Big Dogz towing & Transport LLC
3.9 (21)
3990 Sankey Rd, Pleasant Grove, CA 95668
(916) 643-3870
Claimed
Service options
Accessibility
- No wheelchair accessible restroom
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Andy Irwin
3 months ago
They came out with their 350 dually and said they weren't able to pull our 5th wheel. Despite letting them know the weight of our rig prior to them coming out. We pulled it with our 3500 so didnt see what the issue was. So he said he would be back with his 450 because he "takes care of his trucks and doesn't want to strain his 350." We asked multiple times are you sure youre going to come back? Which he replied he wouldbut he also added "I dont care if you call someone else though. Business is business." And estimated he'd be back almost 6 hours later. Fast forward couple hours later we recieve a message saying he is not coming out because of a previous altercation with the park manager and they won't do business with the park because the park manager is racist. Not sure what that has to do with us since we are trying to leave the park. Or why wasn't it mentioned when he came out the first time. If you want lies, false promises, and to be left out to dry for your towing needs this business is for you.
Kimberly Ruby Irwin
3 months ago
So disappointed with this company. Poor communication and they don t keep their word. We were really counting on them to come do our tow and they canceled on us even after confirming they would be here. Now we have limited time to look for someone else before closing time on New Year s Eve. I do not recommend them.
Amanda Bond
3 months ago
Terrible communication. Says business is business but leaves women and children stranded on a holiday after promising multiple times to come back. Can t even follow up himself to let know he s not coming but has his wife Facebook message to let know.
Kathy Lozano
3 months ago
Very unprofessional service we sent them $500 deposit and they didn t show up to now I m stranded with my 2 year old and 7 month old .
Jonathan Harston
3 months ago
Leaves people high and dry. Wouldn t recommend this business unless poor communication is your preference.
Master Spas
2 years ago
Found Marc on Facebook I couldn t be happier would use again without a hesitation. He gave me a great price and showed up on time if not earlier than I expected and surpassed my expectations he got me loaded up quickly and is a great driver as a great dude. I m extremely glad I found him he s a great dude extremely fair and good conversation as well. If there were more than 5 stars I would have put the maximum amount! Thanks again Marc!Services: Car towing, Long distance hauling
Sherry Barba
2 years ago
I was so impressed by Marc, he was everything I was hoping to get. He moved my trailer in an extremely tight place! I had 2 people before him and they couldn t do it. This guy is a professional, no worries, kind and efficient. Thank you Marc and Martha. Service: Special vehicle towingService: Special vehicle towing
erich brashears
2 years ago
We were looking for someone to haul our 42 5th wheel roughly three hours from the valley over the summit to Tahoe. Found Marco on FB Marketplace and could not have been happier. Extremely professional, excellent communication, on time, and even stayed long to ensure the trailer was secure and level. Highly recommended.Services: Special vehicle towing, Local haulingServices: Special vehicle towing, Local hauling
Katelynn Bradford
7 months ago
Helped me out in a timely manor and went out of his way to make sure I got my tire changed without leaving me on the side of the road for hours.Service: Tire changeService: Tire change
ami wobble
2 years ago
Excellent service. My truck broke on Hwy 99 near Pleasant Grove while towing our 5th wheel. Marco came out quickly and towed the truck and the 5th wheel all the way to Chico! Reasonably priced, excellent customer service!Services: Special vehicle towing, Car towing, Long distance haulingServices: Special vehicle towing, Car towing, Long distance hauling
Iron Clad Organ Eater
2 years ago
Very nice, efficient, and good people all together. Stranded out , 12 in the morning and the gentleman still came to tow my vehicle for me. I recommend company to everyone you can t go wrongServices: Special vehicle towing, Car towing, Local haulingServices: Special vehicle towing, Car towing, Local hauling
Elvia Morales
3 months ago
Worst experience. Do not recommend.
Jason Rounsaville
2 years ago
Awesome experience! Professional, courteous, and done an exceptional job all on a last minute call. Thank you!Service: Long distance haulingService: Long distance hauling
Toti Maile Vaitohi
2 years ago
They were on time of their destination, no confusing on our whereabouts, and not just that very customer friendly! I ll call them again! Thank you guys! Saved me tonight Service: Car towingService: Car towing
D Escobar
a year ago
Great service straight to the point not a lot of hassle . Life saver
James Worland
2 years ago
Punctual, easy going, efficient. What more can you ask for? Highly recommend.Service: Car towingService: Car towing
marcus cavness
11 months ago
Good people!Service: Long distance haulingService: Long distance hauling
Diego Guzman
a year ago
Very good service, immediate response with kindnessMuy buen servicio, respuesta inmediata con amabilidad