J & E Automotive

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Geo Pejo
5 days ago
Exceptional MechanicI have had the pleasure of knowing John for many years, and I can confidently say that he is the best mechanic in the valley.John s integrity shines through in every interaction. He provides transparent information about repairs, costs, and options. You can trust his recommendations without hesitation. His craftsmanship is also top-notch. Whether it s routine maintenance or complex repairs, he consistently delivers excellent results. Finally, he is a pleasure to work with, and he has treated me and my family with kindness, respect, and care. I refer all my friends and family to him.In summary, I wholeheartedly recommend John to anyone seeking a skilled, trustworthy mechanic. He has earned my loyalty, and I m confident he ll do the same for you.

  Rachel Holmes
4 months ago
My mechanic n owner John and his wife Dee are phenomenal both owners/people, the work on my car is done right always.. He's super fair on his prices and I always feel like I'm visiting family.. Seriously folks you cannot find this kind of service and honesty it just doesn't exist anymore, only at J&E

  Dawn Backus
5 months ago
These guys are 10 stars ! I called asking for a diagnosis for my truck & let them know I d be doing the work. The gal that answered stated they include the diagnosis cost into the price of fixing the issue but said I can bring my truck in & 1 of the guys will take a ride along with me ( horrible noise) to hear the noise. So 1 guy took a ride along while I talked non stop about the issues & questions then crawled under my truck & told me what he assumed was the issue. It all took about 30 minutes so I asked the gal what do I owe you figuring they d have come up with a price ( as mentioned on phone call) she said no no it s ok your doing your own work good luck that s awesome :) So I asked well can I tip him , she said idk ask him lol so after basically begging the guy to take a tip I gave $50 & said I d let him no if he was right ( I had a very odd problem that he himself said he s never seen) & thank God he was right ! These guys & gal are friendly , awesome & knowledge ! I NEVER EVER write reviews but I highly recommend them !!!!

  Faisal
7 months ago
Best mechanic experience I have ever had! John was amazing, friendly and honest. I was visiting Palm Springs and had an oil leak from the oil cooler, I dropped the car off at night and it was done the next day ! J & E Automotive want your best interest, and have reasonable and upfront pricing ! I strongly recommend getting your car serviced here.

  J G
a month ago
Best place in the desert to take your car. There so honest it hurts. Good job guys and girl.

  T.L.
5 months ago
Took my car in as the AC didn't work. They got it working and used a dye in it and asked me to come back a week later to check for leaks. All good. Very honest and professional.

  Kari mcwain
2 months ago
They said my car would be ready in about 4 hours and it was!! What great same day service. I had my breaks fixed.

  Jonathan Buchanan
a year ago
We had to take a detour en route from Anaheim and Flagstaff through the mountains and our car was not happy about it! With car vibrating and check engine light flashing, J&E was able to quickly diagnose and fix our car so that we were back on the road within a few hours with a very reasonable bill. Huge thanks to John and his team!Service: Engine repairService: Engine repair

  lily
5 months ago
Love this mechanic, my entire family goes to him we drive over 3 hours to him and he's the best and well worth the drive.

  Brandy Morgan
8 months ago
Absolutely unprofessional! My best friends car broke down, so she brought it here. As soon as she drove off the lot it broke again. The owner yelled at her, told her it was her fault, left her crying in 115 weather where I had to come get her. I would never bring my car here and if you don't want your wife yelled at and disrespected I wouldn't either.

  Cynthia Berlin (Cyndi)
a year ago
A few friends recommended j&e when I got s cream in my oil pan. I was facing upwards of $900 in repairs. John was able to help me out substantially and buy me some time to save for the replacement. Plus one I get the pan replaced, the charge isn't nearly what other places cost! Just knowing I'm in good hands from word of mouth and now personal experience is a relief! They are so helpful and very friendly. And Dee really made me feel comfortable guiding me through the process and making me feel like VIP. They truly care about their customers.

  Enida Arnautalic
5 months ago
Honest, reliable, and trustworthy. Above everything, good people! I was treated very professionally and kindly.

  Mark
a year ago
A rarity these days: an excellent, trustworthy and fairly priced auto mechanic in our own neighborhood! If you have any car issues then stop by and see or call John at J&E Automotive.. he/ they will assess and fix your car or truck issue(s) honestly and completely. Isn't that what anybody would want or seek in a neighborhood auto mechanic? I will not take my car for any service anywhere else. Thank you J&E Automotive!

  Sean S
2 years ago
Great shop, very honest and up front. I had a big brake kit installed and they were very competitive with the pricing and finished quickly. I can't recommend these guys enough, they've been in business for a long time and their experience shows. I've been recommending all my coworkers to them.

