Timmons Auto & Truck Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Kutman Adiletov
3 months ago
Timmons Auto & Truck Repair Shop is an absolute gem! David at the reception was an absolute delight - incredibly kind, polite, and an overall wonderful person to interact with. The service I received for my GMC box truck, particularly the oil change, was exceptional. They executed it flawlessly, leaving me thoroughly impressed with their attention to detail and expertise. I highly recommend this establishment for anyone seeking top-notch service and a fantastic customer experience!

  Thomas Stephens
2 months ago
Very trustworthy auto service group! I have used them twice in the past couple months and they are very through and very customer service oriented. They have assessed and repaired my Jeep in quickly and toughly! Highly recommended!

  Greg Dougherty
2 months ago
Trustworthy mechanic who takes care of you like family! This is the place to go for outstanding service. Dave is the best. Looks to take care of customers and earn a living, not make a ton of money off of them. I will be going here as long as I live!

  Robert Fahlman
2 months ago
Dave is excellent to work with. The team is trustworthy and delivered on their promise and at a lower price than expected. Thank you!

  Dmytro Palii
2 months ago
I work as a OTR truck driver, and I had an ABC breakdown that no mechanic in Tennessee, North Carolina and Texas could fix but Timmons could.These guys have a good price and excellent qualifications

  Demetra Sakkis
a year ago
Amazing company and team. Dave is awesome and gave me a second opinion on a $2800 job my dealership said was urgent and necessary. He didn't charge me for the second opinion and also advised me that it's not urgent and can be dealt with in a much more reasonable way than spending $2800 right now. So grateful for his service. I will definitely bring my business to Timmons again.Services: General repairs & maintenance, Vehicle Inspection

  Anne-Marie Concepcion
a year ago
These folks are awesome. They work on my 25' motorhome and are very knowledgeable. They've installed a new suspension and solved a few mechanical issues. Service is great ... on a few occasions they've helped me out with a quick check of something and didn't need me to make an appointment nor did they charge me. I really appreciate that kind of support.Services: Steering & suspension repair, General repairs & maintenance, Electrical, Battery

  Andrea LaVergne
a year ago
This trip was for an older 1985 5 speed rotary engine car. As usual, Timmons treats my car with care, I won't take it to anyone else! Our jeep and RV love the care they get as well. The service starts with the front desk-writing up what is wrong or what needs to be done. They work their magic and out comes a drivable safe vehicle and a happy driver!Services: General repairs & maintenance, Air conditioning, Oil change

  Mitch Nissen
11 months ago
I had a turbo installed there in 2021 and took my truck to another shop to fix something unrelated. The new shop found some issues with the turbo and told me about it. I called Timmons and they were very quick to respond and help me get the warranty information and they made sure to follow upThank you Dave Timmons

  Saoirse Grace
a year ago
Super cool, went extra mile for me & my raggedy old truck, and also they're the ONLY people who'll work on older (1982) diesel engines and have a tall enough bay door (14ft) to take you in.Edit: I just used them for a second time. They did a bunch of stuff that was necessary & I had to leave my truck for a little while. As always, they were extremely communicative, honest, & up front about what these things were going to cost, how long they would take, and what the process is. I never felt over-sold or pressured to do things that I didn't want or couldn't afford. Al that, plus the constant communication & friendliness (shout out to Rodney!! The BEST!) made me feel welcome & trusting. Plus, I drive around the country a lot so their nationwide guarantee is really a significant selling point for me. Long as I'm in the Bay, this is where I'm bringing my truck.Services: Transmission, Engine repair, Brakes

  Carolie Hensley
a year ago
Timmons has rescued me several times with my old 1998 Izzubox truck. They keep me up and driving many miles without a worrysomething will go wrong. They are the very best!!Service: ElectricalService: Electrical

