All American Diesel and Fleet Services

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Blake Molhook
6 months ago
I cannot express enough how impressed I am with the top-notch service I received from Greg and the entire team at All American Diesel & Fleet Services. If you're looking for a team of experts who go above and beyond to ensure your vehicle is in its best shape, look no further.From the moment I walked into their shop, I was greeted with a warm and friendly atmosphere. Greg himself took the time to listen to my concerns and provided a thorough explanation of the issues with my diesel engine. His knowledge and passion for what he does are immediately evident, and it's clear that he genuinely cares about his customers and their vehicles.The work done on my diesel engine was nothing short of outstanding. The mechanics at All American Diesel & Fleet Services are true professionals who take pride in their craft. They worked meticulously to diagnose and fix the problem efficiently, ensuring that my vehicle was running smoothly again in no time.What sets this shop apart is their commitment to transparency. Greg kept me informed every step of the way, explaining the necessary repairs and providing a detailed breakdown of the costs involved. There were no surprises or hidden fees, which is a breath of fresh air in the automotive industry.In addition to their expertise, Greg and his team provide exceptional customer service. They treated me with respect and kindness, making me feel like a valued customer throughout the entire process. Their dedication to ensuring customer satisfaction is truly commendable.If you're in need of diesel engine repairs or maintenance, I wholeheartedly recommend Greg & The All American Diesel & Fleet Services. Their exceptional workmanship, transparency, and customer service make them stand out in the industry. I can confidently say that I've found my go-to mechanic, and I won't hesitate to return for any future automotive needs. Thank you, Greg, and the entire team for your outstanding service!

  Ben Goldberg
3 months ago
I had a horrible experience with this company (and have heard from people in the industry) that they have had similar experiences. First of all, they took about 2 months to get a simple part for a rental truck that we had them fix. I called every day for status updates since we were getting charged for the rental of the truck, and it was a mission just getting them to call me back (very unprofessional and rude). After they finally got this part, they said it was the wrong one and then they took an additional few weeks to get the right part. They charged our card for the full price of the service (way more then others have since quoted for the same work), but refused to give the truck back until we sent them a photo of the card and my drivers license. They said it was company policy to do so prior to taking payment, but this clearly was not true since they charged the card prior to asking for this. I ended up being an hour late to our company holiday party since they had this insane request and if I didn't do this, we would have had to had our driver (at our expense) come back on a different day.All in all, one of the worst repair companies I have ever dealt with. Very unprofessional, very rude, very incompetent, very slow, very expensive. If I could give negative stars, I would. Stay away!

  Ryan Watkins
3 weeks ago
My truck had a leak and was unable to drive it to their shop, as well as working early in the morning I was unable to get it to All American Diesel and they were able to compensate and work with me. They were able to come tow my truck for me to their shop which I found extremely helpful and made things a lot easier and less stressful on myself. Really nice people who just want to help out.

  Brian Harden
2 months ago
If I could give 0 stars, I would. 4500 dollars later and my truck still doesn't run, and they had it for over 4 months (and had the nerve to ask me to "be patient"). Shoddy "repair" done that I could have done a better job myself. I also noticed body damage that wasn't there before. The only reason I took it to them was because I didn't have a place to work on my vehicle at the time. I really wanted to believe in this company. The boss seemed like he cared until I addressed my concerns to him. It's unfortunate that it had to come to this. I should have read the other reviews before I decided on this place. Please, DO NOT take your vehicle to this place for repair!

  David Botbol
3 months ago
Had a rental truck that brokedown near LA and found this place online. STAY AWAY! They seemed very nice and convincing at first that they were helping me but soon enough I got taken advantage of for not knowing anything about trucks. They did not stop adding more and more charges each week and took over 2 months to complete the work because they were waiting on parts. I called them everyday and they always said they would call back and never did. Found out from other people that this happened to them too.

