Palms to Pines Automotive

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Randy E. Castro
a month ago
This is hands down the best Auto shop in the desert. They're honest, have the best prices and reliable service. Lilly is awesome and always goes above and beyond to make sure she provides the best customer service. There are never any extra or surprise charges. My car is always running smooth thanks to Palms to Pines Automotive!

  Wanda Neufeld
3 months ago
Went to get oil change and front/rear brakes replaced on my Volvo. We were going on a road trip up to Tahoe a few days later. Everything was excellent - service, quality of work and timeliness. Vehicle performance was perfect. Will definitely be coming back for future needs. They are honest and trustworthy and prices are on par. Great experience!

  DC Killion
2 weeks ago
Great job! The brake job I requested was on point. The cost was better than going to the dealership.Yeah, they don't have the perks of courtesy vehicle or a shuttle however you are saving money so you can't have it all. Plan ahead and you will be okay.

  Matthew Ellenz
a month ago
the Palms to Pines Automotive team is wonderful. They are so helpful, patient, professional and have an excellent team. I take all my vehicles to them and always get treated very well. Thank you for your service.

  Donny Eriyono
10 months ago
Desert finest ! Great service, profesional, and experts. Gino had serviced two of my vehicles and saved me thousands of dollars. Its great to have a local automotive shop that its trust worthy and reliable. Thank you Gino and Palms to Pines Automotive.Services: Transmission, Steering & suspension repair, Battery, Oil changeServices: Transmission, Steering & suspension repair, Battery, Oil change

  Jose Chavez
7 months ago
I cannot say enough positive things about Palms to Pines Automotive in Palm Desert, CA. From the moment I walked through their doors, I knew I was in good hands.The staff at Palms to Pines Automotive is not only incredibly knowledgeable but also extremely friendly and accommodating. They took the time to listen to my concerns about my vehicle and answered all my questions with patience and expertise. It's clear that they genuinely care about their customers.The service I received was impeccable. My car was serviced promptly, and I was kept informed throughout the entire process. They went above and beyond to ensure that my vehicle was running in top-notch condition when I left.What truly sets Palms to Pines Automotive apart is their honesty and transparency. I never felt like they were trying to upsell me on unnecessary services or repairs. They provided me with a fair and competitive price for the work done, and there were no surprises when it came time to settle the bill.The quality of their work is outstanding. My car has been running smoothly ever since the visit, and I couldn't be happier with the results.If you're looking for a trustworthy and dependable automotive service in Palm Desert, look no further than Palms to Pines Automotive. They've earned my trust, and I'll be a loyal customer for years to come. Thank you to Gino and staff of Palms to Pines Automotive, for your exceptional service!Services: Air & cabin filter replacement, General repairs & maintenance, Vehicle Inspection, Brakes, Vehicle safety inspection, Wiper blade installation, Auto maintenance, Auto brake replacement, Oil change

  Sean R.
4 months ago
Be aware that Palms to Pines Automotive has new ownership and management. This is basically a new company and all positive reviews from before now are really irrelevant. There is a new owner, new manager, and new staff except for the front desk gal. I had been going to them for years but could tell pretty quick this is not the old Palms to Pines Automotive. Treat them like a brand new company and let them earn your own trust. I will not be returning.

  Greg Clark
a month ago
Great service and attention to detail they give 5 Star service!I retired as General Manager of very large MN car dealership for over 30 years. They get it!Thank YouGreg

  Sally Smalldon
5 months ago
Excellent service and attention. Sincere advice and extremely informative. Highly recommended and great value. Referral came from my long time auto service on 111 HWY as my car needed to be attached to a scanner for Mercedes and I couldn t be more grateful to have such great local resources that I can trust. Thank you.Service: Vehicle safety inspectionService: Vehicle safety inspection

  Herman Mcdaniel
2 months ago
What kind of shop lets you know of BMW factory recalls to save you $ rather the just fixing and billing you ; That s exactly what happened . Massive Trust and Respect !Dr Rex

  Kent Magee
a month ago
Gino and his team at Palm to Pines are a top notch team the work and price they have done on my Bentley is unbelievable Thank You !!!

  Larry Rourke
a month ago
Palms to Pines has given us excellent service. Recently they helped with a stuck gas cap while we waited. Bravo!!!

  Howard Bradley
3 months ago
Great people, with great customer service and excellent work on our Porsche Boxster

  Lovac
a month ago
Excellent caring service. Its hard to find honest and knowledgeabler repair places these days whose prices are fair and who stands behind their work.

  Michael Quitiquit
7 months ago
Thank you so much to Gino and his AMAZING crew at Palms To Pines Automotive! Lily was fantastic and able to find me the earliest appointment available! Erick my technician helped me understand what was needed and what was done without making me feel overwhelmed. I really do appreciate amazing customer service and this team really went above and beyond. If I ever need repairs in the future I know I ll be calling Palms to Pines Automotive!

  Mike Pepper
4 months ago
The only place I take my car. The most honest mechanic I have ever met. You won t be disappointed. Can t recommend him enough.

