Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Leah Fisher
4 weeks ago
I have brought a series of cars to Kathy's Shell over several decades. Kathy's care of my vehicles AND of me has been outstanding. I have never had her recommend an unnecessary repair. She and her mechanics sometimes come up with ways to save money while still resolving the problem. They've gone the extra mile; what about continuing their work when a pack rat scooted out from under the hood! In addition to servicing my care, over the years, Kathy has advised me when it was no longer cost-effective to repair a car, inspected used cars, and helped me decide what new car might best meet my needs.I am satisfied that Orinda Shell offers good maintenance care and mechanical service, I appreciate the convenience of their location and the fact that they show kindness and respect to their customers.
Jasmine Jenkins
a year ago
I stopped by this mechanic shop about two weeks ago, spoke to Maureen (who seemed really knowledgeable and trustworthy), made an appointment for an oil change/maintenance. I specifically asked how long this would take and she assured me that before 5pm everything would be done unless they found a major issue.This morning I dropped off my car at 9 and didn't hear anything back all day. Finally at 5:30 pm I called them for an update and they told me that they hadn't even gotten to my car and would see if they could fit it in. I had an appointment, dropped off my car, waited 8.5 hours, and I had to call to find this out. I have never been more disappointed in how a business runs. The man on the phone did not at all appear to care that they had wasted the entire day and didn't even bother to tell me to reschedule. The level of unprofessionalism in how this was conducted is unmatched. So if you want someone reliable and professional, please keep looking!Service: Oil change
Alli Coffey
a year ago
So impressed and grateful for this shop! They diagnosed and fixed a major problem on our car as we passed through town on a road trip. They were so timely, wonderful customer service and great price.Service: Brake service & repairService: Brake service & repair
Deborah Towers
11 months ago
I live in Antioch and Orinda Shell is a ways but I wouldn't take my Pilot anywhere else. I heard about Orinda Shell through a friend of mine..And I'm so glad I checked them out. They treated me with the up most respect. They fixed my car in a timely manner. They are honest and I trust them.. I now have a forever new mechanic with Orinda Shell.. Thank You very much Kathy & Crew.
Meghan Krause
3 years ago
Kathy is wonderful and frankly the only mechanic I've really trusted for years now. I drove from outside the area just to see her at this point. Never in my life has a mechanic been more honest and up front.Common things Kathy will tell you are "This thing is wearing out and needs to be replaced but you don't need to worry about it now."Kathy will go out of her way to try and find ways to keep your total bill low, but always without sacrificing the quality of the work.
Mehdi Kourifa
2 years ago
My go to shop for years! Very honest and everyone is super friendly. Great prices tooKathy and her crew are number 1
Lars H
4 years ago
This is my go-to car repair shop. Everybody has been always honest, and friendly. I can trust these guys to do good job and not trying to rip me off with unnecessary work.
Fran Kathriner
2 years ago
Professional, knowledgeable, and trustworthy. Known Kathy and her team for years. I would not trust my Corvette with anyone else.
westcoastmickey
3 years ago
This shell mechanic shop has saved me several times once I got a flat tire couldn't get the lugnuts off nor could the tow truck so I drove here a few miles and they changed the tire cheap then another time my transmission fluid was leaking all out they fixed it and refilled it for only $15 please give them your business they are honest nice people the times I went
Adam Gubser
2 years ago
Expert and Dependable service with reasonable prices. I have been taking all of my vehicles here for over a decade and am very satisfied with the experience..
rtrumbo Rita
2 years ago
Terrific service, fair price, and wonderful to work with. Highly recommend Kathy & her team!
Amber
4 years ago
Friendly staff. They offered free labor on my car after they misdiagnosed and fixed it quickly.
Misaghi Designs
3 years ago
Very friendly, very knowledgeable, this is the place to get your car fixed
Clay Smith
3 years ago
My favorite shop ever. Kathy is the absolute best!
Charles Yeomans
4 years ago
Very honest, very competent, reasonable prices. Highly recommended.
cyn rom
4 years ago
I will always go here, will always recommend. Honest and knowledgeable!
BAMM BAMM
a year ago
It's okay
Mary Alison Lucas
a year ago
Good diesel prices