Jake's Custom Cycles LLC

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Britni Lynn
3 months ago
This bike shop not only has some of the most beautiful bikes I've seen but it also had some of the most skilled workers with such unique techniques that I have yet to see them over charge for. This shop really is not in it for the money, they truly are in it to��

  Chuck Layne
8 months ago
Always have the parts I need and at a good price. Plus Lupe is a very knowledgeable and all around good guy.

  Chelsea Thompson
8 months ago
Amazing shop superb staff these guys r always way helpful and knowledgeable and have pretty much whatever part my old man and I have needed

  Jon Van Vox
4 years ago
I did business with this place once before when Jake ran the place and I had no problems. Jake passed away and it was taken over by new owners and is ran nothing like it was before. I was asked to wait a month and I did and then 2 months before I got my motorcycle back. I had two main things that I asked to be done and when I got the bike back only one done. You bet what I was told it would cost wasn't the final price and yep over paid for half a job and when I got on the motorcycle to ride it around I discovered loose and missing parts. So I tried to contact them and ask for the parts that was needed, each day for a week I was told they would come by and drop off the parts and each day I got an excuse of why they didn't drop it off so I my self can fix it and make it road worthy. Half the things they said they would do wasn't done and I now have to have someone else take a look at it to make sure that it was done right because I just don't trust them. Not professional, sloppy, disrespectful, they can't keep their word. Your word is everything in a business like this. I don't like being lied to or taken advantage of they did both. I got a call about the carburetor going bad and needed to be replaced. The person I got the motorcycle from told me that the carburetor was a racing one and very expensive that only a scumbag mechanic would try to tell me it was bad and give me a used one. (Who can I trust?) I get another call about the back brake rotor and something else after they had (already checked in the beginning) the bike as to give me a price for the work to be done. Either case my experience with them was like being lied too my face while they did what they wanted in a rushed sloppy job that wasn't completed. I can keep on ranting with more details but I think everyone gets the point. I wish Jake was still around he was a good guy.

  Sevina Lewis
4 years ago
UPDATED REVIEW:I highly recommend Jake s Customs, LLC. These guys are friendly, professional and do great work. I have had work done on a previous bike at Jake s, but when I purchased a new 2019 Softail Heritage in August 2019, I knew that I needed their help customizing my bike. This week they installed new 14 apes and new grips on my bike. Mark completed the work faster than anticipated, and I m so happy with their work. Josh even offered to trailer my bike back to Lodi since it was getting dark, and I had quite a ways to go in rush hour traffic. I declined his offer, but was super impressed that he would even offer to do that. That evening, Josh checked with me to make sure that I made it home safely. Later that night, I was messing around with my back seat and dropped the seat screw, and it was lost somewhere in the bike (so I thought). I looked for that screw for two days. To my surprise Josh messaged me to follow up to see how I was enjoying my new bars. I told him what happened with the seat screw. He said he had the tools to find it and would come to my house in Lodi to help me. That s unheard of! I couldn t believe he was willing to do that. That s definitely going above and beyond to provide superior customer service. Josh, Jenn and Eric were in Lodi in about an hour, and within 30 seconds the problem was solved, and I learned something about my bike and the lost screw that really wasn t lost. It was just hiding. LOL! Even though I knew these guys were great, I was blown away by the extra step in helping me with the lost screw . Jake s Customs has a customer for life in me, and I will recommend them to all of my friends and family that need their Harley s worked on. Thank you all for doing excellent work and providing amazing customer service.PREVIOUS REVIEW:I want to thank Jake and the staff at Jake's Custom Cycles LLC for doing a great job on my bike. I took it in today at 9:30 a.m. for the 1k service and tuner installation. The work was finished before 1pm! My bike runs so much better. Now that it's tuned properly, I can really tell how badly it was running before. I highly recommend this shop. Jake is honest and does great work at great prices. He's also very friendly and didn't mind answering all of my "newbie" questions. Lol. Thanks Jake!

  Steve Burg
6 years ago
I can't say enough good things about Jake's Custom Cycles; they always get the job done right. The price is always right and their great customer service is always a bonus. I highly recommend Jake's to anyone on two wheels.

