AAA Petaluma Auto & Tire Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  California Non Stop Towing
3 days ago
Great friendly people here always wanting to help. The staff here is very professional and knowledgeable. Not only do we bring and recommend our customers here we also bring all our tow trucks and personal trucks here. 5 stars. Thanks!

  Plant With Love
a month ago
Wanted to thank Jonathon Gonzalez for his outstanding and personable customer service. Last year, my car required multiple repairs and it made a difference to be able to trust his recommendations.I appreciate the care and solid car service at AAA Petaluma Auto.Thank you

  Gabe Hebert
2 months ago
What a great shop! Makes me proud to be a AAA member (not required to patronize). Such knowledgeable and courteous folks running the front counter, and pros on the floor. Great equipment to boot!! This will be my go-to from now on.

  DIAN WUSTHOF
2 months ago
Jacob and Morgan at the Petaluma shop are the best! They went above and beyond the service I purchased, spending extra time explaining tire and wheel details I wanted to understand. I feel assured of the safety of my car

  Jennifer Wilcox
4 months ago
I called with questions, about my wheels, and within the hour my call was returned and I had all the information I asked for. Reasonably priced and friendly employees

  Michael Combs
8 months ago
I had a flat tire on my motorhome. Danny came out and repaired the valve stem and we were good to go. price was reasonable and fair. Excellent customer service.

  Emelliano Salas
10 months ago
This place is great you get a discount for being a tripple a member. They are very clear explaining what the issue is and the possible ways to fix it and all the pricing. The office people are very polite as well. They have worked on my car and I had them fix my mother's car as well.

  Gluten-free Gale
4 months ago
Friendly and helpful people! I had an appointment. They saw me on time and finished quickly.

  Niklas Zorn
9 months ago
Great, complete service. Morgan super helpful and although they don t do all work (no VW timing chain replacement) I will return for tires / routine maintenance. Thanks!

  Dennis Bigg Rocc Pearson
7 months ago
Hooked me up quick and fast, didn't even have to unhook my RV.

  Ross
a year ago
Great service. Jacob was a great attendant. Went in for a deflated tire and thought I'd need to get a new set. The technician stated a patch would resolve the issue and for MUCH cheaper than a new set of tires.Patch has held months later with no complaints. Will use their service again if need be.

  Henry Tenenbaum
2 months ago
They fixed a leaking tire quickly and effectively with NO upsell.

  Bob MacDonald
2 years ago
I needed all 4 tires replaced. The price was very reasonable and the service writer was very professional. I had to drop it off and pick it up after hours. Everything went perfectly. I paid when I dropped my car off. No hidden fees or BS. Picked it up and the keys were where we arranged to leave them. No fuss, no muss. I'll be going back.

  Carmen Ch�vez
a month ago
It's a good place to service your car.

  Carolyne Martinez
2 years ago
We were heading to the beach and noticed the whole right side of the truck and travel trailer had nails in the tires. We had 2 swapped out and 2 repaired. Everyone was great. They communicated with us and helped us even though we didn't have an appointment. Thank you for helping us out. Max Crisp and familyService: TiresService: Tires

  Greg Weaver
2 years ago
Got a puncture flat in my tire- drove over a bolt. They were able to patch it, had me in and out in less than 30 minutes. Staff was friendly, price for the patch was very reasonable. They're a great local business.

  Philip Williamson
8 years ago
Quick appointment, and two new tires, tire rotation, and wheel balancing completely eliminated a bad shimmy on my car. They even identified the cause - a bent rear wheel. With the balancing they did, I can't tell that there was ever a problem. Pleasant shop, friendly staff, and an immediate appointment. I'm so happy to have gotten that taken care of, and I'd recommend McLea's to anyone.

  Rose G.
7 years ago
I brought my Honda here for a routine oil change. To be honest, I was dreading it, since I was pregnant, and would have my very active toddler with me. I envisioned having to wait in a cramped office trying to keep her quiet and occupied. When I arrived, the staff immediately put me at ease, telling me about their own kids and making sure the two of us would be comfortable while we waited for the car to be serviced. They changed the oil quickly and got us on our way, and even gave my daughter a little soccer ball to play with and keep, and helped me carry my things out to the car. Wonderful service. I will definitely be back.

  Christian Slayback
10 months ago
Great customer service. Stopped and helped us with our flat tire out of the kindness in their hearts highly recommended.

  April Chaney
4 years ago
I had a flat tire on my new car (which comes with no spare I discovered). Had to be towed to get the tire repaired and had to wait, as I had no ride. McLea's took my car in immediately, repaired my tire very quickly , then sent me on my way with hardly any wait time. They're nice and professional. I highly recommend this business.

