Thompsons Chrysler Dodge Jeep Ram

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Carl Grippa
2 months ago
Very helpful staff Ryan,Steve and Jason all respectful and listen to my concerns through outThe purchase of my first truck very happy and definitely my new dealer

  Lauryn Sevey
4 months ago
I cannot recommend Thompson Toyota highly enough! My experience from start to finish was nothing short of exceptional. Rich, in particular, stood out with his unparalleled commitment to service. Even after the purchase of my car, he continued to be a supportive presence, guiding me through every step of the process with professionalism and enthusiasm.The service department at Thompson Toyota deserves special recognition as well. They skillfully transformed my new 4Runner, lifting it to perfection and effectively bringing my vision to life. Their work didn t just meet my expectations; it surpassed them, making my dream car a reality. If you re looking for a dealership that combines excellent customer service with top-notch technical expertise, look no further than Thompson Toyota.

  Alysia Fields
5 months ago
I came in to Thompsons recently with a few cars in mind to purchase but was still unsure which one would be the best fit. Matt is one of the best salesman s I have ever worked with! He is really nice, patient, knowledgeable and showed me the cars I was looking at and answered all my questions! I ended up purchasing a 2020 Honda accord! Overall it was an amazing experience and would recommend my friends and family to go there to get their next car!

  Shawna Larson
a month ago
Had a wonderful experience buying my new Jeep at Thompsons Chrysler Dodge Jeep Ram. Jacque was the absolute best with helping me through the entire process. She was always available to answer any questions I had and even sent me a video of the whole Jeep since I wasn t able to get there right away. I definitely recommend them for anyone looking to buy a car.

  Deborah Phoenix
4 months ago
We needed to sell our 2011 Toyota Tundra and to our surprise, it was super quick and easy! We worked with Meghan who walked us through the process with no pressure whatsoever. She was able to get us a great (highest) offer, was very friendly and helpful, and was available through text or call for any questions. They also have refreshments (which was a huge hit with my teenage son), and they offer a free shuttle so there s no hassle in setting up a ride home. Very little paperwork involved and such a hassle free process!

  katrina grippa
2 months ago
Our sales representative Ryan did an amazing job. He was great, professional, and did not pressure us in any way. He made our car purchasing experience one that we will not forget. Anyone looking for a good dealership and sales representative definitely go to Ryan from Thompsons Jeep, Dodge, Ram, and Chrysler

  Tommy Fogarty
3 weeks ago
These guys have taken care of my 2022 Dodge Ram Diesel 2500 since new. All factory service plan appointments and recall fixes. They are always helpful letting me schedule, leave the truck early when necessary and it has always been completed on schedule or ahead of schedule. The dealership has a shuttle service as well that is available when I need it.

  Mark Mitchelson
3 months ago
I had the pleasure of working with Meghan today to get my minivan sold. The process was very quick and painless! Meghan was kind, professional and very prompt with her communications. I walked away from the entire experience very satisfied. I would not hesitate reaching out to Thompsons if you are looking to sell or buy a car.

  James Yudinsky
a month ago
Thompsons offered a complimentary assessment of the issue i brought to them. Other Jeep dealers wanted $300 to diagnose. A short ride with an advisor and they then offered several repair fixes. Awesome service, many Thanks!

  shane smith
6 months ago
I ordered a Ram 3500 HD dually.I price was excellent, I ordered exactly what I wanted. Matt and the sells team answered every question I had over the 5 months it took to be delivered.Super happy with the purchase

  Mical Davis
11 months ago
The entire team at Thompson was very patient and knowledgeable. I told them what I wanted, they showed me what they had in stock. Jesse, Brad, Barry and Jason made my purchase easy. The team took the time to explain all the different models available and what the different financing options were available. A few days after I took possession I took it back to the dealer to have some additional work done to the vehicle. The service department was great!

  Karen Burks
5 months ago
Meghan the Kelley Blue Book buyer is amazingly efficient. She made the sale of my Mazda so smooth it was almost effortless. When I arrived at the dealership the paperwork was already in process and the sale took less than an hour from start to finish. I highly recommend the Thompsons team to anyone looking for a hassle free experience. Thank you Meghan

  erica jimenez
3 months ago
If something happens to your vehicle, you can rely on this dealership to help. I had the very best experience when my Dodge Journey's transmission blew and I had my car towed to Thompsons. They were able to do everything they could to get me back on the road and I will forever be grateful!! I believe I owe it to Donna. She was AMAZING!!

  Jordyn Thomas
2 months ago
Great experience! We drove an hour and a half to check out a Ram pick up. It looked exactly as it showed in the pictures, interior was very clean and the truck looked well taken care of overall. Jacqy was extremely helpful and awesome to work with!

  Michelle Meier
2 months ago
We spent 2 days visiting different car dealerships and then my husband went home to spend time looking at various dealerships on line. He then received a call from "Jacqy" at Thompsons of Placerville regarding a truck he was looking at on their site. After a few questions, Jacqy followed up by sending photos with details of a potential truck for my husband. She also obtained the info she needed to address a possible trade on. No high pressure, just excellent service. We were so impressed qith Jacqy's follow through attention to service that we went to Thompson's the following day and drove our new Jeep truck home. Awesome!!

  Lesley Boag
8 months ago
Incredible service. Very informative. Logan was amazing explaining everything and helping us through the entire process. Will definitely recommend Thompson and Logan to anyone interested in purchasing a car. Thank you! I love my Jeep.