  Alfredo Rodr�guez
4 months ago
WORST COMPANY EVER!NEVER bring your van or car here.This is the worst company.I brought my van to this place and they give back to me worst!!they removed original parts from the van!!! addition to that, they promised to give it back to me in a week or so and it took 3 months!! 3 months for nothing!They didn t fix anything!Besides that, they will charge you a reasonable price in the beginning but over the time they will charge more and more! if they promise you it will be 2,000, you will end up paying 20,000!this company is definitely a scam!MARK (the owner) is totally unprofessional! VERY RUDE PERSON!0% professional!Mark and the staff will threat you like trash!ALL AMERICAN DIESEL & FLEET SERVICES has to disappear from this country!!NEVER EVER IN YOUR LIFE BRING YOUR VEHICLE HERE! NEVERRRRR!

  Nazgul Zhangazieva
3 months ago
STAY AWAY! from this Shop! they don't deserve the name they gave themselves, they definitely need to change it! They don t know what they are doing they just know how to make money from you. I came there with one check light, they told me my truck will be ready tomorrow and they kept me 10 days every day day they telling me new problem and made me to pay, as a result I left with nothing , I left them with two check lights, I had to go another shop to fix.The manager her name is Dinett she is totally unprofessional and rude person, the first day she was nice the first thing she asked me to pay, they even didn t begin and then everyday she made me to pay for something new, I begin with $600 and ended up paying $10,000!when I began to start demanding some result she just hangs up and doesn t talk with you, addition she charged me one amount twice and told me she is going to refund me and still didn t . This company is definitely a scam!

  CBM INC
3 months ago
I don t post reviews, but I am making an exception, because dealing with this company was an unpleasant experience.It would be a long list of complains if I had to mention everything what happened, so I will only focus on the most important things.The service (inspection of the truck due to a DMV yearly requirement) was performed in augustFirst, they tried to charge for things we didn t need or already had (emergency safety triangles), required side stickers started to peal the next day after we received the truck.There was literally no communication from the company during the time they had the truck, I was calling daily, just to get a completion date and time and was always s told they would let me know.Well, they never did, until the day when the truck was finally ready on Friday, at 3pm - we did not have anyone here anymore to have it picked up Anyway,It s December now and I get a parking citation in mail from the City of Orange. The truck was left on the street the All American Fleet resides at.They did not inform us at the time they gave us the truck about this So I start calling and e-mailing. Dealing with 3 different people and they keep blaming each other.No response for a week. I keep calling.The guy working there starts lying and tries to convince me the citation was our responsibility because we did not pick up the truck.Well, the citation was from Wednesday, the truck was only ready on Friday So it was not even ready at the time the citation was issued When I confronted him, he said he would need to talk to the upper management.Again, no response for days.Now I am dealing with a different employee - Briana, she makes an excuse that she wasn t involved in this earlier.Well, I don t carer, you all work for the same place, don t you?So Briana tells me she has already paid the citation, This is on Wednesday., OK, please send me the confirmation, I asked.NO, She can t, she is busy dealing with customers. (How long does it really take to send an e-mail???, 2-3 minutes at the most?OK, Now it s Thursday, 2 weeks since I started calling them. The same story as on Wednesday, she is busy and cannot send me the e-mail Friday. I am really losing my patience, Briana claims again that the citation had been paid, but still don t have time to e-mail the confirmation.I call the City of Orange and SUPRIES SUPRIES, it had not been paid I call again, this time I confront her and ask why does everyone keeps lying to me? She claims it had been paid.I threaten to involve our legal department, which I guess worked I am finally getting an e-mail from Briana with an apology that she missed it and didn t paid it earlier + the payment confirmation.If you want to save time and your nerves, do not engage with this company and try to find someone who employes more honest people and not bunch of liars.

  Lee Eisler
7 years ago
I got tipped off by a friend to go to G&M after looking to put a lift and a locker on my van. I went to G and M and they turned my family van into the beast it is today. I drive places people in jeeps have no idea how I made it. Sometimes I don't even know how I made it but my van takes me wherever I want to go now. Thanks G&M for giving Freedom the van the steong soul it has today!

  Eitan Ben-David
3 months ago
HORRIFIC experience working with this company. NEVER EVER bring your vehicle here. They are unprofessional, slow, and scam you out of a lot of money!! Our company worked with them and we could not be more sorry that we did. STAY AWAY!

  Mimi Mohamed
a month ago
The worst shop ever, they don't know how to fix and they give you cheap quotes at the beginning and then you will find yourself paying thousands for literally nothing. Scammers!

