Yousef's Service Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Chase Book
7 months ago
Took my car here a year ago to get my brakes replaced. The technician never offered me a price range for the quote until after the work was completed however I was busy that day and they were able to take my car in so I let it slide. Come now a year later and my brakes are once again shot. I call in to see what they could do as there is no way new brakes and new pads should have gone bad with just 10k miles of use. They tell me the warranty of 12k only last a year and it had been 1 year and almost 2 months since take my car in. I asked the man on the phone if my brakes should have gone bad in a year and he avoided the question because I know new brakes should never brake down in 10k miles. NEVER USE THEIR SERVICES FOR CAR REPAIRS! take your business elsewhere seems like malpractices for their car repairs!Service: Auto brake replacement

  Pine Runner
6 months ago
Serviced on my car at Yousef's several times over the years. Albert the service advisor was great and techs could fix any problem I brought in. I returned a couple times this year and no Albert, the service was barely acceptable and more expensive than other providers.Services: Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Auto battery maintenance, Auto emissions testing, Auto maintenance, Oil changeServices: Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Auto battery maintenance, Auto emissions testing, Auto maintenance, Oil change

  Peter Johnson
a year ago
I stopped in for gas 15 minutes before closing time. Told the owner I wanted gas on my credit and the pump number. He told me I would have to wait 3 minutes while he did his daily accounting or sales totals. I said and waited 3 minutes as he counted money, filled out a checklist form, checked the vault, computer, printed pages and more. After about 3 minutes of waiting, I asked if I could buy gas now.He impatiently said that he told me I would have to wait 4 minutes. I responded that I have been waiting, and need to get to work. He told me to go somewhere else if I could not wait. I told him that I would have to leave. I asked if he was the owner? He stated that he is the owner. I told him that making a customer wait while he does his admin work is not good customer service. He told me to go away, so I did after wasting 5 minutes at his gas station. Not a pleasant experience here. He obviously did not want my business. Mobil oil may need to update their professional courtesy training here.

  Michelle Birchfield
a year ago
I was driving late night from CA to AZ car started making noise. I found this place they were soooo friendly and checked everything. Marcos and his team were very honest and fair. They even added oil no charge just because it was low. If I lived here I would make sure everyone knew about this place. Amazing

  Dianna Serna-Sierra
a year ago
Best choice we ever made. Our XB got a new engine and the mechanics were and are trustworthy. Finally, a shop we know we won't get swindled. 5 stars

  Andrew Menhennett
3 years ago
2 stars is that ny car was able to drive away (though I don't trust the integrity to stay running). Minus 3 stars for charging more than double for what the job should cost, based on general accepted cost of worked based on labor and parts, and being a "AAA center" that wouldn't give a AAA discount. Had I known the integrity and not be fooled by likely false inflated reviews (which yes can be paid for) would not have gone there. Would recommend NOT getting any work done there.

  ZEPRAT GERNODT (ZEPRATGERNODT)
11 months ago
If you're in the area, then you must come here for Smog and other auto services.Don't forget to look for the online smog coupon. Not all cars will qualify.

  Joan Ayers
2 years ago
I was traveling from San Diego to Indio when my check engine light came on. AAA towed my vehicle to Yousef Mobile. I could not be happier with the service I received. I was only going to be in Indio for two days. The repair was prompt and I was charged just the diagnostic fee of $110. It was a mass airflow problem and the mechanic cleaned something. My trip home was great with no further problems. If I could give this business more than five stars, I would.Service: Auto engine diagnostic

  Fred Edwards
6 years ago
Great shop! Purch a used vehicle and had them replace struts, water pump and did the smog. Unfortunately, my brother is a mechanic but he is up north across the country. John and the guys are easy to talk to, honest, and very knowledgeable. They took the time to explain what was done and why, what else needs attention, what's important, and what to look for. Not sure how much more $ I want to dump into this vehicle?However, I would not hesitate recommending Yousef Mobil.

  Jim linzner
5 years ago
Can you believe I have a fleet of r work trucks. I buy all my fuel from here. I was with a low tire and no cash or change and asked to use the air. The young lady inside asked if I purchased fuel. I said to today but we always had up here and the shell owned by the same guy. She let me leave with a flat tire. Went up the street to the Shell and no worries. For 50 cents loose a customer who spends 450 week.

  George Jacob Sfardi
3 years ago
I came here for an emissions inspection. The manager, Albert, was very helpful and had me in and out as promised. I would highly recommend this place in the future. Ii have also decided to buy my gas here in the future to support locally owned business. Thank you Albert!!!Service: ExhaustService: Exhaust

  Darren Gisi
4 years ago
They wanted $150.oo to replace one fog light on a camero. And they said the whole front bumper has to be taken apart. I changed the bulb myself and it only cost me $10.oo bucks. The cost of the bulb. And I did not have to take the whole bumper apart. They are unbelievable. And a total rip-off.

  manuel lopez
a year ago
Came here for a quick vehicle inspection for Uber. They were very fast and straight to the point. Didn t take long. Good job guys!

  TiguaNativeSon
2 years ago
It is AAA approved, good and timely service, the wait was not long at all, but I did make phone reservations before my appointment day and time.

  Tom R
a year ago
BAD BAD BAD BAD - everything other then an oil change was bad. be careful they really are bad at diagnosing problems. be very careful they get it wrong almost every timeService: Steering & suspension repairService: Steering & suspension repair

  J. Hobbs
4 years ago
Wonderful attitude and very helpful! Had a lube, oil changeand yearly Smog test...I can't say enough for their wonderful service! Thank you guys!

  Jim Goodin
2 years ago
Albert and the guys were great!Had an Uber Inspection done and was in and out in no time!

  Victor Rubin
a year ago
Went for a smog check. Waited 45 minutes and left. Not informed about the wait when I checked in.

  Yoshi Kono
2 years ago
Truly the nicest and most trustworthy staff you could ever ask for. Cannot recommend them enough.

  Kim Dahkee Kyle Collins
5 years ago
They take good care of me, even if there have been issues, they listen and take care of me.

  Jonathan Bernard Washington
5 years ago
The Best service station...the only place that has real window Cleaner..

  Jenece Griman
4 years ago
Excellent service and a trust worthy shop. They don't push you for anything and great customer service

  Kevin Massie
4 years ago
Excellent service always!

  sondra lewis
4 years ago
Yousef is the man!