  Jesse Hall
5 months ago
We recently had another experience purchasing a new vehicle from Thomsons. I cannot recommend them enough and would never subject myself or a friend to another dealership. They are far away and above any other experience we have ever had. After having personal help, attention and provided many options for months, we narrowed it down to the absolute perfect vehicle for my family. The stressful part was easy and made pleasant by all staff. From the top all the way down across the board. Matt Amaral made the final sales experience a pleasure. A family business of great people doing it right! Thank you Jeff, Jesse and Nicole (GMC) and Matt Amaral for a great experience!!

  Keith Cosentino
3 weeks ago
Amazing place! Family feel for sure. The used cars are in immaculate condition. These guys and gals really stand behind their products

  Joe McKay
4 months ago
My salesman Matt was awesome, transaction was all done by phone/text. One of the smoothest truck purchases I ve ever had. Thanks again Matt, I ll be back.

  kevin gaede
5 months ago
thompsons is a great place to buy and have your vehicle taken care of. we bought our jeep rubicon and ram big horn there. nicole armstrong was our salesperson. she is amazing. no pressure to buy and lots of time to think and make good choices. she worked hard to get us a fair price. i highly recommend you ask for nicole or set up an online meeting with her for your next vehicle. all of the other staff have been a joy to deal with too.

  Robert Lucas
5 months ago
I had my jeep towed into Thompson s first thing last Friday morning. Troy, the service, writer, and Ryan the mechanic. did an awesome job of taking care of me in a timely manner. I was able to continue my trip on the Rubicon Trail. We had a fantastic experience.

  Jamie Gonzalez
2 months ago
Great experience all the way around. Jacqy Edwards was a pleasure to work with and helped my husband get the truck of his dreams. Would recommend to anyone!

  Dakota Thompson
5 months ago
Meghan and her KBB team did a great job appraising my 2012 Toyota 4Runner. I was able to send in photos and videos and Meghan was able to give me a number over the phone. She made the process easy and didn t rush me on making a decision.

  Alura Jean
a year ago
My experience with Thompson Jeep / Toyota was excellent!I had been to 5 other dealerships in Northern California and thankfully found Placerville.Jesse Limon was my salesperson and he was by far the most knowledgeable and honest guy we d talked to. Our purchase was seamless and we couldn t be happier.They even called the next day to let us know the parts we d ordered had been placed.Go buy a car from Jesse!!! You won t be disappointed!!!!!

  Agrifino Edralin (MEDIA3SIXTY)
2 months ago
My experience buying a Jeep from Thompsons was truly exceptional. Matt, the salesperson, went above and beyond to assist me with all my questions and concerns without any pressure. He not only provided answers but also offered valuable advice to ensure I didn't overspend.What sets Thompsons apart is their competitive pricing, which was lower than any other CDJR dealership in Sacramento. Remarkably, the entire process was pressure-free. At no point did I feel obligated to make a purchase; instead, they focused on providing solutions, incredible pricing, and outstanding service.Thompsons' slogan, "get treated like family," couldn't be more accurate. This experience has made me a loyal customer, and I wouldn't hesitate to buy from them again. Their commitment to customer satisfaction is truly commendable.

  Kevin Folsom
5 months ago
Meghan Simmons with Thompson s KBB cash offer team did a great job for us buying our Honda Ridgeline. Not only did they offer more than anyone else, Meghan made the whole process so easy! Thanks Meghan!

  greg aull
6 months ago
Ended up ordering custom 2023 RAM 1500 quad cab, 4x4 from Barry Evert from Thompsons Chrysler Dodge Jeep RAM, there was only going to be a $500 mark up over MSRP, which was excellent since many of my local dealers were marking up rigs on their lots thousands over MSRP! Thompsons was well worth the 200 mile drive down to them. Ended up getting a new 2024 since there was a problem with the factory deadline (Get your orders in early! Do not wait until close to the deadline!), When I went to pick up the truck and do the final paperwork, Barry at Thompsons surprised me by still honoring most of the rebates that were on the 2023 for the new 2024! Ended up rolling out of there with thousands of dollars of unexpected savings in my pocket! Plus they were very helpful with everything, even when my old truck died before I could bring it to them for the trade in. I was scrambling for a friend to take me the 3 hours trip down, but Barry at Thompsons said not to worry. If I could not find someone to take me down to them, that they can do everything virtually and ship the truck to me for an extra $350. That was a great backup option, if I needed it, but I did find someone. It was good to meet Barry Evert in person. He spent over an hour helping me set up my phone to interface with the truck and going over everything in the truck, which was great since I am not great with tech stuff, and the informational screen on my 2024 truck is larger than my laptop! I would definitely buy a new truck from them, in the next 10-15 years, when I need a new one!

  Joni Birkeland
5 months ago
I had a great experience at Thompson's.I have been taking my cars there for years. I highly recommend them. Christopher was my service advisor. He is very personable and professional.

  Ashley Crawford
3 months ago
Always have a great experience buying a vehicle here. I tried somewhere else and had INSTANT regret and said no to the deal in the end. I ended up back at Thompsons buying the vehicle I was interested in and have no regrets!

  KEVIN ALLEN
5 months ago
Matt Amaral was very professional and very knowledgeable. He did an outstanding job showing me a few different options of jeeps. Will definitely be coming back to make my purchase once Im ready to finally buy. Thank you Matt!!!!