  Todd Creager
a year ago
Absolutely the best! Took car to a dealership, they tried to gouge me, J&E diagnosed the problem and let me bring it in last minute on a Friday of a Holiday weekend. Ended up saving me over $2000, can't say enough positive things about this Company. They easily could've taken advantage or even turned me away, instead they help when they didn't have to. That's hard to find these days.Services: General repairs & maintenance, Auto engine diagnostic, Engine repair

  Jaime McCallon
a year ago
Absolutely my first choice for automotive . John and his wife have been helping my family for years now, my wife s jeep is older so she needs lot of repairs and when my Ford Fusion had a small crash they completely repaired everything. He has recommended me a smog shop , he has offered advice on my power steering. John and his wife are both amazing assets to this community and I stand behind that .Services: General repairs & maintenance, Auto maintenance

  Vera Rogers
3 years ago
We were visiting family in California from Texas and needed our brakes resurfaced and changed. We were limited on time and J &E Automotive was there to help. They did the work same day and within a few hours we were back on the road. Great people that do excellent work for a great price. I highly recommend this company for your car needs. Thanks y'all for doing a great job.

  C L
5 months ago
Great service, very knowledgeable and professional. Thank you J & E! :)

  Rose Follin
a year ago
I've been going to John for years. All my vehicles arevokd and he keeps them running invtip top shape. I never gave to worry about the rinability of my old vehicles. Thank you so very much.Services: Auto brake repair, Auto brake replacementServices: Auto brake repair, Auto brake replacement

  Henry Harris
5 years ago
I have taken my Lexus to John twice for repairs. He is wonderful! Each time he diagnosed the problem quickly and made the necessary repairs in a timely manner. I highly recommend that anyone having a problem with their car take it in and have him look at your car and give you an estimate as to the repair cost and the time it will take to repair. I am sure you will be pleased with his work. On 5/30/2018, I had a starting problem. I stopped in to see John and his advice was excellent and solved my problem of having a dead battery. I am scheduling an appointment to have him install a charging device on my new battery as this is my second car which means I only occasionally drive it. He is knowledgeable and extremely helpful.

  RIch Allen
4 years ago
I drive a 20yr old Jeep around in the middle of the desert on a regular basis. John has done most of the repairs on it for the past 5yrs some major some minor never any issues with any of the work they have done. It's always a pleasant experience to see John and his wonderful happy cheerful wife Dee .

  Troy DeBiase
6 months ago
It s always nice to see John and the boys, Dee is especially nice to.

  Joey Hollman
3 years ago
Great business with excellent integrity. John and De run will place with class and respect. They were kind enough to give us a lift to our home and pick us up to grab our vehicle. Awesome family business. Would recommend.

  Rachel Elizardo
7 years ago
I have been taking my car here for a few years now, the owner John and his wife "D" are wonderful honest people. My car had so many problems I took it several places and no one seemed to be able to fix it, I finally brought my car to J & E Automotive, they told me what was wrong with it and fixed it. If you are serious about inventing in a GREAT mechanic for your car this is the place to go!! Thank you J&E :)

  Lance Damon Bliss
10 years ago
The most honest auto repair shop I have ever been to !!! These guys are the best, I have taken my wife and my cars here and they have fixed the problems. I don't go anywhere else. The are honest and up front about all their repair work. I cannot recommend them enough.I have been to many different auto repair shops in my life, as most of my cars have been older models, and some were good, some we horrible, but only one is excellent. That is J & E Automotive in Palm Desert.If you want an honest and reliable auto mechanic J & E automotive is the place to go.

  FR Ritter
9 years ago
I was from out-of-town (1500mi away, ha) and had a rear brake that was smoking badly.Called J & E at 8:00am Monday and was told to drive it in, if able. Brake problem was quickly diagnosed and repairs made... before lunch...for amount quoted, (a very reasonable number). Staff were excellent, friendly and business like. If I lived in Palm Desert they would do all my work!

  Kirk Johnson
8 years ago
I bought my 2004 GMC Sierra 1500 brand new in March of 2004 and have always taken my vehicle to J & E Automotive on HWY 111 in Palm Desert. I have NEVER taken my vehicle anywhere else including the dealership I purchased it from. J & E has provided me and my truck the best possible service for over ten years and I wouldn't think of taking it anywhere else, ever! Honest, straight-forward, reliable always courteous, timely and never any BS, not to mention fair pricing as well. My hat is off to J & E Automotive and they will have my business for life!

  Chris B
5 years ago
2000 miles from home our truck stopped working. This shop had us back and running within a day and everything seems to be working great. Very thorough diagnostic and competent repair.

  William Frederick
11 months ago
Great work excellent customer service, highly recommend for anyone needing to have their auto cared for

  Markus A Maguire
7 months ago
Great experience getting my brakes and shocks done