  Yanai Brown
3 months ago
DO NOT USE THIS COMPANY!!!!!WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED!!Our company worked with them and it was nightmare costing us thousands of dollars!!!What kind of company asks their customers to send pictures of their credit card over email?!?!?!?!

  Ryan S
a year ago
This shop has been around for at least like 4 years, because last time I went they were way too busy to work on my truck. I'll give the owners credit because they're clearly a very popular place. However I feel like their popularity is also a huge downfall for them. The shop is incredibly small and I actually saw a group of maybe 10-15 trucks parked around the corner/across the street at the PUBLIC PARK. A police officer was actually outside their business the morning I came in and he was writing several parking tickets with the owner outside trying to move vehicles.I'm not here to knock there work because I do know some of my buddies got great service here, however I can't put faith or trust my vehicle to a shop that can't even keep my vehicle within their eyesight and instead is trashing customer property at a public parking lot across a major street. Major security & liability issues.

  Aj Hakeem
4 years ago
Beware of this shop, they ruined 2 of our trucks and charged us thousands. 1 truck still at their shop, refusing to release it back to us after charging us $7000. Look for a Ford F650 stakebed at their lot and you'll see yourself.Greg stated he had a replacement Block, after taking out the entire engine apart he calls back stating he doesn't have a Block. See the pics. Speak for itself. This is how they returned back to us after charging $7000. This is 2nd truck.Need details feel free to reach out to our company. Currently going through legal means to get this situated. They wont even send you an invoice before they charge your account. Forged our signatures on invoices. DO NOT GIVE THEM YOUR CREDIT CARD information.

  SDSauna
a year ago
SCAM COMPANY. Do NOT give them a credit card under any circumstances. They will quote you one thing and charge you a complete different amount. Then, if you dispute that charge they will threaten to impound your truck unless you bring them cash. Then once you pay them that cash they will not refund your card. 100% scam operation. Anyone looking to do business with them contact me first and I will explain exactly what happened. The owner "Denette" I presume refuses to refund my card after we paid them cash just to get our truck released. This company should not be allowed to do business by these standards. Mark, one of the service managers was also very rude the entire time and original quoted me $495 for the truck tow but immediately charged my card nearly $800. Zero response when I asked for the reason why the increase in the charge.

  Dave Murray
2 years ago
The ABSOLUTE WORST truck repair service of my life! 1st of all, after diagnosing my 7.3 ltr. diesel truck, Greg & his mechanic had ABSOLUTELY NO CLUE as to why my motor lost so much oil so quickly (10 qrts. in about 15 mins.) They wanted to pull the motor out of the truck and go on a "fishing expedition" at great unnecessary expense to me. I said "NO", and proceeded to contact (2) other professional PowerStroke mechanics for their advise. Since it wasn't leaking oil, it was the opinion of these other mechanics that there was only ONE other possibility, and they would both bet their lives on it! The oil was getting past the fuel-injector O-rings and burning in the cylinders. I therefore directed Greg to purchase a new set of good quality O-rings and re-install the injectors. His mechanic did so, but in the process, twisted (2) of the square-edged O-rings (on 2 separate injectors) before re-installing them, thereby preventing them from properly sealing on the injector cups (see photos). If that weren't bad enough, his mechanic contaminated one additional injector by allowing metal wire debris from falling onto the injector, prior to his re-installing it! At one point Greg suggested that they change-out the (2) "wiring harnesses" (elec. connectors) as they have been know to go bad over time. I agreed to have that done because I had the original connectors still on the truck. He told me more than once they would be "SOLDERED" into place, as any competent mechanic would have done for such a crucial electrical part. However, when I got the truck back, I examined their work and noticed that both "harnesses" (connectors) were spliced in using "crimp-connectors"! (see photos) When he did that, not only did he NOT sufficiently crimp all the connectors in place, HE CROSSED (2) OF THE INJECTOR WIRES thereby rendering (2) of the injectors totally useless! (This explained later why the truck ran so poorly when it was returned to me)After reviewing the $3500 invoice prepared by Greg, I couldn't help but notice the outrageous cost for parts. He had earlier told me that he charges a "retail" price for all parts he supplies. I had no problem with that, except that when I verified that with the parts suppliers, I found that he was charging anywhere from 38% - 390% OVER retail for the parts he supplied. Not only that, when I brought my truck to his facility, I was told by both he and his secretary, that if I went ahead with repairs, the "inspection and diagnostic fees" would be waived. They were NOT waived as they were still on the final invoice. Another thing he did was to miss-classify my truck as being "medium duty" so that he could justify charging a higher hourly labor rate. My truck is considered "light duty" by all professional standards.When it comes right down to it, it becomes very obvious what this SCAM FACILITY is all about: Separating you from as much of your hard-earned money as physically possible, and doing VERY marginal work (if any) to appease the customer! My advise: STAY AS FAR AWAY AS POSSIBLE FROM THIS SCAM FACILITY!!!!! They don't have anywhere near the expertise you think they should have, and radically overcharge you for the limited expertise they do have. BUYER BEWARE!!!!! (If you don't believe me, read the other NUMEROUS bad reviews!)

