Toyota Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Art. B.
3 months ago
This is for service that was provided in June* but I had just gotten my slightly used Truck and as a first time owner had taken it in for my first servicing and recall checkup. Jack was phenomenal with helping me out from when dropped off my vehicle till I picked it up and drove it home. He is very personable and truly cares, kept communication with me throughout the entire maintenance process and went above and beyond to make sure that I was taken care of. He is honest, hardworking, and takes great care of customers; a true example of what a representative should be like with the exceptional service provided. Thanks Toyota of Oxnard!

  Martin Minev
7 months ago
I just wanted to take a moment to express my deepest appreciation for the exceptional service I received from your Toyota service department, especially from Jack.His attention to detail and expertise were evident in the way he addressed all my concerns and promptly resolved the issues with my car. He went above and beyond to ensure that I had a smooth and hassle-free experience, which is truly commendable.

  Herman Els
3 months ago
Went in for a simple service of a tacoma and walked away with a $700 bill. Very overpriced and dodgy.

  Andrea Downey
9 months ago
I have to say that Jack Martz is the best service representative I've ever worked with at this Toyota location. If you enjoy professionalism & working with someone who truly takes the time to HELP you, he definitely who you need to see!

  Daisy Martinez
a year ago
JC is great, he is very responsive, professional, and attentive to what I need and always goes above and beyond for his customers! Always keeps me updated when my car is getting serviced and answers all my questions and concerns thoroughly. I feel so comfortable having a Toyota representative such as JC, that I can truly rely on! Would definitely recommend going to him!Services: General repairs & maintenance, Tire rotations, Vehicle Inspection, Wheel alignment, Auto maintenance, Oil change

  Tonya Diggs
9 months ago
If you bring your car in for service ask for Jasmine, she will make sure your car is taken care of, update you of any additional services needed, always validate if services are covered under warranty and recommendations for food and shoppingin the area. No matter how busy the service area maybe Jasmine will make you feel like you're toyota's most prized customer.

  Trish Miller
a year ago
I have been here twice, they are very friendly and fast! My Prius is still new so there is no cost for service but they treat you the same. They clearly know how to run a Service department. Juan Arriaga was my advisor this time and he is great, but they all help each other out. I highly recommend them.Services: Wheel alignment, Oil changeServices: Wheel alignment, Oil change

  Maria Sandoval
a year ago
Jack is very rude and lacks customer service! I drop off my vehicle for maintenance and I did not know I had to sign documents because the person who took my keys did not mention nothing. Jack called me and was rude and would interrupt me when I tried to explain that I wasn t aware of their process and when I went to pickup my vehicle he continued to be rude!

  Samantha Woisard
2 years ago
I went in for a general service and it was super easy and quick. JC Caudillo assisted me and he was very friendly and made sure that everything went smoothly with my transactions. I suggest you go to him with any of your Toyota needs. :)Services: General repairs & maintenance, Brakes, Oil changeServices: General repairs & maintenance, Brakes, Oil change

  Stefani DeLonge
2 years ago
Cesar helped me out today. I had gotten a service previously where they replaced my cabin filter but for some reason, my air conditioner made a loud noise whenever I turned it on. Cesar was able to pin point the problem (napkin stuck in the compartment) and was able to fix it by just removing it. I was in and out in less than 5 minutes. Thank you so much Cesar for being so professional and efficient!!Services: Air & cabin filter replacement, General repairs & maintenance

  vale
a year ago
Jack Martz was a great help. I had some concerns with some body damage on my camry and he was quick and had a great attitude.Service: Vehicle InspectionService: Vehicle Inspection

  Tereza Clark
3 years ago
I usually don't leave bad ratings but coming to this place with maintenance light willing to pay 300 bucks for "maintenance" and being falsely told I have a severe leak which needs to be fixed for only $1300. Very bad strategy. My car was just fine. Never again

  Patty Butler
3 years ago
We had a great experience here. They kept us informed about our vehicles repairs from beginning to end. All staff were professional and easy to talk to.

  Trish Jaramillo
2 years ago
Jasmin was my service representative and was nice and professional. She reminded me of what was previously recommended for my car and did not pressure me into anything.

  Manley Klassen
3 years ago
Jasmine was so helpful and professional. She spent extra effort to find verify my vehicle was under warranty and got the car fixed quickly and at no cost to me.

  Cosmos s
2 years ago
Went in to DCH Toyota of Oxnard to get my Tacoma recently serviced was helped by Juan Arriaga very helpful in all my needs. I would highly recommend anyone that needs to get there vehicle serviced go check in with this guy will take care of you.

  Barbara Rivera
a year ago
Mario n Jason are the Best n so Friendly. If you need Help from a Best worker in Financial ask for Servando..

  Allen Close
2 years ago
I used to come to have my car serviced here a lot. lately their service it's not as good. people are not as friendly and helpful as before. they don't provide complimentary car wash anymore.

  Charise Bennett
2 years ago
Jasmine is the best! Always professional no matter what. She also has some pretty good suggestions for good eating spots.

  Francisco Romero
a year ago
I have to say that Bob Cobos by far is Toyota of Oxnard Customer Service Excellence, Attention to detail and proper timely updates. I appreciate that. Thank you Bob

  Aron Alarcon
2 years ago
Great service! They have paid an Huber ride from and to the dealership when I take my Camry in for the schedule service.

  Jeff Wei
2 years ago
JC Caudillo provided excellent customer service and explained everything thoroughly and clearly. Will definitely come back again.

  David Ochoa
3 years ago
Great service, 10/10! Juan and his crew took care of me and my vehicle really nice. Cool people, very friendly.

  Georgiana Kiddle
2 years ago
After a service they forgot to reset the dashboard reminder to turn off the "service needed" indicator. It was a quick fix but a hassle to find time to come back in.

  Eric Z
2 years ago
Great customer experience, Bob Cobos is a great customer rep. Having great customer service just adds to the benefits of owning a Toyota.

  Russell Johnsen
2 years ago
Routine maintanence was done quickly. Called me to say it was finished before their shuttle has gotten me to my destination.

  Johnny Donlon
9 months ago
Great staff very helpful and a good atmosphere. Still Awesome hasn't changed.

  Bob Oso
2 years ago
Just an uber driver so cant speak as a customer, but I pick up a lot of customers from here and they have all said nothing but good things.

  G O
a year ago
Pleasant people and svc, reasonable costs for repairs, free shuttle, NOT BAD!!!

  Dash
11 months ago
I asked for a wheel alignment and they broke my steering rack than gaslit me into thinking it was already broken when I came in