  Sean M. Pentony
6 months ago
Gino and his team at Palms to Pines continue to earn my business. Had my service completed ahead of schedule and under budget as usual. Their shuttle service came in handy this time. Always a great experience!Services: General repairs & maintenance, Steering & suspension replacement, Wheel alignment, Auto tire replacement, Smog certification, Vehicle safety inspection, Oil changeServices: General repairs & maintenance, Steering & suspension replacement, Wheel alignment, Auto tire replacement, Smog certification, Vehicle safety inspection, Oil change

  Nathan C Gordo
10 months ago
Took in my 328i BMW after noticing a leak from the time I took it to Jiffy Lube. Gino (the owner) personally performed the oil change well and quickly. Explaining clearly about the car and the root of the issue. Lilly was very welcoming and helpful in the breakdown of the service and parts. Erick was very kind and honestly helped diagnose a different issue with the car. All in all, glad I took my car here, great people and great service. Will be going back!Service: Oil change

  Vivian Virginia Vieyra-Ramos
10 months ago
Definitely recommend going here! Brought in my car due to an oil leak because I was having issues with JiffyLube and their service. Gino the owner personally worked on my car and was very respectful, helpful & friendly throughout the process. Erick was also very welcoming and knowledgeable in diagnosing the root of the problem. Lilly who set everything up and organized everything was incredible, I never have met a more intelligent woman in this business who actually cares about helping to fix the issue. 100% coming back here!!Service: General repairs & maintenance

  Sandy Martinez
6 months ago
Honest shop, knowledgeable mechanics. They service my Toyota Avalon, Toyota Tundra, Ford F150, BMW 5 series and BMW 3 series. Meaning, I don t have to run around town finding experts. They are all here. Thanks for for the peace of mind and for saving me time.Services: Transmission, Air & cabin filter replacement, Tires, Auto power window repair, General repairs & maintenance, Auto A/C recharge, Vehicle Inspection, Wheel alignment, Brakes, Air conditioning, Smog certification, Vehicle safety inspection, Auto maintenance, Battery, Oil changeServices: Transmission, Air & cabin filter replacement, Tires, Auto power window repair, General repairs & maintenance, Auto A/C recharge, Vehicle Inspection, Wheel alignment, Brakes, Air conditioning, Smog certification, Vehicle safety inspection, Auto maintenance, Battery, Oil change

  connie lurie
2 months ago
We were very pleased with the service at Palms to Pines. We are happy you were recommended to us.

  Alyssa Jasmine
10 months ago
This place is amazing I highly recommend! Great prices and friendly employees. Ask for Lilly she is so helpful and such a pleasure to work with. Gino worked on my European car and I ll definitely be coming back he did an excellent job.Services: Brakes, Brake service & repair, Oil changeServices: Brakes, Brake service & repair, Oil change

  Nallely Alcaraz
5 years ago
Great service. Took my car in at 8am on a Saturday and it was ready by 10:30. The staff is very friendly

  Jerry Jimenez
10 months ago
The facility was easy to find and had a great staff. My mechanic was informative and treated my car well. Lilly was good at letting me what was going on while I waited. Gino, the owner has a great place with better staff and they are top notch.Services: Air & cabin filter replacement, Auto maintenanceServices: Air & cabin filter replacement, Auto maintenance

  Daniel Herrera
10 months ago
Excellent customer service, friendly, reliable and honest. Gino is very professional and is great at communicating explaining what service my vehicle needed.They even followed up a couple days after I picked up my vehicle to check if everything was fine with my vehicle, which was great.Service: General repairs & maintenanceService: General repairs & maintenance

  Brian Smith
10 months ago
I have taken my 2004 m3 in for various performance and maintenance needs and have had nothing but excellent service. Gino, the owner, has an abundance of knowledge working on European cars and has always been able to resolve any issue we've come across. Would highly recommend.

  Ty Downing
10 months ago
I have been using Palms to Pines for my business for a while now. They are fast, upfront, and honest. I brought a truck in thinking it needed a new transmission. The crew did their own diagnostics and found it was a bad sensor saving me thousands of dollars. I highly endorse them and they have my business for life.Services: Air & cabin filter replacement, Brakes, Air conditioning, Oil changeServices: Air & cabin filter replacement, Brakes, Air conditioning, Oil change

  Valou
a year ago
I am beyond grateful to finally have found a mechanic shop that is honest, fast, reliable and dedicated to deliver the best service to their customers!I took my old beamer there as a first time customer. The owner s wife, Elisabeth was a delight to work with. She advised me by order of importance on all the different repairs that needed to be done to my car. Safety first because they actually CARE She was transparent about every single charge (parts/labor) on my bill and included some really useful insights about my car that will help me in the future.My experience with Palms to Pines could not have been better. I highly recommend this shop to anyone in need of an excellent mechanic team that delivers and treat their customers with care and sincerity.Services: Steering & suspension repair, Electrical, Auto engine diagnostic, Wheel alignment, Smog certification, Battery

  Noel Rojo
6 months ago
Highly recommend Palms To Pines Automotive, its an excellent, professional repair shop to take your vehicle, fair prices and quality work. Friendly and helpful staff.Services: Transmission, Tires, General repairs & maintenanceServices: Transmission, Tires, General repairs & maintenance

  Gabe Drogi
10 months ago
I bought a car with a very recent receipt from this place. The receipt states that at 370449km, the drive belt was replaced. I am at 372,000km now, and just finished replacing that same belt. There are clear grooves in the belt and there is absolutely no way that this shop replaced it that soon ago. That would be my indication to stay away from this shop.Services: General repairs & maintenance, Smog certification, Battery