Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Ian Thompson
a month ago
These are the guys you can trust!! My wife s beloved Q5 was leaking coolant and they painstakingly took it apart and fixed up all the leaks for a fair price. Will always take my VW or Audis here.
Aaron Prentice
6 months ago
Great shop and nice to work with. Took my wife s VW Alltrack in because the brakes were squaling so I expected to have to replace the rear brakes. The owner called and said the brakes were fine just a little dirty. He notice the windshield wiper arm was bent so we ordered that and they will be doing a full service next week. I ve been in the car business for 20 years and I think this is a great shop. They will have my business going forward.
amandalfannin
a year ago
Excellent customer service. I had a concern after a repair and they were amazing. Knowledgeable and courteous employees and management. They squeezed me in (last minute) to take a listen to a rattle to ensure my car was safe to drive a long distance the next AM. They didn t have to, but made the time. Will be bringing back our VWs for years to come. Thank you!Service: Auto brake repair
Nicole Fucile
3 weeks ago
Honest and reliable auto shop. I've been coming here for 7+ years and won't go anywhere else. They are incredible.
Isaiah Becker-Mayer
a year ago
I was driving through Petaluma and an axle blew out on my Audi, so I got it towed to Sonoma Autowerks because that was the first place I found in the area that worked on Audis. Turned out to be a great choice, they fixed everything for a fair price. Couldn t recommend more highly.
Sherry Hankins
8 months ago
These guys were great I had a water pump problem and they fix it and took care of it within a couple of days. They're also reasonable and friendly I would recommend anybody to go and have their car done there
Eric Cutler
7 months ago
I ve been there several times with high mileage GTI. Always great service and done very quickly. Very reasonable prices as well!
John Knueppel
3 years ago
Very honest, nice and fair staff. Reasonable prices. Eric took a look at my 2014 Audi A4 prior to purchase and Richard changed the battery for me after. Richard also helped clear error codes as part of smog check done elsewhere. Will definitely continue to go there for service and oil changes moving forward.
James Beattie
5 years ago
Great service from a really straight forward and transparent group of guys. They diagnosed a couple of issues on my GTI, recommended parts that I needed but let me decided if I wanted to get them new or used, and then fitted them when I took them in. They even ordered something I was missing for same day delivery to ensure I got what I needed done. Also helped get me prepped and ready for the smog test. Will go back there for sure.
Jennifer Peppler
2 years ago
My tail light went out in my Volvo XC60 the day before I was supposed to leave on a road trip up North. My husband called Sonoma Autowerks in the morning and they told him to have me come in anytime that worked for me that day. I went over in the morning with a toddler in tow and they immediately looked at it. They were out of the bulb but had it driven over from Napa. My taillight was fixed and I was back in my car 30 minutes later. I can t say enough about these guys. Wonderful all the way around. I highly recommend and we will be back!Service: General repairs & maintenance
Josh Martin
3 years ago
Amazing service ! Brought my older Volkswagen here for new motor mounts and some general maintenance, service was completed within the day and done at a very reasonable cost. Will definitely be coming back here for any future repairs and maintenance. Thank You !Services: General repairs & maintenance, Engine repairServices: General repairs & maintenance, Engine repair
Michael Stealey
5 years ago
I have used Sonoma Auto Works for years. I trust this shop fully with my Audi A4. The prices are fair, the serviice is honest and the customer service is far aboove average. Eric the owner is hands on and he knows everything there is to know about the vehicles that he services. Im so glad I found this shop.
Michael Logan
4 years ago
Have owned my Audi for almost 20 years, and happily take it here for service. Thery are reputable and honest. Plan to finally retire the car, and continue taking its replacement here. It's hard to find honst places like this to work on your car.
L Wong
3 years ago
I've had my Passat serviced here for over 15 years. They do a great job, are quick, and fair in their pricing. All the guys are personable and knowledgeable.
Deanna Chase
5 years ago
Man! These guys rock. My only regret at this point... I have a Ford. I wish I could bring MY car to them. Every time my boyfriend has needed anything done on his Volkswagen they are super accommodating. From a simple dash light/sensor reset to a timing belt, they do it all in a timely manner AND without breaking the bank.If you have a VW or Audi, do yourself and your car a favor by paying them a visit.
