Main Street Automotive

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Logan Cambridge
2 months ago
I have been coming here for years and I have always been treated respectfully and fairly. I am not a "car guy" but these guys are always sure to explain the issues in detail, levels of urgency, and full cost breakdowns. I never feel as if I am getting taken for a ride. I cannot say the same thing about Big O Tires of Placerville Drive.

  Janelle Tabor
5 months ago
Great interaction and service. Very friendly, and they were able to accommodate scheduling my transmission repair in a timely manner. Pricing was also much lower than other local places I called for the same type of repair. Will be using their services for future needs.

  Vanessa Velez
2 months ago
Wonderful shop, very kind and friendly employees.... very honest and helpful.... moved up here last year and needed a place to go that I could trust.... most of my friends recommended this place so I have it a shot and they weren't wrong. Fast, honest, helpful and kind. This is my new shop....

  Mikol Maitland
a month ago
Super nice staff and honest mechanics! Helped us resolve an issue with our new (used) car quickly and efficiently.

  Andrea Stanley
6 months ago
Great mechanics. Good prices. Quick work. I've been coming here for 8 years and they have been keeping my car running well.

  Wayne Carlson
10 months ago
I arrived at the shop and within 5 minutes, my vehicle was headed to a bay for the work I requested. They kept me informed thru out as to what they were doing. They completed the work and informed me of further work that will need to be done. Friendly staff and fair prices.Service: BrakesService: Brakes

  Alex Patz
10 months ago
I brought my car in for a check engine light. They diagnosed the problem and charged me a hundred and forty dollars, however, They said they couldn't do the repair. I had to go to another shop which Is charged me another hundred and forty dollars for the Inspection and they did the repair. I sure wish I Wouldn't have wasted a hundred and forty dollars At main street automotiveService: General repairs & maintenance

  Gloria Becerra
2 years ago
I rarely leave reviews but felt it was important to share my experience with Main Street Automotive. Late Saturday we were driving to Apple Hill and my daughters car started overheating. We had the car towed to Main Street Automotive. They were closed so we had to leave it. Since we lived about an hour away we were anxious to have to leave it in the parking lot but the tow truck driver pointed out the security cameras and that it was right across the street from the police station. We placed the key in an envelope with our contact information and were able to put it in the after hours door slot. First thing Monday I received a call Daniel. He was professional, reassuring and knowledgeable. They were able to squeeze the car in even though they were already so busy with scheduled appointments. Within a few hours, they had identified the problem and ordered the part. Daniel kept me informed every step of the way. I was so impressed with the honesty, the level of service provided and the customer service given that I wish I lived closer to bring all my cars to them. Although I don't wish for anyone to breakdown, if you're visiting this area and something does happen I highly recommend this business!Services: Electrical repair, Electrical, Auto engine diagnostic, Engine repair

  CHARLIE LAKRITZ
2 months ago
Zee was great to work with found the right car recommend this auto sales shop

  Jake Robinson
a year ago
Alternator went out and car was limping down main street we saw main street automotive so we stopped in to see if they could help in any way. They were super helpful and responsive and got the car back up an running in a couple hours. Will definitely use them again.

  Daniel Dutra
a year ago
Been going to MainStreet Auto for a few years. Dan and his crew have always been excellent at servicing or repairing our cars and trucks at a reasonable cost. I trust them to do what's important or timely, which they do. If something needs attention beyond what I brought it in for, Dan always calls to talk it over, like filter replacement. Cheers DanService: Auto maintenance

  Josh Yeager
3 years ago
Incredible. I usually try to do my own work, but whenever I don't have time, or it's too big a project for me, I always bring it here. The staff is incredibly friendly, helpful, and honest. If you go here, they will take care of you. Pricing is always reasonable, and if it's not, they'll let you know, and help you figure out what to do. From simple engine codes, to valve cover gaskets, to head replacements and full engine builds, they will do the work you need done to get back on the road. Not only are they fast, but they're quality. I've never seen a bad job from them, and I've looked! I had an emergency recently and they even took care of diagnostics same-day. I won't take my cars anywhere else.

  Hope Crespo
2 years ago
Can not say enough great things about Main St Auto - they took my car in did 150k service , checked everything out promptly and professionally - Daniel knows his stuff and advised the perfect service for my 2015 Jeep Renegade they also serviced our Nissan Titan. We will now have all our work done with themServices: Air & cabin filter replacement, General repairs & maintenance, Oil changeServices: Air & cabin filter replacement, General repairs & maintenance, Oil change

  June Kocis
3 years ago
I originally went to Tom Sierra. Main reason was to have headlight bulb replaced and ask for tires to be rotated while I was there. I sat outside for little over 2 hours (as waiting area inside was blocked off) to be told they could not do it today but, we rotated your tires. Stopped at main street automotive. There lobby was full with customers too. They had the light bulb replaced in less than a 1/2 hour and I did not have to wait outside. Very professional and courteous. Highly recommend them.

  Lenda Hand
4 months ago
Best mechanic everStands behind workQuality parts used in repair

  Igor B.
4 years ago
I highly recommend Main Street Automotive. They did an *excellent* job on my car.Jeremy and Eric were professional, affordable, and even have a pool table so you can shoot pool while you wait.They repaired the broken axle on my '99 Corolla in an hour flat on a busy morning, providing above and beyond service.I really, really appreciate your great work and your honesty. Thank you!

  Angie Avidano
4 years ago
As a female, it is already intimidating coming to a shop and worrying about being taken advantage of and I feel this shop did just that! The smog failed due to something that should have been seen right away. I have personally had past shops let me know right away when doing the visual that a vehicle would not pass smog and they saved me time and money. (That is great customer service compared to bad service). I asked if the (bulb replacement) issue was fixed if we could come back with no charge. They offered $40 return fee on top of the original fee, but then went on to say it would do THEM a service if I didn t return. At that point I said forget it because I did not feel comfortable bringing my vehicle back to a place that already verbally said they did not want me coming back. I should have read past reviews about this shop being shady and having bad customer service.

