Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Kevin Gramajo
a week ago
Excellent Customer service. Everyone was very humble and willing to help me in the best way possible. My truck was well taken care of. Looks brand new!!!
Jose Luis Salgado
a week ago
Great customer service. Excellent work on my car. 10/10 would recommend to everyone!
Kais Shalizi
3 days ago
Still waiting for replacement wheel covers. It s been 6 months. Whenever I call to ask about them, I always get told that they are too busy, for me a customer.The original repairs took months and it wasn t even complete. Undercarriage panel on driver side was still loose and falling. I was asked to leave a good review if they replaced my wheel covers. Not rims but cheap $50 wheel covers and I waited months for that and after my negative review I got a call back and was told it was my fault! And the wheel covers were a courtesy . Clearly they don t understand the definition of the word because nothing is a courtesy until it s completed or done. Until then it s a time wasting inconvenience. They told me to wait another day and they would deliver it. Waited another day and yet again they failed.As a courtesy I warn whoever is reading about taking your business here, it s a bad idea and nightmare of an experience.Stay away from this place. We the customers aren t that important from my several months of experience with Green Automotive. All of the calling back and forth and nothing getting done. (We re no big deal, the customers, we only put food on the table for them, a roof over their heads, nothing major.)
Jeff Ohhh
4 months ago
I generally avoid writing negative reviews, but unfortunately, my experience with Green Automotive compels me to share my dissatisfaction. I brought in my BMW M4 for a simple front bumper repair, only to be met with disappointment at every turn.The promised repair timeline was significantly exceeded, citing delays due to a purported part arrival issue. However, what struck me was a sense of bias against my car's make a comment insinuating that BMW repairs tend to be pricier and potentially justifying the delay.Adding to my frustration, I discovered an extra 100 miles on my car's odometer after the service. I meticulously tracked the mileage, and there's simply no justification for such an excessive drive. My intention was a bumper repair, not an engine overhaul, so this unnecessary mileage was unacceptable.
Rosa Gil
4 days ago
Great customer service. Pablo and his team did an amazing job. Would recommend to everyone!
Sergio Lepe
a month ago
customer service from Lisa and Jessica at the front desk was great and Pablo and his crew did amazing work on my truck. accident looks like it never happened! worked well with insurance and cost was minimal. five stars and definitely recommended
Jay Young
a month ago
This Body shop had great customer service. Pablo was very helpful and professional. I originally came in to just get a quote however based on the service and expertise I decided to get my car repaired here. They even buffed out some water marks I had shown them at no charge. Will return if I have any auto issues that come up.
Shadrack Oppong
a week ago
Green Automotive is one of the best in Los Angeles! The employees are so nice and helpful especially Pablo and Jessica (whom I interacted with most)
La Leona USA
5 months ago
Best shop ever!! They re fast, reasonable, experienced and amazing customer service in your language. The staff is friendly and knowledgeable! They re fighters with the responsible Insurabce or party. The shop is huge and can help with any kind and any size vehicles, trucks , trailers, Bikes, motor homes etc. I recommend them highly. A Five star shop rental car is right there too ! Services: Transmission, Carburetor cleaning, Air & cabin filter replacement, Painting, Body & Trim, Welding
martin saldivar
3 months ago
I'd like to thank you for doing a good job on my 2019 Silverado. The front end came out perfect and I will recommend you guys to all my friends. Again thank you for the great job.
Maria Hernandez
2 years ago
Worst experience ever, WARNING **STAY AWAY FROM THIS LOCATION**. My son was in an accident 2 weeks after he purchased his 2021 Dodge Ram Truck, it happens that s why we pay insurance but we were not prepared for this.They had our vehicle from August 2, 2021 to November 9, 2021 and this is what we got back throughout the entire truck. Going in tomorrow see what next I will keep you posted.Services: Painting, Body & Trim
Juan Ortega
3 months ago
Bad. they not good in Mach colors.. and obviously they dont care** lm NOT recommended this guys don't wasting you time and money here
Noe Guzman
3 months ago
I want to thank green automotive for the service specially Pablo he was so helpful they did a great job on my car & it was really quick my car looks like nothing happened .Thank you very much.
Lily D
9 months ago
Came for a quick estimate on my vehicle. Pablo and Hector really helped me understand how my repairs would go. The ladies in the front desk also gave me updates whenever I had a question about my car. I love supporting local mom and pop shops and this collision center has become one of my favorite.
Rafael Iribe
11 months ago
I was referred to this shop by my car insurance. The intake was professional and informative. However, the service was not. I was told my truck was ready and after inspecting it I discovered that the work was not complete. Paint was damaged, bumper work was incomplete and I was given many excuses on why the work was half done. If I get on the car and leave, no one would have addressed it with me. I am waiting on resolution on this and have reported this to the insurance adjuster.Update: The truck was fixed and the body shop addressed my concerns. They did provide a rental while they fixed the truck and offered a full detail. Customer service was the worst, they kept extending the date for pick up and we re not giving me straight answers, things would have been a lot different if things were done correct the first time.