Linden Ladouceur
7 years ago
I highly recommend this shop, great service and attitude, at a great price!I am from northern BC, Canada and was on a roadtrip in California when my engine light came on. I first went to a VW dealer in Santa Rosa, I had diagnosed the problem myself, but the dealer would not simply do the work on the car I wanted, they wanted to charge me $155 for a diagnosis, then an additional ~$200 to clean the throttle valve (2011 VW Jetta TDI)I went to Sonoma Autowerks and even with their busy schedule they fit me in that very afternoon to get the car fixed, as I wanted to head further south that day. The owner listened to my diagnosis, and cleaned the throttle valve in 25 minutes and charged me $50. He also let me watch him do the repair, which is very important to me as I usually do all my own maintenance and repairs.Cheaper, faster, and more friendly than the dealer!
Torrey Smith
3 years ago
I was out for a country drive (I'm based on the Peninsula) in a borrowed classic Porsche when my driveline failed. I literally rolled the car down the hill with gravity right into Sonoma Autowerks at 4:30pm on a Friday in the middle of COVID-19. I gave them the keys and took a Lyft home. They found the problem, fixed it, found an additional problem, called me, and fixed that, all for a great price which a mechanic friend of mine verified after the fact. I couldn't have been a more vulnerable customer and these guys took super good care of me. I highly recommend Sonoma Autowerks. I was proud to give the Porsche back to my friend better than I found it!
Pierre Minhondo
10 years ago
These guys are awesome. Brought my Audi in for a bunch of work and they beat the dealerships price by half. There customer service is top notch and they just seem like good honest people.
Dee Carter
4 years ago
Could not be more satisfied with the service I received. They took the time to explain all the findings with my Audi and price was very reasonable. Will continue to bring my car here for all future services.
Prostetnic V. Jelts
7 years ago
No Secretary so trying to reach them is like winning the lottery, but it's because there working in the shop so.. Overall the work is bar none. Super laid back, loved it. Did a window reg job on Audi A4 no problems.
Christine Campbell
6 years ago
Ingemar and Eric have worked on our two 2005 VW stations wagons for the past 2 years and I can't say enough good things about them: expert workmanship, reliable, reasonable rates and clear communicators. I highly recommend them to anyone who has a European car.
Moody Keliihoomalu
3 years ago
Thanks Eric for the great service. Racking the Q7 and letting me what the oil leak issue was add setting up the appointment to get it fixed. Auto mechanicmanship is all about trust and you have mine.
Eddy Pay
2 years ago
Thankful that Sonoma Autowerks expanded the list of cars that they accept to work on aside from VWs and Audis. It's reassuring to have a shop that does quality work and will not take you to the cleaners.
Shamanie Peters
14 years ago
Took my Gti in for oil and brakes. They did what needed to be done: They fixed the problem. No jerking me around and taking advantage of my ignorance. These guys do this for a living. They are passionate about their work and stand by it as a badge of honor. Their shop is immaculate, too. Incidentally, they have as much disdain for dealerships as you or I,and welcome the opportunity to show their dedication to our purchases. Absolutely recommend them with no reservations what so ever. I drive from Sonoma....they are that worth it.
Janie X
3 years ago
Professional and excellent work. I've tried numerous mechanics to fix my VW Jetta and Sonoma Autowerks has been the best at diagnosing problem and fixing it. Others seemed to be a guessing game as to what was wrong
Melissa Conner
9 years ago
These are absolutely great guys! I have been in on several occasions, and they are always there going above and beyond for me. They are incredibly knowledgable, and have fantastic customer service. For as long as I am up here, I will always be going to Sonoma Autowerks here in Petaluma. Thank you Eric and Ingemar!
Mary Glardon
a year ago
They are amazing! Always great service and very knowledgeable about Audis. They're the best!
Daniel Roberts
6 years ago
These guys are the absolute best. Great service, a sterile shop and fair pricing. If you have an Audi or Volkswagen these are your guys.
Avanti C
4 years ago
You guys are the best!! Thank you Eric for getting me in and out today within the hour today! No one better in California for my Audi! Lia
Rory Stamp
4 years ago
Great service, no nonsense, so much better than the VW dealership.