  Josimar Lopez
3 years ago
If I could, I would give G&M 10 Stars! I am a returning customer here at G&M. I m always provided with 10 Star service. I am updating my review because I believe Greg s and Debbie s honesty and Integrity should be known and rewarded. I recently brought my truck in for service. My truck is working great now. I get a phone call the day after I picked up my truck; and Debbie tells me due to new computer system, I accidentally got overcharged for something and they want to give me my money back. I am astonished with the level of honesty and integrity from G&M. I think most other dealerships would have just kept the money, but not here at G&M. You won t regret choosing G&M. Thank you Greg and Debbie.Here is my previous review:Greg and his team took care of my 2007 Chevy Suburban. The truck would not start, was leaking oil, and had the check engine light on. I knew my truck needed a lot of work. G&M took care of it all. I live about 25 miles away from this G&M, but I brought my truck here because I trust their expertise, experience, honesty and integrity. Capri at the front desk is always very courteous and helpful. The truck is running great. Thank you

  Scott Ramos
3 years ago
My vehicle was towed into G&M because I put gas into my diesel truck. I was concerned I did a lot of damage.Greg was really nice and knowledgeable about this, apparently I m not the only one who has done this.He explained in detail how they would approach this and I feel so much better.I have had my vehicle back for a few months and it s running great.Thanks to this awesome shop and the honesty I received they re my lifesaver.Really glad I was referred here by a few of my buddies that speak so highly about G&M

  Mike Anderson
8 years ago
Getting my truck worked on by the best auto repair was my goal. Going to G&M Auto Care was the best decision. I have two work associates that have been going here for a long time, so they came highly recommended. The owner is professional and courteous. All the repairs we discussed that were necessary to keep my vehicle running in top condition were done with quality. Super happy I came here everyone is professional and happy to help. I vote 10 Stars!

  Emily Walters
7 years ago
I have an older BMW that requires a lot of patience. I have used other shops in the past that seem to do very little good work for a high price. A good friend told me about G&M Auto Care and how happy they have been for years. I went over to the shop and spoke to Greg. He explained everything in terms that were easy to understand. I got my car back and it honestly has never ran better. The price was more than fair and the service is seriously the best. I wish I could give this company 10 stars!!

  Juan Carlos Garcia
a year ago
DO NOT TAKE YOUR VEHICLE HEREThis business should not be operable and allowed to continue ripping off people who work hard for their money.They have changed their business name several times in the attempt to cover their dirty work.Greg, how can you in good faith take people's money when you or the shop don't do the actual work that is required. You should not be allowed to run a business and hopefully you end up behind bars for your dishonest deeds.In response to Owners comments:I have an invoice from you for 2021 with a different company name than the one I have from you for this year and I dealt with you personally so to say you just bought the company in 2022 is false.There is no point to try and make things better now when the damage has been done. The best outcome is to share with others and help them stay away from your business.

  Blanca Flores
3 years ago
Spoke to Lance regarding repairs for my RV motorhome and told him I had received a quote from another shop and asked if I can get a quote from him for the same work if I just emailed him the list of work to be done from my current quote. He was very personable and took the time review the files I sent him and he called me back the same day and discussed the type of jobs to be done and he stressed the importance of quality parts and gave me some great insight and he was very honest and knowledgeable. I haven't gotten My RV fixed yet, but wanted to write this review and thank G&M Diesel Services for great customer service. Much appreciated!

