Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
ralph lopez
a month ago
Talked to Cary when I took my car. He was very transparent with the process of the approach on how they will fix my car. He was very knowledgeable and provided me all the information i needed to know and also kept me updated. They did a good job in fixing my car and satisfied with the outcome.
Mondoe Music
a month ago
Quick service & very trustworthy. Worked with Cary on a quick fix for my vehicle. He was even very knowledgeable about potential issues before getting into it. I trust his judgement with any future repairs, I would not take my car anywhere else.
Donna Johnston
a month ago
Had a great experience here! Dealt with Cary and he was so professional and treated me with kindness, no man-splaning just straight talk and to the point. I understood the issue and what needed to be done. Will definitely return!
Drew Larson
10 months ago
Best customer service I ve ever had and the work done to the vehicle was amazing! Made the car look like new. They did an incredible job and they finished earlier than expected. Awesome work and it was all done so fast even with the holiday.Services: Painting, Body & TrimServices: Painting, Body & Trim
Brian Cardenas
4 weeks ago
Uncomfortable to admit, rarely I'm looked at so evidently as a non-welcome patron prospect. The bias and prejudice are so thick and impregnated that I could almost see it and feel it in the air. They do however hire and employ humans of similar dermis as mine. Guess I'm supposed to be a servant, not a customer. Although I've funds to pay for their professional services, seemingly it doesn't matter. It's all in people's minds and perceptions. Not sadly, but vividly. This is indeed an inhospitable and unwelcoming business for anyone not in their pre-set concept of racial fitness. Not everyone is welcome here. Isolationism at work.
James Thomas
2 weeks ago
If I could I would not give Caliber 1 star Don't take your car to them! I take my 650i BMW to Caliber to get an estimate. The lady comes out and do a visual inspection and was told by her AAA won't be paying for my car damage without me even asking. So I get a written estimate 3 days later with the amount over 10.000 dollars and AAA informing me that they will be totaling my car. Come to find out they never did a full inspection or nothing to it.This is after I took it to Telesis in Palmdale, great. After Telesis did their inspection the estimate went down to 4.900 dollars . I was told that Caliber Collision in Palmdale on 6th Street did a knuckle inspection in which they didn't do nothing but try to rip off AAA charging for parts that my car doesn't need, by a honest car shop like Telesis Collision Repair telling me the truth. Don't trust Caliber, they almost got me cause I was going to have to pay for a car that was totalled out by Caliber.
Olga
2 months ago
So disappointed, I took my Nissan rogue 2023 to Caliber, collusions and they did fix my car but they forgot to put my shield cover protectors under my car all five of them. Now it s raining really hard in Palmdale an in the Valley. I don t feel safe driving my car. They said its gonna take 2 to 3 weeks for The parts to get in because they need to order the parts. He said to me it doesn t make a difference whether your Car has the Shield Covers protectors or not on them. I said that s not the point, the point is that I brought my car with shield covers. If the manufacture put them and they came with the car is for a reason for protection from debris water or I don t know other reasons. I googled and it says that is not recommended to drive your car without shield covers. If you took them off, you have to put them back on. I was so disappointed with them. This is a body shop from State Farm. I just hope there s nothing else missing that they forgot to put in my car. I thought it was a safe place to take it to so now I have to waste more of my time and taking it to get it fixed. And drive my car worrying that something might happen now that it s raining here cats and dogs I m crossing my fingers.
Lorri Valenzuela
3 months ago
Caliber, is a great repair shop. They keep you up-to-date on your vehicle and very professional. My car looks brand new. Thank you Cary and crew.
Kayla Denman
5 months ago
I went in and Cary helped me. He was very helpful, friendly and he made it to where I left the shop very happy and my car taken care of. The whole place was very taken care of, staff was super friendly and they got the job done in a timely manner! Very happy I came here will definitely be going back!
David Fulp
5 months ago
This is one of the best repair shops I ve been to, cary was incredibly professional and fast. They fixed everything perfectly like nothing ever happened. I will definitely come back here again if I need toService: Body & TrimService: Body & Trim
TheOnlyJC
a month ago
Cary Bennett was the one who assisted me and he did a great job with every detail in the car he is the guy to go to!
Yessy Chang
8 months ago
The repairs done on my Chevy Volt were top-notch. The quality of their work exceeded my expectations, and I can confidently say that my car is now in excellent condition.Overall, I had a great experience with Caliber Collision. Stephanie and Erika are fantastic assets to your team, and I will definitely recommend your services to my friends and family.Thank you, Caliber Collision, for providing exceptional service and giving me peace of mind during the entire repair process.
