O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Alfredo Calderon
a week ago
GREAT LOCATION AWESOME CUSTOMER SERVICE I AM A BUSINESS UP IN NORTHERN CALIFORNIA I CALLED IN A FAVOR AND THEY HELPED ME RIGHT AWAY!! I HIGHLY RECOMMEND THESE GUYS THANKS AGAIN.

  Andreas Heredia
a month ago
Tried to make a return due to the wrong part being ordered. The Three Stooges working at 5pm thought it was funny that they had no physical money to do a rerun and suggest to come back the following day at noon. This used to be a great store but it s my final time going here and I ll tell as many as I can to go to Autozone or Amazon.

  Shah� Keshishian
6 months ago
Awsome customer service here with great prices!

  Admin Clean Bee
3 months ago
Cesario is absolutely amazing! My husband is in Texas and he helped me with every aspectbof my headlight issue. He is the best. Give him a bonus!

  Robert Coughlin
7 months ago
I wanted to take a few minutes to THANK Trina @ o Reilly s Palm Springs.What a great store and can t Thank them enough with Help with my RAV4 Headlights

  R.E Rock Jaure
7 months ago
What I love about O Reillys is there always have somebody there to help you to install a wiper blade. Scanner and check engine light to resolve the issue.

  Patricia Thurman
a year ago
Outstanding Customer service.Brandon helped me find my battery, replaced it and wouldn't accept a tip. Truly wonderful staff and welcoming environment. I would always go to Auto-Zone. Their next door neighbor!! But I think I found my new parts store. Auto-zone has refused to put wiper blades or a batttery in the past. Big thanks for the help as i can't lift it. He found it, replaced it all in the matter of 20 minutes!!! Outstanding! Good job guys. keep up the good work, big thanks everyone

  Andrea Apodaca
a year ago
I was having problems with payment with my virtual card. And the employees were just gossiping about another customer that comes in and is always returning instead of focusing on my problem which was it kept declining instead after the fourth time she said I will just have to ring everything all over again with the tone. So I'm going to AutoZone which next door and bought exactly what I needed and had no problem.

  DOG NATIOUS
a year ago
Their wine section is amazing. Use the vino app to pick the best wine value. Some things here are very reasonably priced, others are not. You have to dig. For example you can find some supervalues on certain cheeses, hummus, etc. Also they have some spirits there that are the lowest prices I've seen for liquor.

  Thomas McGlone
a year ago
I had the best experience today at this local store. The manager Trini is absolutely the best. She went out of her way to help me. She helped me learn about my auto issue.

  James Baron
7 months ago
Great staff, very helpful. Well stocked and easy to work with.

  Sid Lanier
2 years ago
This is why I only go to this auto part store...My car battery was dead, so I went in to have it charged/evaluated.The associate who helped me explained that their machine was currently unplugged, but would just give me a BRAND NEW battery if it was under warranty.I didn't' have my paperwork, but he took the time to look up my purchase.Long story short is I walked out with a brand new battery for no charge! On top of that, my original warranty isn't void. It's still good for the reminder.Auto Zone is across the parking lot. Don't bother. They are rude. Trust me, I speak from experience.

  William C
2 years ago
Absolutely wonderful experience from employees. Purchased replacement windshield wiper blades. Employee installed them during heavy downpour with hail and lightning. I said I could wait but they insisted they could help me out knowing that I had an appointment to go to.Purchase new windshield wiper blades they will install them for free in the parking lot.

  armando diaz
a year ago
Brake rotor resurfacing machine is been broken for ever . Every time I call is broken or there is no one that knows how to work on the machine, I think you should not offer this service if is always unavailable....the machine is broken sounds very familiar excuse to me.

  RandomYoutuber
4 years ago
Curtis is the best person in this shop. I am new to the car maintenance area, and wanted help in explaining each type of liquid a car needs. He took the time to explain everything, and in detail. Because of him, I understand everything regarding liquids now. He was straightforward, unlike all the explanations online which make understanding car liquids impossible to fully understand. He deserves a promotion / raise.

  Rick
6 months ago
Someone needs to tell Marylou not to talk to her mom about loaning someone money, on her cell phone, in the middle of helping customers.

  Jennifer Jenn Player
5 months ago
Friendly staff. Very helpful.

  Zeke M t s reanu
2 years ago
Hands down best customer service Auto Parts store in the Valley, most of the employees here have good communication skills, are nice and talkative, and make you feel welcomed. You can t say that about the parts store some 50 ft away from this place.

  Nathan Boese
3 years ago
I recently had some car battery issues while I was filling up at the Arco station near O'Reilly's. I must say I was blow away by the young man Ryan who works here. He quickly came out to my car, and was able to diagnose the problem. It was not the alternator or the battery (just yet) but rather the battery hook up and some corrosion damage. His gracious attitude and kindness to fit the problem himself saved me time and money. I will be back to. Thank you Ryan! (Give him a raise)

  Kregg Chidester
4 years ago
Kudos to Curtis. We drove across the desert in 115 degree heat and our car was overheating. Curtis looked at our car, determined it was low on coolant and helped us fill it up. He then gave us an extra gallon of water just in case. Great customer service! Thank you!

  Patricia Goffney
2 years ago
Sales person Jessica.Felt she talked down to me questioned fact that alternator had been changed out of my car.Be cause it didn't appear to have been in my car.First had only had part about two months and second I am 82 yrs old and don't drive very much.Did not like her attitude or the tone of her voice

  Mikey Lubar
2 years ago
good place to shop for all your automotive needs. Great customer service. I have never had any problems with any products I purchased here.

  Jerry A
4 years ago
These ladies that run this place are on point go above and beyond in customer service always super helpful and know there products....this is my go to auto part shop in Palm Springs....also love how they are constantly doing customer appreciation days with vendors food it s a great vibe keep it up to all the staff there

  Eddy
5 years ago
So theyre some really knowledgeable people and friendly. I always get top notch service and answers. Dont be scared of asking for a discount if you go in often. They do always tell you about the deals or offers that are going on. I really reccomend going to this store.

  The Adventures of Pinky and The Brain
5 years ago
The manager, Alex was EXTREMELYhelpful. In what could have been a stressful and devastating time for us, he took the bull by the horns and handled our situation perfectly.

  Sam Moore
2 years ago
Jesse replaced my car's battery quickly and professionally while providing great customer interaction and doing it all with ease.

  Pedro Morales
3 years ago
They are really great.. they help not only on how to..but with prices..u don't always gotta get a name brand here n feel cheap ha

  Kevin Kailey
4 years ago
I find the staff more friendly and more helpful and the store generally cleaner and less crowded than the " Big-ger Box" store right next door.

  Ana M Hernandez Turcios
5 years ago
Very Good fast customer service..I got the parts I needed and the agent even helped me install my windshield wipers.. Awesome!!?

  Przemys aw Krysiak
a year ago
Very unfriendly service. Bad customer approach. I do not recommend.