Tony Castaneda
11 months ago
All Bad!. I DON'T RECOMMEND!! Like majority of body shops, they care more about insurance money than the quality of work.Bad customer service- They don't communicate or give you straight answers.Missing a light bulb and Took over 2 weeks to install a small light bulb.Emblem was installed in wrong place.Screws were left in cup holder- I would like to think they were extras and not forgot to install.Services: Painting, Body & Trim
Ken Hoobler
10 months ago
Excellent experience no complaints I will be back I highly recommend this bodyshop. They did everything in a timely manner the staff was friendly and helped me with my claim. Great shop definitely will come and recommend to family and friends.Services: Transmission, Painting, Body & TrimServices: Transmission, Painting, Body & Trim
gonzalo garcia
a year ago
They painted over the windshield seal and paint is peeling they just want your money..Stay away!!!
John Senteno
2 years ago
Their patience and customer service was second to none. Showed they really cared about the end result, customer satisfaction.The end result with my truck was excellent, workmanship and paint. All staff were caring and helpful,.Would use again and recommend to others.Services: Painting, Body & Trim
Rafael H
2 years ago
I must say i'm throughly satisfied with the work that Green Automotive did on my car. My car was was in a minor accident and now it looks better than ever. The repairs were done in a timely manner as well. Esmeralda, Pablo, and Vicky were very kind and professional. Pablo and Esmeralda were very thorough in explaining everything and addressing any concerns I had. I would certainly feel comfortable coming back if I need any additional work done to my car in the future.Services: Painting, Body & Trim
Daniel Leon
7 months ago
Amazing place, Hector is who helped me and he did everything in his power to get what I needed, and when I needed it. 100% recommended!
Yanessy Lambur
a year ago
This shop has outstanding customer service and work. Hector Heredia has tremendous experience and my gosh is he so friendly. I truly recommend this place to everyone. See Hector he is great!!!Services: Painting, Body & TrimServices: Painting, Body & Trim
sinsuasti
3 years ago
Customer service is a plus! They were were following all the covid 19 safety procedures which was great. My car looks brand new! They job they did was EXCELLENT. I will never go to another place for bodywork again. Pablo was super helpful and kept me informed throughout the process. Thank you.Services: Painting, Body & TrimServices: Painting, Body & Trim
Anio �dol�v�na
6 years ago
SUBLIME SERVICE!I got rear ended with my 2017 Acura and I was devastated because I had just gotten it 3 weeks prior. I was so stressed because the dealership didn't have an opening for repair for a month so I came to Green Automotive and let me tell you, the quality of the repair is amazing! You can't tell that it was in an accident. It looks absolutely amazing, better than new! The service I received was top notch. I didn't have to keep calling to get an update because they kept me informed every step of the way. I dealt with Andrea, Arcie & Vicky there and were always happy to talk to me with without rushing me but at the same time I could feel the sense of urgency to put me back in my car. They know how to talk to their customers and made me feel like I could trust them with any job. I could not have picked a better shop. I'm so grateful for their quick, attentive and gracious service. Thank you Green Automotive!
Anna Khananian
8 years ago
I have used many body shops in the past but this is by far the best. Very professional and responsible! I got into an accident and they were able to immediately take care of my car, they called my insurance for me and helped me make a claim. They took my car in and set me up for rental and my car was ready sooner than I thought. They did everything fast and step by step with the insurance. I didn't have to stress about one thing. You guys are the best. Thank you so very much!!!
J spy
3 years ago
Great communication and kept me informed with my insurance claim and allowed me to keep a rental when the insurance companies we're not getting back to me in time. Highly recommend. Took a little long on repairs, but the car came back in imaculent shape and they cleaned it too. Thanks so much for everything
Chuck D
a year ago
Great job, my 2021 Toyota camry was reformed by Green Automotive after the accident, I am tiraly satisfied and will definitely recommend any one who need the service to them
farnaz kohan
9 years ago
This place is the BEST body shop I have ever been to. The staff is very friendly and ready to help right away. They were extremely efficient in communicating with the insurance company, rental car company, and me to expedite the repair of my car. They even detailed my car!!! OH WOW! My car looks even better now than it did before the accident. I would recommend this place to my friends and family any day.
Ann Chen
4 years ago
If there was negative stars, i would've given 5. Worst experience ive had in my entire life. The shop held my vehicle for 3 weeks without doing any work at all, when i asked to get my vehicle back since it's not been worked on, they invoiced me $165/ day for storage or call the police on me. Big scam!!! DO NOT GO HERE!!!
jose sandoval
4 years ago
I was in an accident and I took my truck to green automotive. Hector attended me and help me fix my truck. His services and work was off thE hook. Him and his team went above and beyond the call of duty. My truck was in pretty bad shape and hector and his team made my 2005 truck look like it came off tHe lot. It looks brand new. I recommend this shop. They are honest and have good prices.