Charles Booker
3 months ago
I'm Charles Booker and I am so thankful for this repair shop Caliber Collision and it's staff so please people check them out they are well experienced and very prompt in doing the work with enthusiastic
Gladys Moran
6 months ago
My van got hit in the middle of the night. Got completely totaled. Caliber collision was very helpful and made the process very easy with my insurance. I was able to get my check right away.
Angeline Gomez
5 months ago
The quality of repairs and customer service was incredible here. Cary was phenomenally informative and consistent with communication throughout my entire experience.
Terry R.
6 months ago
My car was repaired at this site. My service advisor was Cary Bennett. Very nice and explained the process to me. He made a bad situation easier to handle. Thank you.
Darryl Herzon
4 months ago
first time I used Caliber on my mustang, they did a terrible job and I had to take it to another company. Second time I used them, they did a nice job. Politics got in the way the first time as they were taking over from Car Star. But the attitude of the foreman the first time, was terrible. Not this time.
Herminio Salais
9 months ago
Caliber Collision s representative Cary Bennett was Excellent at keeping me well informed of the status of the progress of the repairs to my car, which was very helpful! And upon completion of the repairs to my car the work on my car looked excellent and made my car look like a brand new car. I was pleasantly surprised to hear and see that Caliber Collision had also cleaned my car both inside and out!Services: Painting, Body & Trim
Cindy Flores
a year ago
I had the best experience here! Needing repairs on your car is never fun, but the whole staff was so friendly and helpful. From drop off to pick up, Cary made sure I was informed, and that my car was on track to get back to me when I needed it. They did such a good job; my car feels great.
Kelly Andrade
11 months ago
I was very impressed with the service Caliber gave me; they definitely exceeded my expectations worked on my 2014 Nissan Altima, bumper and color. I was informed every step of the repair, through text. Caliber even returned my car earlier than informed. It was not a big repair, but I was glad to be kept up to date with the different stages of the repair. The technicians are very knowledgeable specially Rene. I'm very happy with the customer service I experienced. I will definitely bring my car back to Caliber. Let's pray not anytime soon. I'm a very satisfied customer. Thank you again. Keep up the good work.
elias lopez
a year ago
They definitely exceeded my expectations. Best body shop I have dealt with by far. Excellence all around. Quality of their work, customer service, and communication are second to none. They kept me informed every day on the progress of my car via text and/or phone. They even completed the repairs way before scheduled. I definitely would recommend them, and if ever in need again, I would go back to them. Ah! Nice touch too, They detailed my car inside and out!Service: Body & Trim
jessica rodriguez
7 months ago
I had an exceptional experience working with Stephanie here. She had my car ready on time with top quality, always communicated with me throughout the process, and was well cared for.
Heidi Pennington
a year ago
Cary was a great help and kept me informed of my repairs the entire time. They finished my car a couple of days early and that made me happy. Thanks for the great work. If I ever have another accident I will come back to your company.Service: Body & TrimService: Body & Trim
Glenda King
8 months ago
Excellent staff! In particular Erica and Stephanie were the most amazing and helpful people. Thank all of you for the great customer support. And returning my car in pristine condition!!Services: Painting, Body & TrimServices: Painting, Body & Trim
Lena Cortez
7 months ago
Would definitely choose a different shop. Refused to fix their mistakes. Also lied about fixing the tire when they couldn t even get it off and still blamed us. Also very dirty. Rats running and roaches inside. Never going back
Lea Scott
a year ago
The stay at Caliber Collision was very helpful from the very first call to delivery of my vehicle. Constantly keeping me informed every step of the way. My car was ready days before promised. And I was out of town on the date it was ready. They stopped my car until I returned. With no hassle. Pick up was effortless. Thanks for the wonderful service.Services: Painting, Body & Trim
eddie ruiz
a year ago
Took my car in to caliber to get my front bumper replaced after a fender bender. I was greeted by the lovely staff everyone at caliber was welcoming and helpful, their customer service was by far a 10/10. The whole process was smooth and easy I received my vehicle looking like new and in the time frame they stated it would be done. I highly recommend caliber collision in Palmdale, CA
Lieutenant Ultaz
5 months ago
Service writer Cary gave me good information about my vehicle for repairs and was very knowledgeable for pricing. Thank you!
Ashley B.
6 months ago
Cary Bennett was my service advisor and he was very helpful. He made the process very easy for me.
Suzette Gagne'
a year ago
Accident repair. They did a fantastic job. They let me know every step of the way from when I went in to the end when I picked up my car what phase they were in and gave me a date when it would be done. True their word I was able to get my car a day early. I will definitely recommend them over and over!!