NAPA Auto Parts - Ojai Auto Supply

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  David Ross
6 months ago
I always try and buy locally, and Napa Auto Parts of Ojai is no different. Very informative and always friendly. Big time help to get my buddy's Chevy HD Duramax back on the road. Thanks for your help, to the crew at Napa of Ojai.

  Cori
a month ago
Friendly local autoparts store.

  patdttr225
3 weeks ago
Good auto parts store.

  The Lifted Veil
6 years ago
I ordered a special socket and pre paid for it. They were supposed to call me when it came in, about two or three days. A week past and no phone call. I called them and asked, if my socket came in. They didn't have a record of my order, with the order number I gave them. He proceeded to tell me , they could order it for me. I explained that I already did. I finally spoke to the man I ordered it from and he located it. All I have to say is..."They're not very attentive!" Otherwise, the only place in the Ojai Valley to get car stuff. I think they know that!

  Brad Erickson
3 years ago
It's always wonderful getting the supplies and parts we need for Meiners Oaks Water District from Napa Auto Parts in Ojai. Everyone there is always so helpful and friendly. Today I got some things plus a battery tender for our trailer. Took 2 minutes to install.

  Spidermight 805
5 years ago
Only auto parts store in the whole of the Ojai Valley, and as such, customer service is lacking. You'll often stand at counter waiting while the employees sit at their computer terminals, I assume each employee waiting for the other to help you. It's not terrible service, but markedly different than the service you get at nation-wide chains such as Autozone. But you'll have to go to Ventura for that. This place has you by the shorthairs, and they act as such. Just my opinion.

  ejayerik
9 years ago
I'm done with these guys. Three strikes and they are out.First strike, they gave me a 24v relay for my 12v vehicle. Insisted it was OEM and I didn't even notice until I was knee deep in my project.Second strike, insisted that my manual transmission took ATF and that is what the manufacturer called for. I believed them and purchased five quarts of the over priced stuff but did some research when I got home. It would have ruined my transmission had I gone on their word. Waste of money.Third and final strike ,$10 a quart for synthetic oil= ridiculous. That, and every time I've been in that store the employees are cussing up a storm and talking about baby mama this and F that A-Hole M-F'er.I'm done. No professionalism exists in this establishment. I'll drive to Ventura just for washer fluid and ask every person I know in the Ojai Valley if they want me to pick something up for them so that they don't have to deal with Ojai Auto Supply. Pretty sure you guys would be out of business if you weren't the only general auto supplier in the Ojai Valley.

  Paul Muegge-Granholm
7 years ago
First of all Ojai Auto will never be able to beat Walmart or Autozone prices. Ojai Auto is family owned and operated and is only associated with Napa for the parts supply. For a small town like Ojai, this is the perfect little shop. They have a knowledgeable and kind staff. The older fellow who is there Monday through Wednesday probably has more auto parts knowledge than every person at every Autozone combined! He's great! Besides that, they offer free one day shipping on most parts (yes, just like Amazon prime) and they always give you options and are willing to help. Ojai is an expensive place, and we have to support our local businesses to keep them alive.

  The Honest Reviewer
3 years ago
I dont shop here on a regular basis because i live out of town but the few times i have the workers are friendly and helpful

  Sam Hall
a year ago
Sometimes they have what you need, sometimes they don't. Overall their service is pretty decent though.

  Holly Meadors
a year ago
Got my headlight bulb in stock.Love the new guy

  Douglas Ortiz
5 years ago
There are bad customer service, horrible customer service and than this...! I don't really think is NAPA Auto Parts any more. This guys are way beyond mediocre service. Everyone knows is the only place for car parts but is giving a bad reputation to the businesses in Ojai. What a shame...!

  Sean Rusin
6 years ago
Great service, got what I needed. In and out no problem

  Danny ter Haar
4 years ago
Friendly local auto parts, fast ordering when not in stock

  Lisa spinelli (Goddess of Love)
a month ago
Great place

  Steven Keller
7 years ago
Always has what I need either that day or the next day and very friendly and help full staff

  Jeremy Sherrell
6 years ago
These guys are good down home country folks and great help

  Carlos Vasquez
2 years ago
Friendly staff. They borrowed me a diagnostic tool and were be kind about it!

  Josh Dale
5 years ago
Great parts supply usually always have the parts i need

  Michael Cregan
8 years ago
always a great experience, nice guys, knowledgeable and experienced..

  Kevin Berry
6 years ago
They had my parts in stock and they were very respective to their customers

  Timmy Winfrey
6 years ago
Good people great prices!

  Bill Brignoni
5 years ago
Well supplied and courteous staff.

  Robert Roddick
2 years ago
Great counter help.

  Janice Prairie
5 years ago
Polite, knowledgable and quick service

  steve williams
a year ago
Heidi is great!!!

  Kathy De Alba
4 years ago
Great for a small town!

  Damien Franklin
2 years ago
Knowledgeable & nice staff

  Jan Paul Oleksyszyn
8 years ago
Good stor

  SoCal BohoGal
2 years ago
Had everything I needed!