  Caitlin Montcrieffe
3 years ago
TL:DR Stay away if you don't know much about cars or the approximate, fair price of auto repair.I want to preface this review by saying that my stepfather has been a patron of this auto shop for a long time and has had mostly good experiences.That said, my experience went differently.For reference: 2007 Mercedes C230 (well maintained with ~116,000 miles)I brought my car to the shop because I had a check engine light and a check oil level light on (which I assumed meant that I had waited too long to get an oil change and that I was leaking or burning oil). When I called to check in on the status of the car I was given a breakdown of the malfunctioning systems and the cost of the work.Rodney quoted me the following:~$830:$154 x2 (each diagnostic test)$330 for cam shaft sensor replacements (2)$190 for an oil change (full synthetic)I was pretty shocked at the overall cost of the analysis and repairs considering there was no sign of serious issue.I called Jiffy Lube immediately, just to compare prices and they quoted me ~$110 for an oil change. That's an $80 increase from a local competitor.I asked my stepfather to call the shop and ask for a similar breakdown. After finding out that I was related to a longtime patron of theirs, (with many referrals and many serviced cars), Rodney informed me that he had spoken to the manager and they would void all of my costs. Considering my experience with this shop, that didn't sound coincidental.When my stepfather spoke to Rodney, they gave him the same breakdown of costs but also added in that my front brakes were very low and needed to be replaced. This was surprising considering I had replaced my rear brakes earlier that year. I found this unacceptable that Rodney gave additional information, seemingly important, to my stepfather but neglected to give me, the car owner the same information.Long story short, I took my car to a different shop and they gave me a similar diagnosis and fix list with much different prices.I only needed 1 cam shaft sensor replaced (not 2, as the invoice had stated), my rear brakes were at 6mm (not 2mm, as they stated), and the oil change was done for ~$110.Total paid: $300Lastly, I asked my mechanic to check over everything - just to be sure. They found that my front brakes (installed by Timmons around March 2020), were not pinned in fully - which can be dangerous. My mechanic corrected Timmons' error in my rear brakes and for free.Today, Rodney gave me a call to find out if I wanted to move forward with the repairs not knowing that I had already repaired my car. I asked him to reiterate the information about my front brakes again, and he verbally confirmed that they were low. In short, he lied.Service: Brakes

  Bob Ariana
a year ago
Best shop I've ever used in the East Bay. Rodney the service writer is a great communicator, The owners, Dave and his wife, and their certified mechanics are terrific.Their work is complete, quick and fairly priced.Call ahead and make an appointment, you won't be disappointed.Services: Steering & suspension repair, Electrical, Auto engine diagnostic, Engine repair

  James R Lincoln
3 years ago
I was very happy to find Timmons. They're conveniently located with respect to my home, and the work they did on my RV was thoroughly and efficiently completed. I also found them to be friendly, informative, and helpful in my dealings with them. I will definitely use them again and am happy to recommend them to other truck and RV owners.

  Peter Gohler
3 years ago
I have been working with Timmons for a little over 2 years now.They are a family business, employing multiple generations. Not only do they work together but play together as well. Their passion for their work extends to their race team. Which is out charging multiple weekends a month. The knowledge and talent which makes them successful on the track extends back to everything they do in the shop.I have three Fords. A 2014, 2003, and 1979 Ford F-250 4x4 custom truck. Timmons has ensured the reliability of all three vehicles. Their knowledge runs deep. They have no problem tackling problems associated with vintage vehicles. The owners decades of experience makes working on carbs and tuned exhausts as easy as modern low mileage commuter vehicles.I have thoroughly enjoyed working with the great staff at Timmons. Their professionalism and personal touch are always appreciated.I always leave on long cross country camping trips with confidence, knowing these guys have done their best to maintain my vehicles.Their shop is special in that they easily accommodated large RVs and specialize in recreational and commercial vehicles.It is always fun to go down to the shop and see what is in the parking lot.Services: Transmission, Air & cabin filter replacement, Exhaust, Steering & suspension repair, Auto engine diagnostic, Brakes, Air conditioning, Battery, Oil change

  McGuire Harley-Davidson
a year ago
I brought my RV to Timmons for front brakes. This was my first time using this shop and I was impressed from the beginning to the end. Communication, scheduling, and work performed were all excellent.Service: General repairs & maintenanceService: General repairs & maintenance

  William Diggs
a year ago
The Timmons family has run a 1st class repair shop in Walnut Creek for 20 years. Trustworthy, honest mechanical work.

  Jim Babcock
2 years ago
This shop was recommended to me by Derek at AAMCO of Walnut Creek.I Towed the truck in for no start due to running out of diesel fuel. Dave quoted a fair price and got the engine running quickly. Then I requested that he check and repair the dashboard fuel gauges which were inoperative. This involved removing both front and rear tanks and replacing parts inside. Then the dashboard cluster had to be sublet for the gauge to be repaired. All was put back together on time and as promised and the price was as guestimated at the start of the job. I would recommend this shop and will take my vehicles there in the future.Services: General repairs & maintenance, Engine repair

  Nicholas C
2 years ago
The only shop that I bring my 2006 sprinter. They are incredibly honest and helpful. They have gone far beyond what a normal auto repair service would do to diagnose a problems on my vehicle and made it incredibly affordable. I can not thank you enough for everything you guys have done for me and I will forever bring my vehicles to you:)

  Sarge Kennedy
3 years ago
Rodney got our 2000 Ford Excursion diesel ready to pass smog inspection miraculously and also found a replacement for a side view mirror for a bonus!

