German Motorwerks

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Libin
5 months ago
John and his son, Paul, are the best mechanics I have dealt with in 5 states I have lived. They are passionate and knowledgable about german motor brands and are incredibly honest.I have a 2016 M235i and have gone back to them for various tasks like brake replacement, a broken coolant hose issue and other preventative maintenance. I tend to err on the side of caution and try to get all kinds of preventative maintenance planned based on what I read on forums but they are very practical and knowledgable about these engines and what should be delayed and what should be prioritized. They are always honest about their pricing and quite quick on their turn around time. I highly suggest them as your german motor mechanics in the area!

  Gant
7 months ago
Thanks John and his team for saving our Monterey and Carmel trip!Our VW Beetle was unable to start. After getting roadside assistance from the credit card company, we decided to drive straight to German Motorwerks. It was a good decision as this shop specializes in VW and had the part we needed.John, the owner, did professional assessment of our 6-year old battery's health. We decided to play it safe and get it replaced because we would be in trouble if our car doesn't start again in a remote location.Luckily, German Motorwerks had the H5 battery in stock. Everything was done in ~45 mins while we enjoyed ourselves around the nearby Cannery Row. And then we resumed our trip!Service: Battery

  Domoniqu� Hittner
2 years ago
Excellent service, honest, professional, and prompt. We are so grateful to have found German Motorwerks. The staff is exceptional, knowledgeable, and leaps beyond the other local service providers. I would highly recommend their business to EVERYONE. You will be pleased with their superior service. My husband and I have had general and maintenance services performed multiple times in the past years. Each time, we have paid a fair price, have received a full report of any recommendations from the owner, and have left this business fully confident in the work performed. This business should be nominate for best of Monterey. Truly, I have nothing(not one thing) negative to say about this business and no recommendations for improvement. German Motorwerks staff thank you for your great business. You are a gift to the State of California, the Monterey Peninsula, and all European vehicles that move on the Monterey Peninsula. Thank you!! Ten Stars!Services: General repairs & maintenance, Auto engine diagnostic, Brakes, Oil change

  Angela Lauer
2 years ago
German Motorwerks is my local shop! My Audi A3 gets routine services and brakes done here. Ask Paul about APR tuning to give your Audi and an awesome extra boost! Also, my Vanagon is well taken care of here. Paul and John are VW and Vanagon people. From routine services to replacing steering racks, bushings, sway bars, big brakes, or a transmission, they know Vanagons. They are knowledgeable and fair. For instance, I have been advised to get a particular job done immediately for safety and in other situations that I could hold off if something was not necessary, meaning they help prioritize jobs, which I appreciate. Thank you!!

  Raymond Sienkiewicz
5 years ago
Very pleased with the service here. Upon calling about the power steering and wanting to check the A/C, I was able to get an appointment the next day for my vehicle (typically a wait of a week or more at the dealer). Brought the car by first thing in the morning and got a quote from the owner, my vehicle was ready the same day in the afternoon. Even got a nice summary of what they worked on, things they noticed, and a heads up on when my next regular maintenance service would be due. Very to the point and professional, would definitely come back again. They do appreciate it if customers can pay in cash or with a local check, but credit cards are accepted with a 4% surcharge for processing.

  Joshua Perez
4 years ago
John and Paul are guys that really care about servicing their community with the highest standards and expertise. Highly recommended.

  matthew austin
a year ago
The owner pretended he couldn't hear or understand me when I went in to ask if I could purchase some top up motor oil for my hire car. Rather than say, "here take this pint of oil for free. I ain't gonna charge you for that" and be a decent human being, he instead decided to go the other way, and not even engage.

  Matt N
5 years ago
I have utilized their services twice recently. Both times I was very happy at the quality work performed, price, and speed. The mechanics are knowledable and, in my opinion, very trustworthy. The owner is a very reasonable guy, and explained a few other issues he noted. The service I got was excellent, and they ended up getting things done ahead of schedule by several hours. Who knew that still happens nowadays.Overall, I am stoked I found a great shop in the local area to work on my slightly older VW.Thanks guys!!!

  andrew m
5 years ago
We were recently in Carmel on vacation, and our BMW threw a "Check Engine" light and started idling pretty rough. This happened on a Friday afternoon, we called both the local BMW dealership and this shop, and John offered to get the car in for diagnostics that afternoon so we'd atleast have an idea of what the problem was. Turns out we had a bad ignition coil, and also needed new spark plugs. John had the parts ordered right away, and had the car repaired first thing Monday morning (shop's closed on the weekend). Our cost was within $2 of their estimate, and the car ran perfectly after we picked it up. There were some other items that needed repair on the car, and instead of pushing us to repair everything he found (like the dealership tends to do), John only went after the "must-fix" items, so we could get home and have our local car guy work through the rest. Seems like a small, honest shop, very down-to-earth, and a much better customer service experience than we tend to get at the dealerships. These guys turned a potential headache into a non-issue for us, which made the rest of our weekend a bit more stress-free. Would highly recommend.

  claire aubouy
4 years ago
I am very happy that I found this place, I had an issue with my oil car and did the car service in the same time. They explained very well what to change in priority and why. They took time for their customers and give you advices. I will definitely go back to see them if i have an other problem with my car, this is people that you can trust. Thank you for your help !

  kevin fobes
6 years ago
I bought a Mini Cooper two years ago, my mechanic (Greg Donovan, next door) suggested I work with German Motorwerks because modern Mini's are a BMW product. I'm very happy I took his advice. The guys have helped me since with not only regular service but also with performance parts. They walked me through a resent suspension upgrade and throughly explained the work needed. They do this without judgement. Because everyone now is an expert these days (myself included) it's good to know that REAL experts exist at GMW. Also their GMW Syncro conversations are super cool and shows the caliber of mechanics they are.

  Kathy Marlow
3 years ago
We were visiting Monterey for the weekend when our Vanagon lost a fan belt. John was able to squeeze us in and get us back on the road quickly. Great shop!

  Dakota A
9 months ago
Owner agreed to do work on my car if I got the parts myself and then after I got the necessary parts he backed out.

  Lisa McCormick
7 years ago
German Motorwerks is the only place to bring your BMW, VW or German vehicle. They are knowledgeable, professional, experienced and helpful. I give GMW 5 stars for working on my BMWs.

  Nathan Taylor
4 years ago
Took my mini there because my hood release cable broke. They couldn't fix it, but they were nice enough to not charge me for troubleshooting and recommended other places to take it. I would go back for sure. Thanks John!

  Bob Wolfe
2 years ago
Service provided was very through and done in a prompt manner. I'm confident of a top-notch job.Services: Steering & suspension repair, Brakes, Battery, Oil changeServices: Steering & suspension repair, Brakes, Battery, Oil change

  Fabian Christ
2 years ago
Small, honest and trustworthy. Thanks for getting our Vanagon back on the road quickly.

  Jeffery Weighill
2 years ago
Owner was rude tried to call for quote tells me he ll call me back never called back as he said it in a very annoyed tone I hope you treat your customers with a little more respect

  Alex Kuchmasov
7 years ago
They might know the VW buses but not bmwsI would give 0 stars

  Aladdin Winchester
6 years ago
Experts on VW Vanagon Accurate estimate Quality and on-time repair

  Blair Barklow
6 years ago
Reliable attentive customer oriented car care and master mechanic

  Uli Fowler
a year ago
Very helpful.Thank you!

  Michael Evans (Mecevans)
10 years ago
Awesome.

  Lack Luster
2 years ago
Great service