Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
MATHEWS Wrecker and Towing
a month ago
I took my Dodge ram 5500 and they have serviced. They charge me 280 something dollars and never even changed my oil. Here s pictures to prove it. As I double check, everybody s work be aware of this place all they do is charge you money and never change anything . This place is a scam. If I could rate it. Zero stars I would ..the oil so old there s no way .they charged me and never did anything this is the second time I took it the first time I was pretty sure that they did it the first time but I just wanted to see for myself that s why I sent it up there to have the service done on it and they brought it back and this is what my oil look like. They never even touched it.
K MS
a week ago
Overall great experience. The team was very professional and took time to explain things to me.They are quick and efficient.One time, I stopped by just to ask them to check the air in my tires when my tire light went on. They didn t make me feel like I was wasting their time. They ve also topped off my oil when I was having issues with a slow leak.Love them!
shaka tafari
a month ago
Man! I love this location! I ve been coming here for 3 years now and it s always the same excellent service! It s the best location in pasadena by far! And shout out to Chris! He s makes the best suggestions for my car. I ll be back soon!
Mcgara Bautista
2 months ago
All the gentleman at this location were amazing! I had been getting my oil changed at a local mechanic for years my oil change jumped in price significantly. I called JL and they have very affordable services, check your fluids and tire pressure in about 15 minutes and send you on your way! Yes please....
Emil Smith
5 days ago
Super friendly, reasonably priced, and I appreciate that they don't push expensive unnecessary services. Pep Boys and Valvoline are both so pushy with super expensive service that I don't need - this is why I prefer to go to Jiffy Lube.
Patty Shelter
2 months ago
They are quick and efficient, professional and friendly. I recommend this auto place to everyone. They do have coupons on line, but you will have to remember to show them because they do not ask if you have any. I lost out on my savings of $12. Other then that, great service.
Jami Simonian
4 days ago
Got in and out fast! They are always honest here and they spend time explaining things to me. I trust them to take care of my car.
R. Switzer
3 weeks ago
Only been here once. Dip stick was accidentally broken but they replaced it and called me when it arrived. I can t complain about prices because my vehicle calls for full synthetic. Alejandro was very honest and helpful.
Phyllis Hamlin
4 months ago
Hi,This is the second time I ve been to the Jiffy Lube at this location, and both were really good experiences. But today, my service from Jose was exemplary. He was courteous, kind and went above and beyond to help me. This kind of service is very hard to find these days and I can t recommend Jose and that Jiffy Lube strongly enough. Thank you!
Interstellar Otter
5 months ago
So this was my first time being here, usually do my maintenance in chino hills but, I guess my maintenance snuck up on me so I stopped in. Legit the best customer service ever . Might be a little bias, had a terrible experience with the VA but, these people took care of me better than them. Treated me with respect (talked to me like we were on the phone and they needed something from me), was attended to (asked me if I was okay, said I was thirsty, and gave me a water) and they communicated with me (let me know about a different oil that was better for my car and better for my wallet). I don t know what type of customer service is being taught around here but, definitely worth it. And they were quicker than me writing this review.
Phoenix DelSol
4 months ago
Courteous workers. Diligent about listening to concerns and patient with questions. They were lightning fast too. Were there in a Sunday late afternoon and it wasn't busy but 30 minutes later, packed to the brim. Luckily these gentlemen are fast!On a side note: restroom is all gender and 7/10 clean! I always dread having to go into a restroom at a mechanic shop of any kind but this restroom was totally acceptable.
Ricki Ricki
4 months ago
I came in for an oil change and everything was fine. I told them is was my first time at a jiffy lube and they took advantage. They gave me the most expensive oil when they know my car only requires standard oil. They charged me more and didnt tell me until the job was done. THEY ARE SNAKES WHO JUST WANT MONEY, dont go here if you want good service!