  Corey Rasmussen
5 years ago
Brought our work van in with an assortment of overdue maintenance needs and a worsening habit of stalling. I gave an explanation of the symptoms and through some diagnosing Timmons was able to let me know that they found some issues that COULD be the culprit but didn't want to promise it would fix the issue turns out all of the work DID fix the issue and for a really fair price amazing value and service. I will not hesitate to refer them

  Ernie's Plumbing
3 years ago
We took our dump truck and trailer because the tail lights weren't working. Got us in and done within the day and at minimal cost! We'll be using their service from now on. Thanks Dave!

  Betsy Fessler
8 years ago
Not wanting to write this at all. Completely wish things had been handled completely different. Hate the time this is taking to try to resolve.We brought our motorhome to Timmons per the request of a potential buyer. They wanted it evaluated by a mechanic. An appointment was made, and we were requested to have it there by 9 a.m. Despite the fact that we were coming from the south bay, my husband had it there by 8:30.I arrived by 10 a.m. to pick him up, and our RV still had not been taken back for its inspection. So we went for breakfast and some shopping. 4 more hours went by, and my husband was starting to go crazy (the shop said they would try to have it done by noon). So at 2 p.m., my husband called, and the shop told us the evaluation was finished. It was finished, but they never called us to pick it up. Huh.We came to pick it up, and Dave had to ask my husband how to operate our leveling jacks. The e-brake was not on, which is required to operate them. There is a reminder pre-printed on the switch panel. An RV mechanic should have knowledge of that.Timmons also raised a concern to the buyer (not us) about the headers. Our coach has a Banks Power kit. We assume he was questioning whether or not they were legal. Not only is it smog legal, it was installed in California by Camping World, and the most recent smog inspection was 3 months ago. The smog report was in a folder we left in the coach next to the driver's seat. And if that wasn't convenient, it could have be verified by quickly looking online, calling Banks Power, looking at the manuals that were in the RV, or even asking us before raising unnecessary concern with the customer.I was watching when our coach was being delivered to the front. It was time to drive home. I noticed that the turn out of their lot was very tight, and the right rear of our coach was extremely close to the adjoining building. However, I thought nothing about it, until the next morning.The next morning, my husband walked outside to notice that the right rear corner of our coach had been dented and scraped. My husband called the service adviser and left a message.The service adviser didn't call back. The owner Dave called back, and my husband explained what he had found. The owner questioned it, which we found insulting. We had repaired minor damage in that corner prior, and it was flawless prior to taking it to Timmons. Dave then seemed to speak as if he already knew that the damage was there. If that is the case, they weren't going to say anything, and hoped that we wouldn't find it. Not very honest.Dave asked for photos of the damage, which we emailed. We were never called back. So we called to verify Dave'e email address. The lady answering (Dave's wife?) was rude, assuming we were solicitors. She didn't want to give Dave's correct email address. After finally agreeing to give it, we re-sent the photos, and still didn't hear back. So two days later, my husband called in the morning and left Dave a voicemail. Still no call back.We, until recently, owned a substantial body shop in the south bay. We dealt with the occasional difficult customer with false accusations of damage. We always had 4 corner pics of the car, and could usually prove the customer wrong. If we couldn't, we fixed it. It was the right thing to do. We always wanted our customers to be happy. We always wanted to prevent those damaging bad reviews.I have friends in Concord who are regular customers, and bring their RV's to Timmons. Upon hearing of our experiences, they are very surprised to hear about the level of customer service that we received while we were at Timmons. They have asked us to keep them updated on how the issue with the body damage is resolved. I am sorry to say that so far I have no good news for them.We are left with an RV that is now worth less than when we brought it to Timmons. Also, we have not heard back from the potential buyer, partially due to concerns that were raised based on seeming lack of knowledge about RV's.

  ian williamson
a month ago
Top notch! Honest, speedy with quality work

  Lloyd Lewis
a year ago
Great place to do business with. Service was on time as promised. I will continue to send my fleet vechicle here for service. Thanks for the great workServices: General repairs & maintenance, Oil changeServices: General repairs & maintenance, Oil change

  Karl Anderson
4 years ago
I have been using Timmons Auto & Trucks for more than I can remember. I have always been happy with all aspects of service and repair. They deserve six stars! Thank you!

  larry wray
2 years ago
I was really impressed with Timmons, they fixed my box truck in a day, are very friendly and professional. I would recommend them to anyone

  Constance Thome
2 years ago
I was referred to this entity by an auto dealership. I was very happy with the work performed, also am happy to have found a reliable mechanic.Good work, Dave.Service: Steering & suspension repairService: Steering & suspension repair

  William Diggs
4 years ago
Dave ,Lisa & Ryan Timmons @ Timmons Auto & Truck Auto run a trustworthy repair shop in Walnut Creek.I have personally know them for 22 plus years & they have never let me down.

  Christine Martinez
7 years ago
Nothing but praise for your company's work ethic, honesty and integrity. Everyone in our company who dealt with your shop had nothing but praise for you. We'll be back and will recommend you to others. Thank you!