  Gary Freeman
a year ago
Had an electrical problem in a rain storm,showed up with an awesome tow truck,lowered it's ramp,I rolled my bike on,he tied it down and it lifts the ramp with your bike of it.We went to his shop,it was afterhours and we fixed my bike.Has good prices and goes the extra mile.Hard to find that type of customer service.

  Wood shop Mafia
5 years ago
Best shop in Sacramento area hands down. Jake will go out of his way to make sure customers are taken care of and he is very personal and easy to approach. Do your bike a favor and take it to jakes custom cycles.

  Duran Quick
5 years ago
Had Jake's put in a cam, cam plate, redo the front forks, and a full service on my '13 Dyna. All I can say is WOW. My bike rips! I don't know who was more excited, Jake or myself! Super good guy, and the mechanic are great there! When it comes time for the next upgrade, or tires, service, whatever, I'll be heading to Jake's!

  Katrina Cobo
3 years ago
Don't miss an opportunity to have any of these guys work on your bike! They are very knowledgable and quick to offer help! Prices are amazing atmosphere is perfect lol.

  oath keeper
4 years ago
Had new tires put on my 2010 street glide and a brake lever replaced. It is definitely a professional shop. All the people that work at Jake's are ex-military and I am extremely big on that. I'd have no trouble whatsoever returning with any Harley-Davidson needs

  Les Garcia
5 years ago
I was so impressed by just meeting Jake that I immediately scheduled a leak repair that I had been living with since I purchesed my dyna back in 2011. Did you ever look for a reason to have your bike repaired or serviced ? Well that's how I felt after meeting the guys down at his shop...lol . The obvious things that you look for when taking your bike to someone for repairs are , a knowledgeable staff , customer service ,fair prices and a clean shop . What I was struck by 1st. was an honest hand shake & the feeling that his customers and their concerns came 1st.I could go on and on but my advice to anyone is to come in and find out for yourself. You won't regret it .Harley rider and U.S.Army veteranLes Garcia

  Adam Adam
4 years ago
I really cant say enough. I just know these guys will make it right and get you down the road. Much respect. My Bikes running tip top! Thank you to Jakes custom motorcycles. Josh is a good man and he will be getting my business in the future, thats a garauntee

  Todd B
2 years ago
This place is hand's down legit bike shop! They took car of me when I layed my bike down. They got me back riding fast and didn't kill my pocket.Thank you guys!You'll be seeing me more for future work!

  Michelle Curtis
a year ago
I bought new bike that was a nightmare bike with One problem after another but Josh and Lupe came through for me keeping the repairs on budget!

  George Fredericks
4 years ago
Jake & Josh are no-nonsense, straight-up professionals start to finish. No gimmicks, No games, simply flawless service with more than competitive pricing.

  Glenn Fisher
3 years ago
Brought my v rod in for new suspension they nailed it clean job an keep me informed on progress as do to covid when parts would be in very pleased

  John Priet
4 years ago
Best Harley shopping town..JP. Flippers swimming again..

  David Wilkerson
5 years ago
Great shop. Fair prices. Jake is honest and fair. Will return for more upgrades to my bike.

  Bob Buckley
4 years ago
Great place to do business. veteran owned, Friendly, and expert in serving Motorcycles. I will go back. Give them a try!

  Russ Miskanis
5 years ago
Service is great professionalism in his workmanship I'll always be going there highly recommended for all bike owners

  Russell MISKANIS
2 years ago
Professionalism.....thank you Gentlemen.Got me back on the road...

  darrel keller
4 years ago
Love this place. They do great work. And Jake is amazing. Highly recomend everyone to come here.

  ShaRene
a year ago
These guys know how to handle a Harley. I'm impressed with their knowledge and professionalism.

  Dominic Petty
a year ago
Very helpful and honest , which is hard to find people and shops like that anymore...

  Alex Penalver
3 years ago
Awesome place, I highly recommend this place to anyone. They offer military discounts and reasonable prices. The customer service was excellent.

  Terresa Walborn
6 years ago
Awesome, professional and friendly service. Will be back, thanks Jake and Steve. Turn around time was great! Kris Walborn

  Mel
3 years ago
I jst called i didn go. But seem to be a nice shop the owner was ok with me. Thanks

  Cutter Egan
2 years ago
They do great,TOOK CARE OF ME RIGHT {CUTTER} GOING BACK

  Mike Dragisic
4 years ago
Top notch bikes Jake is the man go see him for all your bike needs