Qingchao Li
a month ago
They are efficient! Friendly! professional! The charge is fair too! I just did car service! It s so great place for car service! Highly recommend!
julie l
2 months ago
Great place for service. Always take all my coupons and right now have a free digital gift card when you get a oil change
Leigh Adams
3 months ago
The tech informed me of rat feces on the battery and recommended I take steps to deter them. I understand this doesn t boost your income but it has insured that I will return and I will recommend to my friends. Great service!!
Kent Stout
2 days ago
The men there are helpful, but not a bit pushy . I always get my oil change at this Jiffy lube, for years
carmelo estrada
5 months ago
I recommend you go somewhere else. Employees will scam you and charge you more than what they are supposed to, claiming the prices just went up. Super shady and unfriendly. Advertised price was 51 for oil change, this location charged 69. Nearest jiffy lube 0.3 miles away charges 51... :,(
Cait Packer
5 months ago
Really great experience. This was a fully staffed Jiffy Lube. It felt a little like I was in a NASCAR race pit stop with everyone ready to go. They were really professional and very efficient. They upsold at a comfortable level, their boss should be proud!
Arsho Salazar
3 months ago
This place was horrible. I needed an oil change for my car so I gave my husband a $20 coupon and my credit card- I was charged $110 for an oil change (with the coupon)! I understand prices are going up but this is highway robbery and even more than the dealer would charge- beyond livid! crooks :(
kyle Pfaff
4 weeks ago
They want to charge 140 for synthetic oil change. That s blasphemy. Other competitors charge 80 -100 dollars. I ve come here before and they charged me way less. Avoid this scamming place
nobody T
2 months ago
A young man named Chris helped me out, but everyone was polite and efficient. Usually I go to a different place but I will be returning to this one at Hill St. & Walnut
Nisa ms Kreuzer
4 months ago
Professional thorough service, excellent customer service. I had previously had a bad experience at Jiffy Lube elsewhere and this experience completely made up for it.
Wayne Dyer
6 years ago
I always feel like I'm being ripped off here. The service on the faster side compared to other places but the prices are awful. The oil change I needed at Pep Boys and Just Tires was 39.99 and 38.99. This same service cost 69.99 at this awful shop. I felt the employees were unprofessional and I was being scammed. They had a sign that advertised "price matching" but I received only 18 dollars off of their normal price. Jiffylube often has coupons for 15 off oil changes so I only ended with a 3 dollar discount when that's taken into account. The same services cost more at this awful brand. I have always had poor experiences with jiffy lube. I will stick to pep boys or just tires. Hate this company and hate the service.
NOEL Noel
6 months ago
They don't honor Jiffy Lube coupons and because I asked I believe they charge me double the ad says 30% off and they charge me $150 from a 30% off coupon of $69.99. However they had one customer service representative who understood how I felt and he gave me very courteous service
Mike Nelson
a month ago
They got me right in and done quickly as I was in a rush. Very good.
Gregory Gibbs
a month ago
The staff at this location are always friendly and helpful. I always come here for oil changes.
Holly Harper
a year ago
I always have a fantastic experience here and have been going for years since it s directly across from my work. I generally go on my lunch break for oil changes and I m in and out in 15 min. They assist me immediately and I feel I encounter genuinely trustworthy people thus far. Today I was assisted by Chris and he went above and beyond. He even noticed a nail in my tire and showed me so I was aware. He also gave me advice on nearby places that would take care of me. So far I have not been let down by this location. I will continue to return and recommend.Services: Tires, Oil change
El Es 5.3
5 months ago
The best jiffy lube the most professional compared to any other place I've been to that's why I always do my oil changes at this specific one for years
H A RIVERA
3 months ago
Really good experience and fast service. Rene was very helpful. I ll be back here for sure.
J Bigler
2 years ago
This place used to be top notch. I ve come here for oil changes many times over the last three years. They used to check your lights and turn signals, wipe the windshield off, and do an all over inspection. Now they just pump the oil and add air to your tires. Maybe it s new management or idk but it s nothing like it used to be and it occurs as being rude. There is a car wash caddy corner to this location that does oil changes and gives you a free car wash at the same time. I m ready to check that place out next time I m due for an oil change. I don t plan to utilize this location anymore.