  BRB VISUALS
7 years ago
I had a pre-purchase inspection done by Main Street Auto Repair and had a great experience. The car was inspected on time even with me having to change the appointment time for being late. Brian the mechanic was nice enough to let me go on the test drive he was really knowledgeable and gave me great feedback on the car. Friendly atmosphere and decent pricing. If your in the Placerville surrounding area give them a try.

  Jon B
3 years ago
I was from out of town and developed a possible issue with my vehicle that i didnt want to risk driving the long tow back home. They were very quick and responsive very fair and honest. The owner personal assisted me and he is a very genuine honest individual who took good care of us. Thank u much againService: General repairs & maintenanceService: General repairs & maintenance

  Chris Antonucci
a year ago
Large clean waiting area & friendly staff. They were able to get me in for an appt for a Smog the next day. Excellent service. Thank youService: Smog certificationService: Smog certification

  brenda gianni
4 years ago
On the way to Tahoe, the A/C compressor clutch melted and overheated in our 2010 Civic. It was after 4pm and not wanting to take a chance going up the mountain, we stopped at Main Street Automotive. Jeremy and his crew were great. Jeremy, the owner, helped us in every possible way so we could continue on our way. Couldn't have asked for better service.

  Rob Wirth
5 years ago
I live in Reno but work at Apple Hill on weekdays, my 2001 F150 through a code of misfire cylinder 8. I called Main Street Automotive to replace the coil and spark plug. They charged me half of what I was quoted from other repair shops. They got me in at 8am and was at work by 9am.Very friendly, fair pricing, and honest folks. I will use them again the next time for sure!!!!

  Oliver Koenig
5 years ago
Came in for an emergency repair with sparkplugs, they took it in same day and they were very helpful in making sure I didnt go over budget! They have a $100 diagnostics fee but they are very up front with it and all other costs. (Also their dogs are SO sweet and adorable) I'm definitely going to visit again. Thank you guys!!

  Chris Flock
a year ago
Daniel has always help us with great customer service, vehicle service and advice on things he could not fix on our diesel truck by referring us to a shop that could help usServices: Engine repair, Vehicle InspectionServices: Engine repair, Vehicle Inspection

  Trudy Kilian
9 years ago
We have had great service from Main Street Auto. Recently, when a huge pine cone decimated the front windshield of my truck, Main Street Auto got the windshield repaired and did an amazing job at getting all the shattered glass and pine sap out of my car interior and off the surface of the vehicle. They have also been great at fixing my partner's car and discussing various options for repairs.

  Christine King
5 years ago
I was not impressed with the service. I called in the morning, asked a few questions about smogging an older vehicle, spent the day following the directions, and arrived at Main St. at 3:30 to be told I didn't have an appt. Jeremy told me "someone" had called to cancel a 3:00 appt but didn't give a name so he just cancelled my 3:30 appt. Well, I was there so he "graciously" accepted my appt to smog my car. We decided on a precheck, which was 40$, and if it passed, I would receive a credit of 20$ towards the actual smogging. Standard procedure. He then continued to try to impress me with all the work that they had to go thru to smog my car (basically sticking a hose in my tailpipe hooked up to a machine). It passed with flying colors except for the visual inspection. I asked when he could reinspect the car (it was Christmas Eve) and he said Wednesday but I would need an appointment and I would need to "Beg for Mercy" to get the credit for the pretest, which was already previously agreed upon. Needless to say I DID NOT RETURN on Wed. What a waste of 40$.

  Hedrick ben allen
5 years ago
Unfortunately I think they have a hearing problem there. I set up a appointment for today for a smog. I specifically said Wednesday. He replied back how about Wednesday at 9 A.M. My wife drives down there. They tell her it's scheduled for Thursday (REALLY). So anyways at least I'm not out of any money . I had some specific questions and I felt like he did not have time for me. I guess I'll just find another shop to work on my vehicle. COMMUNICATION IS DEFINITELY NOT THEIR STRONG POINT.

  Debra Jacobs
6 years ago
After eating lunch in Placerville, I went out to my car and found it wouldn't start. I don't have Roadside Insurance so I started by calling Tow companies who said all they would do is tow me to a mechanic, when all I really wanted was for someone to check whether I had a dead battery, or not. I called Main St Auto Repair and talked to Jeremy. He was so nice and offered to come see what he could do, I was literally just down the street from them. He showed up about ten minutes later, tested my battery, jumped it and got my car up and running again! On top of that, he wouldn't take any payment. Thanks Jeremy, you were a life saver!

  Mike Martin
6 years ago
Horrible I had my brakes done there 9000 miles ago and I already need new ones because they did not replace they brake caliper. When I took back and confronted them they told me it wasn't there fault that the caliper looked fine when they fixed my brakes. When they gave me a quote to redo the brakes that they should have fixed for free anyways it was 190 dollars more then the tire shop had quoted me. These people are not out to help you they just care about money. When I originally had my brakes fixed 9000 miles ago it was almost 600 dollars and now they want me to pay 690 to redo their mistake. That's almost 1300 dollars for brakes in 9000 miles. Really?

  Maria Group
10 years ago
We purchased an older VW passat that needed work. We are so grateful to have had the work done at Main Street Auto. We had searched out other shops before and never got a straight answer and big $$ amount. We got our car fixed in a timely manner by expierenced VW mechanic and for alot less. Thank you Main Street Auto,we will be regular customers. Great customer service!!