  Michael Budd
7 years ago
Team at McLea's did a great job investigating an issue on our fifth wheel trailer. Got us in right away and had us back in the road in 2 hours. Bathrooms were incredibly clean and they came out with a soccer ball for the kids while we waited. However, It felt like we were getting an unrelated up-sell to an all-wheel bearing repack after coming in for a brake issue (before they'd even looked at the trailer). Great, quick service with a smile, but watch for those extra work suggestions.

  Royce Van Bebber
3 years ago
Excellent Service! Called about a flat tire on a forklift. Both rears needed to be replaced as they were bald and they had the tires in stock and were out in less than an hour. Highly recommend!

  James Barthol
2 years ago
Great people went a little early before 8am today because I had slow leak in my tire and the tire was messed up shaking when driving over 50mph, went in and they got to me right away switched my tire out with my full size spare so I could go to work this morning and kept the main wheel to get a match on the tire for me so they could get it ready when I come back and install it. Didn't charge me anything for swapping it out just for the new tire and install.

  Guy Lasky
7 years ago
Had tire leak. Thought I'd give them a try for some standard maintenance. They want $52 to fix/balance a tire. I could just about buy a new one.Wanted oil change. First girl unable to give quote; she put me on hold. Finally, dude comes on. They don't carry Motorcraft 5W-20 synthetic blend, which is standard for my 2013 Focus (only the best-selling car on the planet). He couldn't give me a quote either; had to get service manager. After lengthy wait, my call was dropped. Called back and again got runaround. Put on lengthy hold, and again my call was dropped. Called back a third time, but this time to cancel appointment I'd made earlier.I'm too busy to waste my limited time off with amateurs. Go to Les Schwab instead. Great service, free flat repairs for their customers. $14 otherwise.

  1519element
5 years ago
Totally dishonest place!!!I bought tires here (6 of them for my dually) for over $2000, which I accepted because they were good tires. When I went in some month later for me FREE rotation, I left the truck and went and got some coffee. Upon return my whole front end was taken apart and they said I needed $6000+ worth of work. I kid you not. They said they could do it in stages and what did I want to start with. I said "nothing" I ask them to finish the rotation and put my truck back together. They not only wouldn't rotate the tires at that point stating that there was no point since I needed all this work, but they tried to charge me for the evaluation of my front end. I took the truck to another place and they confirmed I needed a pitman arm with they put in for less than $500.McLea's is totally dishonest and will charge you for work that is not needed. Avoid at all costs!!!Follow up. I am calling out the owner as a total liar. Maybe they didn't take apart my complete front end, but the wheels, brakes, drums, rotors were all off and just a bare axel was showing (I don't know that much about cars so that is how I can describe it), they DIDN"T rotate the tires, and the DID ask me $6000+ to fix the front end. When I took it someplace else I got the truck fixed for $500. How dare the owner call an honest review a liar. This just goes to show how pathetic they are!The "other review" the owner refers to was written about the same tie because I didn't write the McLea's review for about a year. I am not a liar. This is what happened. Avoid this place. Dishonest, overpriced and total up-sell!

  Christa Cape
6 years ago
Jason, Jedidiah, Tim and the rest of the staff are great. When I found a better price on line for tires, they matched it. I always take my car to McCleas Tires. Great service and friendly staff. Thanks guys!!

  Dan h
8 years ago
I came back from a vacation to find a car tire low at 10 lbs. Inflated back to 30 lbs and took car to shop to have tank checked. Friendly check-in, but told after a 45 to 60 min wait they could not find a leak. Had to tell another service guy there is a leak, go find it. They found valve was issue. Tire does not leak now.Nice guys, but I have to wonder if they ever took the wheel off. The inside of the tire was oily from a blown axle seal. That was the money job, but they barely made an effort to find the air leak. That kind of poor service I can find at Northbay Automotive on Pet Blvd. Can't say i plan to go back. sorry guys, details matter.

  Muiylo Umyiol
6 years ago
My family and I have been long time customers. It's always a pleasure seeing the staff and having a warm welcoming salutation. Jebidaia was very helpful and patient with my questions about rims and mounting. My family and I will continue coming here.

  A Backus
2 years ago
What a wonderful place for auto repair.Knowledgeable staff, fair prices and a living room like waiting area with TVs and a fridge with cold drinks.Jim Green and his staff go the extra mile for me and I couldn't be happier with their service !

  Mary Howland
8 years ago
I had a wheel alignment done at McLea's. It was done quickly and efficiently. The staff were polite and friendly. They even gave me a bottle of water to take with me as I left. Overall, a great experience and reasonably priced.