 BMW 5 series. Now I go to them with all of my cars and have built a great relationship with this place. They are professional, very knowledgeable and I'm glad I found them.
GRR
10 years ago
They are great for all repairs and maintenance - we have been taking all of our auto's here for the last several years - always been satisfied.Jack strives to provide a great service for his customers.The caveat is that it is a very busy shop and you may wait longer then you would at a dealer - but it is well worth it!
sonya crocker
2 years ago
I can't recommend this place enough. Another mechanic wanted to charge me for something that was actually a dealer recall. They explained everything thoroughly and were super friendly with really fair prices at VIP. Quick service.
Rommel43
2 years ago
I have been going to them for over 10 years they work very hard it s a family owned business they ve never let me down I ve sent them a lot of customers and all have been very happy with their service. I ve also been present when some customers think you should get servers for free, if you can believe that? I still always check to see if somebody has a lower price for the same work but they ve always been lower.
kinneth reynoso
2 years ago
Very good customer service. Very budget friendly. Years of knowledge of all sorts of weird issues. I have been going there for the last 15 years. I live 23 miles away and I trust Jack and his crew before any of the 30 or so shops between us
Mr Eldrich.
4 years ago
Jack has always been good to me and my car. He is honest and charges reasonable prices for his work. So far, my favorite mechanic ever, worked on my CR-V and on my Kia Soul.
s
3 years ago
I got so lucky when I needed to get smog check done to have found this place. After my smog check, I was talking to Jack about what i needed done and could tell he knew what he was talking about, so I was able to trust him. I have been back a couple times now (as i said I had more than one or two things I needed taken care of). He exceeded my expectations!My corvette is running better than it has in a very long time now! I am very grateful and highly recommend Jack to anyone looking for someone to work on their car.
Erwin Gove
3 years ago
When we moved to the area 12 years ago, we searched for descent mechanics and were disappointed. Then we found VIP.They've been my mechanics for years. These guys are real mechanics. They figure out the problem instead of just replacing parts and hoping.They're also great people.
JT P
2 years ago
Terrible service! Had to take car somewhere else to get work completed correctly. Takes five weeks for them to complete any work and Jack the manager is a joke!! Avoid at all costs wish I hadn t used waste of $812.13.
Robert Allen
5 years ago
They seem really disorganized but get good work done quickly. They fix complicated problems right the first time. Jack and his team are very conscientious and friendly. I don't go anywhere else. Highly recommended.
Kt O'Neal
7 years ago
Jack is the man! He will always take care of you! Telling you what needs to happen now & in close future so you can save up to keep your car running it's best! Both cars are over 10yrs old & are running great thanks to jack & his crew!
Dick Offerman
6 years ago
Is there a minus star? This place deserves less than 1 star. I made a 2pm appointment for a smog check, dropped it off early early and was told it would be 45 minutes. I gave them an hour & 15 minutes before returning only to find out it would now be at least another hour and a half! I had another 4 pm appointment so I demanded my keys back. I guess that upset the owner, a guy with lots of auto patches on his shirt who had what I think was a Greek accent, who starts shouting f bombs at me. He even threatened me, saying he knew where I lived and he was coming after me! I called the PH police and reported him. I am currently fearing for the safety of my vehicle which sits on the street! That guy is a nut case and the woman at the desk was beyond rude.
Aaron Doty
7 years ago
Wow they are busy! They open late which is great when you working and just need a SMOG. Most SMOG Places are closed by 5pm. Found them through a mailer with coupon. Glad I did. But it did take about 45 minutes (other cars where there first that is cool allowed me to get some zzz's)
Cybelle Holguin Tamez
6 months ago
They were great. Very accommodating and fast.