  Edward Elkin
7 years ago
One of the best things I like about going to G&M Auto Care is that they ALWAYS have the best attitudes. They take such pride in the work they do that it's second nature to everyone at G&M to talk to their customers like intelligent people. I have witnessed this and received this kind of genuine customer care each and every time I'm at the shop. They have a great way of doing business and it works, treat each customer with respect and provide quality work at a fair price.

  david solus
7 years ago
Best Auto Repair Orange has to offer! These guys are great! I have a fleet of diesel engine medium duty trucks that Greg and his team of master mechanics have been servicing for years now. These trucks get a lot of miles on them so keeping each well maintained is very important to my company. Each time one of my diesel trucks has been to G&M Auto Care the service is complete with no problem. Their turn time is always as promised and the prices are more than fair. I will be a lifetime customer and encourage others to seek out this great shop!

  Matty Janks
8 years ago
Getting my car repaired was really over due. I have a super busy schedule and was way behind on my automotive maintenance. I went to G&M Auto Care because my brother highly recommended them. These guys are well organized, great mechanics and the owner makes it a priority to personally talk to his customers. I sure appreciate an automotive repair shop that is clean and friendly. G&M is my new automotive shop for sure! I read that they were the winner for 2015 Best Auto Repair so I inquired. The City of Orange Voted and gave G&M Auto Care the 2015 Award. I clearly can see why.

  Don Keriut
7 years ago
Great service and EXCELLENT auto repair is what I get each and every time I visit G&M Auto Care. This place is the best when it comes to the best prices and dependable auto repair. My brother came here and had his truck lifted. WOW! they did a great job and their prices we're way more reasonable than anybody else in Orange County! I can't say enough good things about this place. Stop by yourself and get the best auto repair possible.

  Kyle Gatlin
3 years ago
I am writing this review purely based on the phone conversation I had with a lady that initially answered the call followed by Greg who graciously answered a few questions for me about an emissions equipment issue I am having with my 2018 Chevrolet Colorado Duramax Diesel truck. I was an auto mechanic for the better part of 10 years before I left to do IT work. This place sounds off the charts in terms of diagnosing capabilities, willingness to work with the customer on difficult to diagnose issues, and warranty work. They can do direct warranties on Dodge and Ford. For GM, GM does not allow direct warranty work but customers can still have them do the work and get GM to honor the work. This business knows how to write up the paperwork correctly for GM and Chevy so that the warranty will be honored. I highly recommend this shop based on that conversation alone.

  Lori Costa
10 years ago
I was I need of a lot of work on my truck and wanted a pro to get the job done right. I had heard about this shop in orange. G & M Auto Care, I called and made an appointment to go down there and discuss all the work that my truck needed. Upon my arrival I was greeted by a really friendly crew, these guys aren't in for the "big sale" like lots of shops are. They are really interested in getting the job done right and having a happy client. I left my truck with them and when it was done the difference was really amazing. My truck rode like it was new again and my bank account didn't suffer. I now have a shop where I will be taking all my vehicles to and with out a doubt know that G & M will take good care of me. Thank you!

  C&L Creations
5 years ago
I came in to get my husband's truck an oil change. Since the minute I drove up everyone was so nice. Everyone had a great work attitude, friendly, helpful and informative. The wait was a while but i also came knowing there may be a wait because I just drove in no appointment. No one seemed sketchy at all like the dealerships and never gave off a "just want your money" vibe. I recommend this place and I'll most likely be going back. Big thank you to G&M diesel services and everyone who helped me out

  walt Sumer
8 years ago
Man this shop is the BEST Auto Repair Orange has to offer!! Every time I go here I get the best auto maintenance service. The guys are focused, professional and very friendly. I really appreciate that the owner makes it his priority to meet and greet every customer. He really goes out of his way to make each customer understand everything that is being performed on their car. I'm old so I have a lot of time to sit and watch how people interact with others. I have to say that this place is as busy as it is because they provide quality service to everyone.